unable to remove running applications

[mikealtieri53]

Binary package hint: firefox-3.0

cannot install adobe flash player or real player while applications are running

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: firefox-3.0 3.0.11+build2+nobinonly-0ubuntu0.9.04.1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.28-13-generic i686

[Micah Gersten (micahg)]

Thank you for reporting this to Ubuntu. Your title says remove, but your description says install...which is it?

[mikealtieri53 (mikealtieri53)]

need to remove running applications, restarting does't do anything, unable to access synaptic manager cause when i try i get an error report.

[Micah Gersten (micahg)]

Please answer these questions:
1. Is this reproducible?
2. If so, what specific steps should we take to recreate this bug? Be as detailed as possible.
This will help us to find and resolve the problem.

[mikealtieri53 (mikealtieri53)]

micah, i'm almost computer illiterate, i have no idea what you're talking about, that's why i need help so bad. if i can't get this fixed i'll have to go back to windows.

[Micah Gersten (micahg)]

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We need to know the steps you are taking to understand what you are
doing. I'm still not sure what you are trying to do. Can you give us
a numbered list of the steps that are causing the problem for you?

Thanks.

mikealtieri53 wrote:
> micah, i'm almost computer illiterate, i have no idea what you're
> talking about, that's why i need help so bad. if i can't get this
> fixed i'll have to go back to windows.
>
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[mikealtieri53 (mikealtieri53)]

1.i try to install tht adobe flash player and it refuses because i have to manually run the "sudo dpkg-configure-a", which i can't find anywhere, even with google . 2. i try to access tht synaptic manager and can't cause it replies "error" and i can't get it to work. 3. i try the same thing with the real player and get the same results. on windows i was able to download movies and videos but had difficulty burning them on to a disc, my friend told me ubuntu was better and install it for me. i'm about ready to beat the crap out of him! lol!!!

[Micah Gersten (micahg)]

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.