Built-in keyboard stops working after resume on Sony VAIO VGN-CS26

Bug #385056 reported by Neil
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

mariann@vivaldi:~$ lsb_release -rd
Description: Ubuntu 9.04
Release: 9.04
mariann@vivaldi:~$ uname -r
2.6.28-11-generic

When the laptop starts from cold, the built-in keyboard works as expected. After suspend to RAM and resume, everything else comes back fine except that the built-in keyboard doesn't work at all. A USB keyboard works when plugged in, although the built-in keyboard is still dead at this stage. If "i8042.debug" is on the kernel command line then pressing keys on the built-in keyboard produces kernel debugging output even though the keyboard still doesn't work either in X or on the console.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mariann 1577 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd9300000 irq 22'
   Mixer name : 'Realtek ALC262'
   Components : 'HDA:10ec0262,104d3200,00100302 HDA:14f12c06,104d1700,00100000'
   Controls : 18
   Simple ctrls : 11
DistroRelease: LinuxMint 9
InstallationMedia: Linux Mint 9 "Isadora" - Release i386 (20100427.1)
MachineType: Sony Corporation VGN-CS26G_W
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: root=UUID=2c10d9ec-c8b4-43cf-a58f-6ac79c2c5359 ro quiet splash
ProcEnviron:
 LANG=en_NZ.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
Tags: isadora hibernate resume needs-upstream-testing
Uname: Linux 2.6.32-21-generic i686
UnreportableReason: This is not a genuine LinuxMint package
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/17/2008
dmi.bios.vendor: INSYDE
dmi.bios.version: R1080Q2
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnINSYDE:bvrR1080Q2:bd11/17/2008:svnSonyCorporation:pnVGN-CS26G_W:pvrC1030WFR:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-CS26G_W
dmi.product.version: C1030WFR
dmi.sys.vendor: Sony Corporation

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Jose Soares (josearsoares) wrote :

The same problem in my Sony Vaio VGN-CS320J and

> uname -r
2.6.28-14-generic

After having the keyboard dead, I could make it work again doing a suspend to disk/resume from disk.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Neil,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 385056

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Neil (ubuntu-dist) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Neil (ubuntu-dist) wrote : BootDmesg.txt

apport information

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Neil (ubuntu-dist) wrote : Card0.Amixer.values.txt

apport information

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Neil (ubuntu-dist) wrote : Card0.Codecs.codec.0.txt

apport information

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Neil (ubuntu-dist) wrote : Card0.Codecs.codec.1.txt

apport information

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Neil (ubuntu-dist) wrote : CurrentDmesg.txt

apport information

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Neil (ubuntu-dist) wrote : IwConfig.txt

apport information

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Neil (ubuntu-dist) wrote : Lspci.txt

apport information

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Neil (ubuntu-dist) wrote : Lsusb.txt

apport information

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Neil (ubuntu-dist) wrote : PciMultimedia.txt

apport information

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Neil (ubuntu-dist) wrote : ProcCpuinfo.txt

apport information

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Neil (ubuntu-dist) wrote : ProcInterrupts.txt

apport information

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Neil (ubuntu-dist) wrote : ProcModules.txt

apport information

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Neil (ubuntu-dist) wrote : RfKill.txt

apport information

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Neil (ubuntu-dist) wrote : UdevDb.txt

apport information

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Neil (ubuntu-dist) wrote : UdevLog.txt

apport information

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Neil (ubuntu-dist) wrote : WifiSyslog.txt

apport information

Revision history for this message
Neil (ubuntu-dist) wrote :

Still an issue on Ubuntu 10.04 ( Linux Mint 9, 2.6.32-21-generic)

Changed in linux (Ubuntu):
status: Expired → New
Revision history for this message
kevin todd (k-todd93) wrote :

i have had this issue for the longest time, found my solution here: http://ubuntuforums.org/archive/index.php/t-1335007.html

Revision history for this message
Neil (ubuntu-dist) wrote :

Thank you SO much Kevin. Your solution ( atkbd.reset kernel parameter) worked perfectly for our laptop as well. Ubuntu, can you please now do something about this issue so that Ubuntu works "out of the box" on these machines?

Brad Figg (brad-figg)
tags: added: acpi
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: b73a1py79
Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Confirmed → Won't Fix
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