efax-gtk freezes the whole computer with Ubuntu 9.04

[Victor Marin]

Binary package hint: efax-gtk

Hi,

I tried to use Efax-gtk but it freezes the whole computer, when clicking the standby button.

- Hardware: Laptop, HP AMD ZM80, TurionX2 Ultra, 2Gb / 160Gb.
- Software: Ubuntu 9.04.

ScanModem tells that: The HDA card softmodem chip is: 0x11c11040 (I attach the file with the ScanModem data).

I then've installed: dkms-agrsm_2.1.80-6_i386.deb and agrsm-tools_0.0.1_all.deb, as per suggested for this Agere modem chip in:

http://www.picharras.net/noticias/linux/instalar-modem-agere-system-en-kubuntu-9.04.htmlwhich

The output of agrsm-test shows that it is detected the following winmodem:
QUOTE:

$ sudo agrsm-test
[sudo] password for vic579:

Found drivers for boot kernel 2.6.28-11-generic at:
/lib/modules/2.6.28-11-generic/updates/dkms/agrserial.ko
/lib/modules/2.6.28-11-generic/updates/dkms/agrmodem.ko

Loading drivers:

Drivers loaded:
agrserial 19808 0
agrmodem 1258372 1
snd 62628 20 agrmodem,snd_atiixp_modem,snd_via82xx_modem,snd_intel8x0m,snd_ac97_codec,snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device

and symbolic link created:
lrwxrwxrwx 1 root root 12 2009-06-15 13:11 /dev/ttySAGR -> /dev/ttyAGS3

Checking for utility wvdialconf
Found /usr/bin/wvdialconf, preparing to run:
 wvdialconf /etc/wvdial.conf
A file /etc/wvdial.conf already exists, first renaming to /etc/wvdial.200906151106

ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud
ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud
ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up.
Modem Port Scan<*1>: S1 S2 S3
ttySAGR<*1>: ATQ0 V1 E1 -- OK
ttySAGR<*1>: ATQ0 V1 E1 Z -- OK
ttySAGR<*1>: ATQ0 V1 E1 S0=0 -- OK
ttySAGR<*1>: ATQ0 V1 E1 S0=0 &C1 -- OK
ttySAGR<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 -- OK
ttySAGR<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK
ttySAGR<*1>: Modem Identifier: ATI -- Agere SoftModem Version 2.1.80.0
ttySAGR<*1>: Speed 4800: AT -- OK
ttySAGR<*1>: Speed 9600: AT -- OK
ttySAGR<*1>: Speed 19200: AT -- OK
ttySAGR<*1>: Speed 38400: AT -- OK
ttySAGR<*1>: Speed 57600: AT -- OK
ttySAGR<*1>: Speed 115200: AT -- OK
ttySAGR<*1>: Max speed is 115200; that should be safe.
ttySAGR<*1>: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 -- OK
/etc/wvdial.conf<Warn>: Can't open '/etc/wvdial.conf' for reading: No such file or directory
/etc/wvdial.conf<Warn>: ...starting with blank configuration.
ttySAGR<Info>: Speed 115200; init "ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0"
Found a modem on /dev/ttySAGR.

Modem detection successful
Read wdial.txt
Then edit /etc/wvdial.conf with:
  sudo gedit /etc/wvdial.conf
at the lines beginning with ; and deleting the ; < > "
Then try a dialout with:
   sudo wvdial

The installation record has been written to ./agrsm-test.txt

ENDQUOTE:

But, anyway, I can't use the fax in Ubuntu and it freezes the whole OS. I have to restart the laptop (well, to disconnect the power wire and to connect it again, as it has not restart button).

In the modemdata.txt it is shown that: "Currently, the dkms-agrsm code is NOT competent for 2.26.28 and later kernels."

So being quite common the hardware included in the HP laptops (and perhaps other brands of laptops), this means that many (most?) laptops cannot use its fax capabilities with Ubuntu, but have to go back to Windows to send/receive faxes.

I would thank you if there is some workaround for this problem.

Regards,
Victor

[Logan Rosen (logan)]

Thank you for reporting this bug to Ubuntu.

Ubuntu 9.04 (jaunty) reached end-of-life on October 23, 2010.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

[Launchpad Janitor (janitor)]

[Expired for efax-gtk (Ubuntu) because there has been no activity for 60 days.]