No prompt to install codecs in totem-mozilla

Bug #405155 reported by Vish
22
This bug affects 3 people
Affects Status Importance Assigned to Milestone
gnome-codec-install (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Testing in Karmic Alpha 3

On a fresh install , If the user tires to visit a site which uses .asf , for streaming videos , the totem-mozilla plugin [windows media plugin] doesnt work.
[this .asf is used by several sites which require user accounts to view streaming video channels]

The plugin doesnt work because the required codecs dont exist on a default install, and the user is not warned that the codecs need to be installed.

*Since there is no prompt the user has no idea of what is wrong/missing* .

*There needs to be a prompt , when the plugin doesnt work , that a codec needs to be installed* .

[AFAIK , The totem-mozilla plugin doesnt work until codecs , which dont exist in the default install, are installed]

There are several bugs reported for each codec , Installing the "ubuntu-restricted-extras" packages , should cover all the required codecs , and other scenarios as well.

The sites I know need an user account, but to test on a fresh install use this > http://2onlinetv.com/tv/broadcast.php?id=1042 < this is an open site.

Vish (vish)
Changed in hundredpapercuts:
status: New → Confirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

that's a bug nor an usability issue

affects: totem (Ubuntu) → gnome-codec-install (Ubuntu)
Revision history for this message
Vish (vish) wrote :

IMO if the user doesn get informed that something is missing, and has no idea what to look for, then his usability is affected, so i guess its also an usability issue

Vish (vish)
Changed in hundredpapercuts:
status: Confirmed → Triaged
importance: Undecided → Low
description: updated
Revision history for this message
Vish (vish) wrote :

Could you take a look at this?
There are several bugs regarding this [few that i found > Bug #349607, Bug #351130 , Bug #404789 , Bug #363594 ].

The bug reporters are not novices , hence they have found the solution , Most of the time there is no instruction or prompt what needs to be done. The web stream or videos just fail silently or give incoherent prompts.
Any suggestions on how to better this issue for Karmic?

Changed in hundredpapercuts:
assignee: nobody → David Siegel (djsiegel)
tags: added: karmic usability
Revision history for this message
Vish (vish) wrote :

This is actually a bug rather than a design flaw.
The gnome-codec-install is supposed prompt ,but is not .

Hence not a papercut

Changed in hundredpapercuts:
assignee: David Siegel (djsiegel) → nobody
status: Triaged → Invalid
Revision history for this message
Vish (vish) wrote :

Assigning after discussing on irc.

Michael , this bug has a list of all the codec-bugs[karmic and jaunty]

affects: hundredpapercuts → null
Changed in gnome-codec-install (Ubuntu):
assignee: nobody → Michael Vogt (mvo)
Revision history for this message
Michael Vogt (mvo) wrote :

Thanks for your bugreport.

I can not reproduce the issue that the totem plugin does not do a codec search. For me it does and offers the right plugin packages.

summary: - No prompt to install "ubuntu-restricted-extras" packages
+ No prompt to install codecs in totem-mozilla
Changed in gnome-codec-install (Ubuntu):
status: New → Incomplete
Revision history for this message
Vish (vish) wrote :

Michael Vogt,
Odd , I tested it again in the latest beta . it now prompts for install , but previously it would just fail and not inform.
So it seems this bug is solved.

But it says , suitable plugin cant be found. So, would that be Bug 349607 ?

Revision history for this message
Alexander Sack (asac) wrote :

totem should work with codecs shipped by default. the rest is probably not really a totem-mozilla bug. rather either gstreamer or main totem.

Does the plugin prompt work fine in plain-totem?

Revision history for this message
Vish (vish) wrote :

Closing bug report and unassigning as this was probably a temporary error during alpha.

Changed in gnome-codec-install (Ubuntu):
assignee: Michael Vogt (mvo) → nobody
status: Incomplete → Invalid
Curtis Hovey (sinzui)
no longer affects: null
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.