ubiquity crashed with InstallStepError in configure_bootloader()

Bug #401381 reported by hari
56
This bug affects 11 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

I have installed vista..
in that partition i have formated and installed ubuntu.. after formating and copying files at the stage of 96% completed, i receive a problem like unable to install grub loader..
am not technically sound in ubuntu and linux. and am a windows user. want to shift to linux.
please help me

ProblemType: Crash
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/lib/ubiquity/bin/ubiquity
InterpreterPath: /usr/bin/python2.6
MediaBuild: Ubuntu 9.04 "Jaunty Jackalope" - Release i386 (20090420.1)
Package: ubiquity 1.12.12
ProcAttrCurrent: unconfined
ProcCmdline: /usr/bin/python /usr/lib/ubiquity/bin/ubiquity gtk_ui
ProcEnviron: Error: [Errno 13] Permission denied: '/proc/4958/environ'
PythonArgs: ['/usr/lib/ubiquity/bin/ubiquity', 'gtk_ui']
SourcePackage: ubiquity
Title: ubiquity crashed with InstallStepError in configure_bootloader()
Uname: Linux 2.6.28-11-generic i686
UserGroups:

Revision history for this message
hari (prasath2005) wrote :
tags: removed: need-duplicate-check
security vulnerability: yes → no
visibility: private → public
Revision history for this message
DJS (d.j.stevenson) wrote :

This happened during the hardware configuration phase, if that is any help.

David

Revision history for this message
Evan (ev) wrote :

Can you please run the install again in debug mode (open a terminal window from Applications -> Accessories -> Terminal and type `ubiquity -d`, then press enter). When the install crashes, please click the crash report icon and click "Report problem.." for all the crash reports that appear. This is key; the problem is that the bootloader installer (grub) is crashing, which is in turn causing the installer to crash, and I'll need the crash report from the bootloader installer to further diagnose the problem.

If for whatever reason you only get one crash dialog, please report the bug using it, then attach all the files in /var/crash to the bug report it creates.

Thanks!

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
lshantz (lorne-shantz) wrote :

This was on a Dell XPS M1530. The Hard drive was physically removed. I was attempting to install on a 8gb SD chip. Apparently Grub does not know how to handle an SD chip.

Revision history for this message
Evan (ev) wrote :

GRUB and ubiquity can successfully install and boot from a SD card, assuming your BIOS supports it.

If the install is failing, please press the "Report bug" button for all of the crash dialogs that appear. This is important as a crash dialog may appear for GRUB in addition to the dialog for ubiquity.

Thanks!

Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in ubiquity (Ubuntu):
status: Incomplete → Invalid
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