Upgrade from 8.04 to 8.10 broke ice1724 sound card support (and remained broken after 8.10 to 9.04 upgrade).

Bug #390410 reported by Ben Flynn
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I had a working sound card in Ubuntu 8.04 64 bit, which was my initial installation, but when I used the upgrade tool to go to 8.10, I lost sound. I upgraded from 8.10 to 9.04 hoping this would solve the problem, but it did not. The following kernel logs show the error on startup when it tries to load the card:

Jun 21 19:21:03 bcflynn-desktop kernel: [ 12.536338] ICE1724 0000:01:0f.0: PCI INT A -> Link[APC2] -> GSI 17 (level, low) -> IRQ 17
Jun 21 19:21:03 bcflynn-desktop kernel: [ 12.573773] ice1724: No valid ID is found
Jun 21 19:21:03 bcflynn-desktop kernel: [ 12.573806] ICE1724 0000:01:0f.0: PCI INT A disabled
Jun 21 19:21:03 bcflynn-desktop kernel: [ 12.573832] ICE1724: probe of 0000:01:0f.0 failed with error -5

I am using the following soundcard (from lspci):

01:0f.0 Multimedia audio controller: VIA Technologies Inc. VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio Controller (rev 01)

It's the integrated soundcard in the Chaintech Zenith Z-150 motherboard.

*Note* I was fiddling with it to try to get it to work. I even built the also drivers from source and installed them, so the log that your bug report tool sent might not be accurate. The lines above are what showed right after upgrade, so they will accurately reflect the problem before I started mucking with the system.

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 9.04
HibernationDevice: RESUME=UUID=01aca297-7fc7-4085-afad-cb520926740e
MachineType:

NonfreeKernelModules: fglrx
Package: linux-image-2.6.28-11-generic 2.6.28-11.42
ProcCmdLine: root=UUID=b5cc4a55-b162-4bd0-ad65-81b4d7f6abfc ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
SourcePackage: linux

Revision history for this message
Ben Flynn (bcflynn2) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Ben,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 390410

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-sound
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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