crash when importing files to libary

[Jonathan Kempa]

rhythmbox crashes in Dapper when importing files to libary. Backtrace is attached.

[Jonathan Kempa (jonikempa)]

here's the backtrace. It was produced with rhythmbox version 0.9.3.1-0ubuntu5

[Lionel Dricot (ploum-deactivatedaccount)]

Could you install rhythmbox-dbg in order to provide a trace with debugging symbols ?

Also can you run "rhythmbox -d" and see if this is always the same song that crashes ?

[magilus (magilus)]

1: Is there a difference between rhythmbox-dbg and building rhythmbox as described in https://wiki.ubuntu.com/DebuggingProgramCrash (which we did)?

[Lionel Dricot (ploum-deactivatedaccount)]

No, indeed.

So thank you for taking time to do this :-)

But it seems that you reported your trace with the normal RB, not the one you compiled. See the "(no debugging symbols found)" everywhere ?

Perhaps only the "rhythmbox -d" will be useful anyway.

[Sebastien Bacher (seb128)]

Thanks for your bug. The issue seems to be due to gstreamer0.10-ffmpeg. Maybe you could run "rhythmbox -d" to notice on what file it is shocking and attach it somewhere or provide an IRC to download it?

[magilus (magilus)]

It crashes when importing .3gp files, that are quicktime files which are created when recording a video with some mobilephones.

Sadly I can't attach a file because it is very personal.

[magilus (magilus)]

Sorry, I didn't read the Wikipedia article correctly, they are no quicktime files.

[Sebastien Bacher (seb128)]

Reassigning to gstreamer0.10-ffmpeg. Maybe you could rebuild a debug version of that package to get a debug backtrace? Upstream is not likely to fix it without an example nor a debug backtrace...

[magilus (magilus)]

ok, it can take some time since the 3gp files are not stored on my pc, ill ask jonathan to send me some.

[Jonathan Kempa (jonikempa)]

here is a backtrace with debugging symbols. Nautilus crashes when right-clicking on the file and selecting permissions, too.

[Jonathan Kempa (jonikempa)]

sorry the 2nd one was not a good backtrace.

[Daniel Holbach (dholbach)]

Any luck getting those files?

[magilus (magilus)]

maybe we'll find a movie which lets the apps crash and where there are no other people on the movie ;-)

[Daniel Holbach (dholbach)]

Still need a test case.

[magilus (magilus)]

rejecting because the video is lost :-(