Synaptic won't load

[Henrik]

Binary package hint: ubuntu-docs

E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report.

Tried it, but no reaction. Keeps on running forever.

[Philip Muškovac (yofel)]

What do you mean with 'keeps running forever' ?
- Synatic keeps on running forever
- dpkg --configure -a keeps on running forever

Also could you append the log of 'dpkg --configure -a' If it really fails for you please? Thank you in advance.

[Henrik (hoffmann-krokus)]

Philip Muskovac skrev:
> What do you mean with 'keeps running forever' ?
> - Synatic keeps on running forever
> - dpkg --configure -a keeps on running forever
>
> Also could you append the log of 'dpkg --configure -a' If it really
> fails for you please? Thank you in advance.
>
> ** Package changed: ubuntu-docs (Ubuntu) => synaptic (Ubuntu)
>
> ** Changed in: synaptic (Ubuntu)
> Status: New => Incomplete
>
>
Thanks for your fast reply. It's the dkpg-config that runs "forever".
Don't know if you can use this log for anything:
009-07-03 15:52:46 startup packages configure
2009-07-03 15:52:46 configure openoffice.org-emailmerge 1:3.0.1-9ubuntu3
1:3.0.1-9ubuntu3
2009-07-03 15:52:46 status unpacked openoffice.org-emailmerge
1:3.0.1-9ubuntu3
2009-07-03 15:52:46 status half-configured openoffice.org-emailmerge
1:3.0.1-9ubuntu3
2009-07-03 16:10:40 startup packages configure
2009-07-03 16:10:40 configure java-common 0.30ubuntu4 0.30ubuntu4
2009-07-03 16:10:40 status unpacked java-common 0.30ubuntu4
2009-07-03 16:10:40 status half-configured java-common 0.30ubuntu4
2009-07-03 16:10:40 status installed java-common 0.30ubuntu4
2009-07-03 16:10:40 configure openoffice.org-emailmerge 1:3.0.1-9ubuntu3
1:3.0.1-9ubuntu3
2009-07-03 16:10:40 status unpacked openoffice.org-emailmerge
1:3.0.1-9ubuntu3
2009-07-03 16:10:40 status half-configured openoffice.org-emailmerge
1:3.0.1-9ubuntu3
2009-07-03 16:32:11 startup archives unpack
2009-07-03 16:32:20 install sl-modem-daemon <none> 2.9.11~20080817-3ubuntu2
2009-07-03 16:32:20 status half-installed sl-modem-daemon
2.9.11~20080817-3ubuntu2
2009-07-03 16:32:20 status triggers-pending man-db 2.5.5-1build1
2009-07-03 16:32:20 status half-installed sl-modem-daemon
2.9.11~20080817-3ubuntu2
2009-07-03 16:32:20 status unpacked sl-modem-daemon 2.9.11~20080817-3ubuntu2
2009-07-03 16:32:20 status unpacked sl-modem-daemon 2.9.11~20080817-3ubuntu2
2009-07-03 16:32:20 trigproc man-db 2.5.5-1build1 2.5.5-1build1
2009-07-03 16:32:20 status half-configured man-db 2.5.5-1build1
2009-07-03 16:32:21 status installed man-db 2.5.5-1build1
2009-07-03 16:32:22 startup packages configure
2009-07-03 16:32:22 configure openoffice.org-emailmerge 1:3.0.1-9ubuntu3
1:3.0.1-9ubuntu3
2009-07-03 16:32:22 status unpacked openoffice.org-emailmerge
1:3.0.1-9ubuntu3
2009-07-03 16:32:22 status half-configured openoffice.org-emailmerge
1:3.0.1-9ubuntu3
2009-07-03 17:11:28 startup packages configure
2009-07-03 17:11:28 configure openoffice.org-emailmerge 1:3.0.1-9ubuntu3
1:3.0.1-9ubuntu3
2009-07-03 17:11:28 status unpacked openoffice.org-emailmerge
1:3.0.1-9ubuntu3
2009-07-03 17:11:28 status half-configured openoffice.org-emailmerge
1:3.0.1-9ubuntu3
2009-07-03 21:36:25 startup packages configure
2009-07-03 21:36:25 configure openoffice.org-emailmerge 1:3.0.1-9ubuntu3
1:3.0.1-9ubuntu3
2009-07-03 21:36:25 status unpacked openoffice.org-emailmerge
1:3.0.1-9ubuntu3
2009-07-03 21:36:25 status half-configured openoffice.org-emailmerge
1:3.0.1-9ubuntu3

[Henrik (hoffmann-krokus)]

Philip Muskovac skrev:
> What do you mean with 'keeps running forever' ?
> - Synatic keeps on running forever
> - dpkg --configure -a keeps on running forever
>
> Also could you append the log of 'dpkg --configure -a' If it really
> fails for you please? Thank you in advance.
>
> ** Package changed: ubuntu-docs (Ubuntu) => synaptic (Ubuntu)
>
> ** Changed in: synaptic (Ubuntu)
> Status: New => Incomplete
>
>
Here is the message from synaptic:
E: dpkg was interrupted, you must manually run 'sudo dpkg --configure
-a' to correct the problem.
E: _cache->open() failed, please report.

[Henrik (hoffmann-krokus)]

Philip Muskovac skrev:
> What do you mean with 'keeps running forever' ?
> - Synatic keeps on running forever
> - dpkg --configure -a keeps on running forever
>
> Also could you append the log of 'dpkg --configure -a' If it really
> fails for you please? Thank you in advance.
>
> ** Package changed: ubuntu-docs (Ubuntu) => synaptic (Ubuntu)
>
> ** Changed in: synaptic (Ubuntu)
> Status: New => Incomplete
>
>
Its blocking installations of any program.

[Philip Muškovac (yofel)]

Did you actually run 'sudo dpkg --configure -a' in a terminal?
(Applications->Accessories->Terminal)

[Philip Muškovac (yofel)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[Miguel Solis (soca-miguel)]

Hi, ihave the same problem
I just rencently installed Ubuntustudio,
i was installing some packages until the proccess get "stuck"
several minutes pass and all remains the same

I run 'sudo dpkg --configure -a' and the same happened.
This is blocking me all the installations

2009-07-18 21:39:48 startup packages configure
2009-07-18 21:39:49 configure openoffice.org-emailmerge 1:3.0.1-9ubuntu3 1:3.0.1-9ubuntu3
2009-07-18 21:39:49 status half-configured openoffice.org-emailmerge 1:3.0.1-9ubuntu3...

[Philip Muškovac (yofel)]

@Miguel: Can you run dpkg --configure -a again and attach the complete output here? Thank you in advance.

[Henrik (hoffmann-krokus)]

Here is what it does. I run dpkg --configure -a, it asks for my password, I write it and then comes this:

Sætter gjdoc(0.7.9.1) op...

Means "setting up gjdoc(0.7.9.1) in Danish.
The cursor is blinking, but nothing happens. If I try to do somethingelse, the screen freezes.

[Philip Muškovac (yofel)]

Then I'm out of ideas to be honest. I'll reset the status to new so that somebody else can take over. But I think that synaptic isn't the real cause here.

[Vikram Dhillon (dhillon-v10)]

I agree with Philip Muskovac synaptic isn't the actual cause of all this trouble

[Vikram Dhillon (dhillon-v10)]

Is this bug confirmed on Ubuntu Karamic

[Jean-Baptiste Lallement (jibel)]

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.