computer crashes completely (complete freeze) When Firefox and Videoplayer are open and visible on the desktop.

Bug #395097 reported by 2rok
86
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

 Ubuntu 9.04

2.6.28-13 generic

GNOME 2.26.1

Desktop freezes (dont know about the system?!) as firefox and standard video player are open simultaneously...and i cklick into the google search field...happened more than once so i thought i let you guys know.

One other thing is that the computer seems to freeze when it shuts down or restarts (not always but very often), even when its restarting after updating the system. I then have to shut it down manually by keeping the power button pressed, otherwise it won´t turn off.

Hope my info helps a little, keep up the good work and thank you for everything!!!!

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0.11+build2+nobinonly-0ubuntu0.9.04.1
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.28-13-generic x86_64

Revision history for this message
2rok (dopecream69) wrote :
visibility: public → private
Revision history for this message
John Vivirito (gnomefreak) wrote :

2rok:
What do you mean by "standard video player"? What are you playing?
What does system freeze when restarting/shuting down have to do with this bug?

carolyn:
This has no personal info in this bug report.
marking as public

visibility: private → public
Changed in firefox-3.0 (Ubuntu):
status: New → Incomplete
Revision history for this message
John Vivirito (gnomefreak) wrote :

It would be great if you can get us a stack trace of the problem by following instructions at:
https://wiki.ubuntu.com/MozillaTeam/Bugs

Revision history for this message
John Vivirito (gnomefreak) wrote :

sorry forget that last comment. please see if you can get debug info. you should try this one first:
https://wiki.ubuntu.com/MozillaTeam/Bugs#Using%20Apport%20to%20Submit%20a%20crash

if not helpful please use:
https://wiki.ubuntu.com/MozillaTeam/Bugs#Firefox-3.0

but either way we need alot more info to help.
Can you please also give us detailed steps to reproduce this bug.

visibility: public → private
Revision history for this message
Alexander Sack (asac) wrote :

i assume its a video driver related issue. try to use the free "nv" driver and check if the proble goes away.

visibility: private → public
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox-3.0 (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox-3.0 (Ubuntu):
status: Incomplete → Expired
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