Totem can't play DVDs

[steven seida]

Binary package hint: totem

Description: Ubuntu 9.04
Release: 9.04
Package-
totem:
  Installed: 2.26.1-0ubuntu5
  Candidate: 2.26.1-0ubuntu5
  Version table:
 *** 2.26.1-0ubuntu5 0
        500 http://us.archive.ubuntu.com jaunty/main Packages
        100 /var/lib/dpkg/status

In Totem I selected to play a Movie in the DVD player and tool crashes (same happens in VLC Media Player). The player will play audio CD's.

Background:
Installed Ubuntu yesterday - system had CD reader. Replaced CD with Liteon 22X internal DVD/CD today. Installed libdvdcss2 (and other instructions at https://help.ubuntu.com/community/RestrictedFormats/PlayingDVDs).

Debug Info: Ran totem --debug
1) The immediate reply is :
/var/lib/python-support/python2.6/gdata/tlslite/utils/cryptomath.py:9: DeprecationWarning: the sha module is deprecated; use the hashlib module instead
  import sha

2) After selecting Movie->Play Disc, the following is reported (abbreviated where noted) and tool crashes:
** Message: no file info
libdvdread: Using libdvdcss version 1.2.10 for DVD access

*** libdvdread: CHECK_VALUE failed in ifo_read.c:789 ***
*** for cell_playback[i].first_sector <= cell_playback[i].last_vobu_start_sector ***

*** Zero check failed in ifo_read.c:841
    for pgc->zero_1 = 0x0008
libdvdnav: Using dvdnav version 4.1.3
libdvdread: Using libdvdcss version 1.2.10 for DVD access
libdvdnav: DVD Title: BIBLE_ADVENTURE
libdvdnav: DVD Serial Number: 34A95104CB56AEFB
libdvdnav: DVD Title (Alternative):
libdvdnav: Unable to find map file '/home/rachael/.dvdnav/BIBLE_ADVENTURE.map'
libdvdnav: DVD disk reports itself with Region mask 0x00c00000. Regions: 1 2 3 4 5 6

libdvdread: Attempting to retrieve all CSS keys
libdvdread: This can take a _long_ time, please be patient

libdvdread: Get key for /VIDEO_TS/VIDEO_TS.VOB at 0x00000145
libdvdread: Elapsed time 0
... (abbreviated)
libdvdread: Elapsed time 0
libdvdread: Get key for /VIDEO_TS/VTS_08_1.VOB at 0x002e418e
libdvdread: Elapsed time 0
libdvdread: Found 8 VTS's
libdvdread: Elapsed time 0
Preparing SPU change, phys 31 forced 1
Preparing audio change, phys 0
NAV packet discont: cur_end_ts 99:99:99.999999999 != vobu_start_ptm: 0:00:00.233566666 base 0:00:00.000000000
seek completed. New start TS 0:00:00.233566666 pos 0:00:00.000000000 (offset 0:00:00.233566666)
Pushing stream event
Pushing clut event
Pushing spu_select event
Subpicture physical ID change to 31, forced 1
Pushing audio_select event
Audio physical ID change to 128
Discont packet
Pushing highlight event with TS 99:99:99.999999999
demux: got segment update 0 start 233566666 stop -1 time 0
sending new segment: update 0 rate 1 format 3, start: 10000000000, stop: -1, time: 0 scr_adjust: 878979(0:00:09.766433333)
*********** Sending audio fill: accum = 0:00:00.501111111 still-state=0
Sending 38400 bytes (0:00:00.100000000) of audio data with TS 0:00:10.501111111

(totem:8934): GLib-GObject-WARNING **: IA__g_object_get_valist: object class `GstPlayBin' has no property named `current-subpicture'
The program 'totem' received an X Window System error.
This probably reflects a bug in the program.
The error was 'BadAlloc (insufficient resources for operation)'.
  (Details: serial 113 error_code 11 request_code 132 minor_code 19)
  (Note to programmers: normally, X errors are reported asynchronously;
   that is, you will receive the error a while after causing it.
   To debug your program, run it with the --sync command line
   option to change this behavior. You can then get a meaningful
   backtrace from your debugger if you break on the gdk_x_error() function.)

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/totem-gstreamer
Package: totem-gstreamer 2.26.1-0ubuntu5
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
SourcePackage: totem
Uname: Linux 2.6.28-11-generic i686

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

[steven seida (s-seida)]

I attempted all the backtrace instructions and attached the log, but I'm not certain there is any more information than before (since there appears to be no symbol table information available).

[Sebastien Bacher (seb128)]

there is no stacktrace there, some notes:
- you need to install libgtk2.0-0-dbg
- run gdb totem
(gdb) break gdk_x_error
(gdb) run --sync
... get the crash
(gdb) bt full

and then copy the stacktrace there

[steven seida (s-seida)]

Added the ligbtk2.0-0-dbg and captured the run and backtrace. Now attached.

[Sebastien Bacher (seb128)]

could you install libx11-6-dbgsym gstreamer0.10-x-dbgsym libgstreamer0.10-0-dbgsym and get a new stacktrace? what videocard and driver do you use? do you get the issue on any DVD and only DVD or also videos?

[steven seida (s-seida)]

New stacktrace attached.

Videocard - default built into Dell Dimension L1000R (machine RAM is 256MB). I don't know how to determine what video driver is in use.

I get the issue on any DVD. It plays some youtube videos correctly, but has color problems on some others and can't keep full framerate.

[steven seida (s-seida)]

Correction - it is my internet movie playing that has color and framerate problems. Accessing youtube through totem seems fine. It plays audio CDs fine as well as youtube videos.

[Sebastien Bacher (seb128)]

the issue is similar to bug #257349

[steven seida (s-seida)]

Bug #257349 was fixed with Ubuntu 9.04 and gstreamer0.10-plugins-base version 0.10.22-3, I have the same Ubuntu and have an even newer version of the plugin: gstreamer0.10-plugins-base version 0.10.22-5.

I copied the entire contents of a DVD to the hard drive, and totem is unable to play even the individual video files without crashing.