Karmic Alpha 3: no/slow boot on Dell Studio 1535 (Ubuntu 9.04 OK)

[Sander Jonkers]

Karmic Alpha 3: no/slow boot on Dell Studio 1535. Of the 5 boots (both Ubuntu and Kubuntu), only one resulten in a graphical session (after waiting for 15 minutes), the other boots, after the initial ubuntu progress bar, resulted in only a cursor-line in the top left corner.

Ubuntu 9.04 is OK on this machine.

I will send dmesg, lspci and lsmod.

[Sander Jonkers (jonkers)]

ubuntu@ubuntu:~$ lspci
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
00:01.0 PCI bridge: Intel Corporation Mobile PM965/GM965/GL960 PCI Express Root Port (rev 03)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 04)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 04)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 04)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 04)
00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 04)
00:1c.5 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 (rev 04)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 04)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 04)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 04)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 04)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f4)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 04)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 04)
01:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon HD 3400 Series
01:00.1 Audio device: ATI Technologies Inc RV620 Audio device [Radeon HD 34xx Series]
03:01.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
03:01.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
03:01.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 12)
03:01.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
03:01.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev ff)
09:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5784M Gigabit Ethernet PCIe (rev 10)
0c:00.0 Network controller: Broadcom Corporation BCM4322 802.11a/b/g/n Wireless LAN Controller (rev 01)
ubuntu@ubuntu:~$

[Philip Muškovac (yofel)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in the kernel.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Sander Jonkers (jonkers)]

I have no idea where the problem is, let alone in which pacakge: could be
the kernel, could be X, could be the CD driver (the CD keeps rattling with
three different CDs, which do work in another system)...

Hopefully I can do a non-GUI boot and see something useful.

[Sander Jonkers (jonkers)]

Results from the non-GUI boot (no flash, no quiet):

- new output on stdout like "Adding live session user". Goes a bit slower
than older Ubuntu boots
- some "buffer I/O error on device sr0" errors
- then, the screen turns black (start of the GUI) with the cursor a little
white turning clock/circle. The boot seems to go on, while the screen stays
black for 1 - 2 minutes
- then the Ubuntu startup sound, after which the cursor turns to an arrow
pointer. The screen stays that way for 3 - 5 minutes.

After the screens is really there, uptime shows "8 min".

[Sander Jonkers (jonkers)]

To be sure it was not a CD thing, I wrote Karmic Alpha 3 to a persistent USB
stick, and ... booting that goes very well.

So I'm afraid I have to say it *is* a CD thing. Could be the CD itself, the
drive or the driver. I will write a 4th CD and see what happens.

[Leann Ogasawara (leannogasawara)]

Hi Sander,

Definitely let us know your results. Setting to Incomplete for now till we hear back from you. Thanks.

[Valentin Neacsu (valentin.neacsu)]

I have the same issue with the CD of Alpha 3. Maybe mark this as confirmed?

[Valentin Neacsu (valentin.neacsu)]

For the sake of clarity, this is on a HP nc6220.

[Philip Muškovac (yofel)]

Hi, you reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Thanks in advance.

[Sander Jonkers (jonkers)]

Yep, still an issue with 9.10. I burnt a new Ubuntu CD (with copy check afterwards) and booted it: the same problems with no or slow boot, and a lot of error messages.
I rebooted and let the CD check itself for defects: everything is OK.
I then booted with acpi=off noapic, and still a slow boot with error messages (see included dmesg), but after 5 - 10 minutes there was a GUI

So I hold to my hypothesis: there's something wrong somewhere in kernel - cd-driver - cd.

[Sander Jonkers (jonkers)]

Some screendumps

[Sander Jonkers (jonkers)]

As said in my original bug report, and to confirm: Ubuntu 9.04 boots flawlessly on this hardware (Dell Studio 1535): fast boot, without any errors.

With Ubuntu 9.10, booting goes horribly (if at all): it sounds likes the boot CD gets 'scratched' over and over. Or, in better: the CD head is seeking and seeking.

And yes, the only difference is the Ubuntu version, not the hardware, not the burning OS + application, not the CD medium:

Ubuntu 9.04: burned a fresh CD this morning (on Vista), and booted it flawlessly
Ubuntu 9.10: burned a fresh CD this morning (on Vista), and booted it horribly

[Jeremy Foshee (jeremyfoshee)]

Hi Sander,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 404899

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Sander Jonkers (jonkers)]

10.04 Alpha 3 has the same CD (drive) problems.

If I run "apport-collect -p linux 404899" on that 10.04 Alpha 3 (*if* I can boot at all), is it useful? Have I then tested a upstream kernel?

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]