no double-side (duplex) printing with HP DSC 1510 printer

[David Prieto]

Double-side printing in Dapper is not possible with my HP-DSC 1510 printer. I've tried turning "duplex" on, as wel as "long edge" and "short edge" and nothing works.

The print dialog should at least offer an option to print odd pages / even pages / the whole document, for us people eho have to print long documents and don't want to waste paper.

A miltipage printing option would be cool too, but that's another issue.

[Tomi Urankar (tomi0)]

I agree. Please add this feature

[Manuel López-Ibáñez (manuellopezibanez)]

Thanks for taking the time to report this bug. Unfortunately, we are
not able to fix and find the bug because your description of the bug
didn't have enough information in it. You may find it helpful to read
"How to report bugs effectively",
        http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.
We'd be grateful if you would then provide a more complete description
of the problem.

Debugging procedures for certain types of problems can be found at
http://wiki.ubuntu.com/DebuggingProcedures

In particular, is it a network printer? which driver are you using (hpijs, postscript, ...)? I am not able to find your printer in this list http://www.linuxprinting.org/printer_list.cgi?make=HP ... could you identify it please? Thanks.

[Lars Yencken (lars-yencken)]

Hello, I'm having the same problem with my HP Deskjet 5550 (usb). Here's the Make and Model as described by the cups web interface:

HP DeskJet 5550 Foomatic/hpijs (recommended) - HPLIP 0.9.7

I'm not sure that this is printer specific at all though. The print dialog in gnome should provide an option to print only odd or even pages. When looking this up, this is supported by cups on the command line using:

    lpr -o page-set=odd filename.ps
    lpr -o page-set=even filename.ps

At the moment, that option is not provided in the graphical interface, which is a hindrance in particular to people doing manual duplex (i.e. print odd sides, turn over, put paper back in printer, print even sides).

Thanks!

[David Prieto (frandavid100-gmail)]

I'm sorry to have started this thread in the first place, since my printer (HP PSC-1510) is NOT supposed to support duplex printing in the first place. Only I didn't really know what duplex printing really was, or that it was meant for printers that can do it automatically.

I have to agree, however, with the poster above: most gnome apps lack an option to do a manual duplex -take evince as an example- while others like EOG do have it. A couple of screenshots:

http://img138.imageshack.us/img138/9581/pantallazoimprimir7lg.png (EOG's printing dialog)

http://img138.imageshack.us/img138/3078/pantallazoimprimir19sm.png (evince's printing dialog)

And I thought that all gnome-apps shared the same dialog? How come the program that needs that option the least is the one that has it? Is this feature planned to be extended to the rest of apps?

My view is this is a very basic functionality that should be present by default... people are gonna expect to be able to double-print their documents in an easy way and currently there's no way to do so... I really think every gnome-app should adopt EOG's dialog before dapper goes final, given its long term nature.

Would this be very difficult to implement?

Thanks.

[Manuel López-Ibáñez (manuellopezibanez)]

OK. Step by step.

First, I am going to close this bug following that your printer does not support duplex printing in the first place. Thanks anyway for taking the time to report it.

Next, Is still EOG using the old Print dialog in the latest Dapper release? This depends on GNOME and dapper is using the latest GNOME... One thing you can do is to open/search for a relevant bug report there (http://bugzilla.gnome.org/), and then open a new bug report here (in launchpad) and use the "Upstream" link of launchpad to connect both.

Finally, for those insterested in feature requests, your idea might get more attention and have
the possibility of being implemented if you would submit a specification for this.

You should first check whether it already exists at the Ubuntu specs page (https://launchpad.net/distros/ubuntu/+specs) in Launchpad. If that is the case, feel free to contact the drafter of that spec about your comments/suggestions. Otherwise you can start writing a spec following the steps described in
        https://wiki.ubuntu.com/FeatureSpecifications

[Byeong-Taek Lee (btlee)]

I confirm this bug.
This happens only when i use gnome-applications.
With firefox, double-sided priting was fine.
The printer is HP colorlaserjet 5500, which is equipped with duplex unit.

[Manuel López-Ibáñez (manuellopezibanez)]

Byeong-Taek, I think you should open a new bug report. This bug report is closed because the printer mentioned in the bug report is not capable of duplex printing.

By the way, please mention as much information as you can give when filling the report: how do you added the printer, what you do to print double-sided, what options do you have enabled in the configuration, etc.

You may subscribe me (manu) to your new bug report, although I cannot promise I'll be able to fix it.

Thanks for taking the time to report your issue.