Evolution preview pane freezes up

[luchon]

Binary package hint: evolution

This is the same issue reported in #172613
Original description ...
The Evolution email Preview Pane repeatedly freezes when it displays an email with any sort of image or HTML embedded. It doesn't matter where the email comes from. The rest of the program still works. I can double click on the email and it opens and displays fine, but the preview pane is stuck on a previous email. Even if I delete the email, it remains displayed. The only solution that I've found so far is to kill the application and restart. Attempts to cleanly shut down the application cause the

[Sebastien Bacher (seb128)]

Thank you for your bug report. Not confirming the issue but that's an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

[Pedro Villavicencio (pedro)]

thanks for the report, can you take an screenshot of what you're referring to? does the whole applications hangs or just the preview pane?

[luchon (ichekryg)]

Just the preview pane is frozen, the remaining functionality of Evolution client works nornmally.
I will attach a screen-shot once it occurs again.

[luchon (ichekryg)]

Here is the snapshot of the screen with frozen preview pane.
Note the message in the status bar: "Formatting message (...)" - the progress indicator is continuously spinning.

[Pedro Villavicencio (pedro)]

could you attach an email example to the report? it could be a gtkhtml issue.

[luchon (ichekryg)]

Here is the email that caused preview pane to freeze.

[luchon (ichekryg)]

Here is another snapshot of the evolution client.
Preview Pane froze again.
I tried to shutdown the client and got this ...

[Pedro Villavicencio (pedro)]

is this still an issue with karmic? did you managed to get a backtrace? could you get one and attach it to the report? Thanks.

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.