Firefox 3.5 does not detect flash player

[Inventech5]

Binary package hint: firefox-3.5

The latest release of Firefox, Firefox-3.5, does not detect flash player

[Micah Gersten (micahg)]

Thank you for reporting this to Ubuntu. Do you have Flash installed? Are you trying to install it in Firefox 3.5?

[Inventech5 (comphack)]

Yes, I have Flash installed and I'm trying to it in Firefox 3.5.

[Micah Gersten (micahg)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 394467

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Thanks in advance!

[Inventech5 (comphack)]

I set the privileges to "Read anything" and so I got an error telling me to allow "Change anything". How do I get back to the page which allows me to change the privilege settings?

[Deiyn (deiyn-vanian)]

Architecture: i386
DistroRelease: Ubuntu 9.04
Package: firefox-3.5 3.5+nobinonly-0ubuntu0.9.04.1
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
Uname: Linux 2.6.28-13-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Micah Gersten (micahg)]

Thank you for reporting this to Ubuntu. Please provide the results of the following command:
apt-cache policy flashplugin-nonfree swfdec-mozilla mozilla-plugin-gnash

Thank you.

[Michael R. Crusoe (misterc)]

I am experiencing the same error. I think this is related to https://bugs.launchpad.net/ubuntu/+source/firefox-3.5/+bug/397211 as it varies from site to site.

Example: http://www.adobe.com/software/flash/about/ detects flash A-OK but Vanguard's website doesn't until I change my user-agent to a "Firefox/3.5" variant from the "Shiretoko/3.5" default.

Example public Vanguard link: https://personal.vanguard.com/us/accounttypes/advice/ATSAdviceOnAssetMgmtContent.jsp

FYI:

flashplugin-nonfree:
  Installed: 10.0.22.87ubuntu2
  Candidate: 10.0.22.87ubuntu2
  Version table:
 *** 10.0.22.87ubuntu2 0
        500 http://mirrors.us.kernel.org jaunty/multiverse Packages
        100 /var/lib/dpkg/status
swfdec-mozilla:
  Installed: (none)
  Candidate: 0.8.2-1ubuntu1
  Version table:
     0.8.2-1ubuntu1 0
        500 http://mirrors.us.kernel.org jaunty/universe Packages
mozilla-plugin-gnash:
  Installed: (none)
  Candidate: 0.8.5-0ubuntu1
  Version table:
     0.8.5-0ubuntu1 0
        500 http://mirrors.us.kernel.org jaunty/universe Packages

[Henri De Veene (henridv)]

I don't know if this is relevant but I get these messages in my console when I try to play a trailer on apple.com:

LoadPlugin: failed to initialize shared library /usr/lib/totem/gstreamer/libtotem-narrowspace-plugin.so [/usr/lib/totem/gstreamer/libtotem-narrowspace-plugin.so: verkeerde ELF-klasse: ELFCLASS64]
LoadPlugin: failed to initialize shared library /usr/lib/totem/gstreamer/libtotem-narrowspace-plugin.so [/usr/lib/totem/gstreamer/libtotem-narrowspace-plugin.so: verkeerde ELF-klasse: ELFCLASS64]
LoadPlugin: failed to initialize shared library /usr/lib/totem/gstreamer/libtotem-narrowspace-plugin.so [/usr/lib/totem/gstreamer/libtotem-narrowspace-plugin.so: verkeerde ELF-klasse: ELFCLASS64]

And when I try to play a video on youtube.com these two messages appear:

LoadPlugin: failed to initialize shared library /var/lib/flashplugin-installer/npwrapper.libflashplayer.so [/var/lib/flashplugin-installer/npwrapper.libflashplayer.so: verkeerde ELF-klasse: ELFCLASS64]
LoadPlugin: failed to initialize shared library /var/lib/flashplugin-installer/npwrapper.libflashplayer.so [/var/lib/flashplugin-installer/npwrapper.libflashplayer.so: verkeerde ELF-klasse: ELFCLASS64]

[Micah Gersten (micahg)]

@Michael R. Crusoe
You'll want to subscribe to bug #397211. I can confirm that it is a User Agent issue and I will report it to them.

@Henri De Veene
Are you running a 32 bit system or a 64 bit system?

[Henri De Veene (henridv)]

I'm running 9.04 64 bit.

When I'd compiled 3.5 rc2 myself, the flash/totem plugin worked.

[Bobses (bobses)]

Architecture: amd64
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: firefox-3.5 3.5.1+build1+nobinonly-0ubuntu0.9.04.1
PackageArchitecture: amd64
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
Uname: Linux 2.6.29-02062903-generic x86_64
UserGroups: adm admin audio cdrom dialout fuse lpadmin netdev plugdev sambashare video

[Micah Gersten (micahg)]

Is this still an issue for anyone with the latest Firefox (3.5.3) and Flash (10.0.32)?

[James Ferguson (jpferg1)]

Oh, absolutely. I have not been able to see flash on any site in either 9.04 or now 9.10. I have executed every command in various remedy strings. Usually they just tell you to add mplayer and medibuntu non free etc. I have the libraries etc. I have adobe flash and pdf, but when I try to reload flash from the adobe website, it won't because it says I already have a newer version (than the adobe site?).
here are some remedies I have tried:

http://www.fsdaily.com/Beginner/How_to_make_Ubnutu_9_10_Karmic_Koala_Multimedia_Ready

But, by following thee commands, I lost the ability to see this websites graphics when I returned to it!!

[James Ferguson (jpferg1)]

Add to above I have also real player, VLC totem , mPlayer, winff, gnome mplayer...having added all these is there a conflict? should I delete all but one? I need a flash player that works in firefox.

[Launchpad Janitor (janitor)]

[Expired for firefox-3.5 (Ubuntu) because there has been no activity for 60 days.]