XML Parsing Error in help about in ubuntu 9.04

[RuiDC]

Binary package hint: firefox-3.5

running Ubuntu 9.04 amd64

3.5+nobinonly-0ubuntu0.9.04.1

clicking on help about:

XML Parsing Error: undefined entity
Location: chrome://browser/content/aboutDialog.xul
Line Number 40, Column 9: &logoCopyright;

see also steps already taken in https://answers.launchpad.net/ubuntu/+source/firefox-3.5/+question/76437

[Micah Gersten (micahg)]

I answered this in that question as this appears to be a support request.

[Micah Gersten (micahg)]

Apparently, reinstalling the xulrunner package did not work. Sometimes Firefox profiles can become corrupt. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test.
firefox-3.5 -ProfileManager

[RuiDC (ruidc)]

if "trying with a new profile " includes the steps already undertaken in the above linked question - ie. renaming .mozilla directory and having FF create a new one, i have already tried that. if not can you point me to a desciption of what you mean?

[Micah Gersten (micahg)]

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Have you ever run Firefox 3.5 with sudo? (Don't if you haven't)

RuiDC wrote:
> if "trying with a new profile " includes the steps already undertaken in
> the above linked question - ie. renaming .mozilla directory and having
> FF create a new one, i have already tried that. if not can you point me
> to a desciption of what you mean?
>
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iEYEARECAAYFAkpmgxEACgkQTniv4aqX/VnWQQCcCS/4xWeJOF0MJ2vVK4xf43Yc
txQAnRTSD9TtSuaU1ixQT52+z10d91Bq
=nt92
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[RuiDC (ruidc)]

no - never.

[Micah Gersten (micahg)]

Is this still occurring with Firefox 3.5.2?

[RuiDC (ruidc)]

yes it was, but now i've since given up and reinstalled jaunty in a VM under virtualbox where i run firefox 3.5 as shiretoko and have removed my native jaunty install where this problem existed, and here this problem has gone away.

[Micah Gersten (micahg)]

I'm sorry we weren't able to solve your original problem, but I am glad that it's working for you now.

This bug report is being closed due to your last comment regarding this being fixed by reinstalling. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.