More persistent calendar reminders

Bug #384505 reported by Tim
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Evolution
Fix Released
Wishlist
evolution (Ubuntu)
Invalid
Wishlist
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

I find it rather easy to miss a calendar reminder in Evolution. It appears that Evolution, 1) only reminds via notification icon, which is not as noticeable as a pop-up window. Only after one clicks on the notification icon does a pop-up come on the screen for a more noticeable reminder. However, it's too easy to miss the notification icon, which means one may never get an opportunity to see the actual pop-up reminder. 2) If ones computer is not actually ON when the reminder is scheduled to remind, the window of opportunity passes and one never sees the reminder. For example, set a reminder for 15 minutes, then turn computer off for 16 minutes. Turn computer back on, reminder does not activate. 3) Once an event is past, Evolution reminder is automatically dismissed. Even if one is late for an appointment, it is still helpful to receive the reminder, but the way Evolution's reminders work, once the event time hits, the reminder will never remind you again.

In contrast, the calendaring system of Thunderbird's Lightning extension will 1) automatically pop up a very noticeable reminder on the screen without any user intervention, 2) pop up the reminder even if you turn your computer on after the reminder was set to activate, and 3) will persist in reminding you even past the appointment time, until you explicitly "dismiss" the appointment yourself. It will never dismiss an appointment without your consent.

Revision history for this message
Asif Youssuff (yoasif) wrote :

Thank you for taking the time to make Ubuntu better. Since what you submitted is a Feature Request to improve Ubuntu, you are invited to post your idea in Ubuntu Brainstorm at [WWW] https://brainstorm.ubuntu.com/ where it can be discussed, voted by the community and reviewed by developers. Thanks for taking the time to share your opinion!

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The ubuntu team doesn't have the ressources to work on this specific issue but it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

Changed in evolution (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Wishlist
Revision history for this message
Pedro Villavicencio (pedro) wrote :

did you sent this upstream? may you tell us the bug number there?

Revision history for this message
Tim (tzakharov) wrote :

Yes, I did file upstream. Here is the link:
http://bugzilla.gnome.org/show_bug.cgi?id=585146

Thanks,
Tim

Revision history for this message
Tim (tzakharov) wrote :

Forgot to ask, do you still recommend I post this at Ubuntu Brainstorm, despite filing a bug report upstream?

Changed in evolution:
status: Unknown → New
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for sending the bug to GNOME, no need to file the idea on brainstorm.ubuntu.com no, an upstream wishlist is enough

Changed in evolution (Ubuntu):
status: New → Triaged
Revision history for this message
Tim (tzakharov) wrote :

I've gotten some feedback that indicates that on other distros, Evolution may automatically pop up calendar reminders rather than my experience of the reminder initiating in the notification area, only to pop up after clicking on notification icon. Perhaps this is an Ubuntu-specific setting? I can't test because I don't use any other distros.

Regardless, the other issues with reminders not activating if the computer is turned on after the scheduled reminder time, and the reminders being dismissed without user consent once appointment time is reached seem pretty critical as far as reminders go. I would hesitate to call these feature requests or enhancements.

Revision history for this message
Sebastien Bacher (seb128) wrote :

ubuntu doesn't change the upstream behaviour no

Revision history for this message
Tim (tzakharov) wrote :

Here is the basis of my query on whether Ubuntu changes default behaviour:

> Also, I have found that when the alarm notifier shows up in the notification
> area, it is VERY easy to accidentally dismiss the alarm. You must
> left-click in order for the Appointments window to pop up. If you
> accidentally right-click (as I often do), the alarm basically turns off for
> that event forever (unless you manually set the alarm to repeat).
>
> I would like to be able to disable the right-click behavior and I'd also
> like for the Appointments window to pop up by itself, without me having to
> left-click the notification icon.

Using SVN trunk on openSUSE-11.0 - all my reminders pop up as windows,
by default. I'm not aware of reminders in the notification area.
(Ubuntu specific patch probably?)

Here is the link to the thread:
http://www.nabble.com/forum/ViewPost.jtp?post=18317635&framed=y

It sounds like OpenSUSE has the behavior I am looking for in Ubuntu. Since SUSE and Evolution are both Novell creations, it seems that SUSE's behaviour should be the default upstream behavior?

Revision history for this message
Tim (tzakharov) wrote :

I just found this on Ubuntu Forums from Sept. 23, 2008:

"To anyone else who wants to make Evolution just pop up the alert dialog with the snooze button directly instead of a tray alert, here's the fix:

1) ALT+F2 for a run dialog, and type 'gconf-editor'

2) navigate to apps/evolution/calendar/notify

3) de-select the 'notify_with_tray' entry."

Link: http://ubuntuforums.org/showpost.php?p=5841961&postcount=9

Given that SUSE apparently does this by default, does this indicate that Ubuntu changes upstream behavior to "notify_with_tray"?

If this indeed works (I still must test as I am running Ubuntu 9.04 and things may have changed since Sept 23, 2008), it will only leave the behavior of automatically dismissing reminders as a problem.

Revision history for this message
Sebastien Bacher (seb128) wrote :

> Given that SUSE apparently does this by default, does this indicate that Ubuntu changes upstream behavior to "notify_with_tray"?

no, upstream uses the upstream behaviour, OpenSuse distro change the program they are upstream for apparently

Revision history for this message
Tim (tzakharov) wrote :

I tested de-selecting "notify_with_tray" and it worked brilliantly! This should be the default behavior IMO. As a side-note, I noticed an appointment showing from a time prior to I turned my computer on, so it appears the behavior I was describing earlier has changed. I'm not sure I can explain why and how, but perhaps it was a mistake on my part. Feel free to close this bug report, unless there is any desire on Ubuntu's part to de-select "notify_with_tray" by default.

Revision history for this message
Sebastien Bacher (seb128) wrote :

let's keep the ubuntu task open since there is a GNOME bug open too

Changed in evolution:
importance: Unknown → Wishlist
Revision history for this message
JLK (jlk) wrote :

I think the behavior changed in Ubuntu 10.04 or 10.10. Before that, the default was to get a full notification. Now we only see a red icon in the tray. I was used to the previous behaviour and found it more appropriate for real notifications. I manually returned to the previous behaviour, unselecting the /apps/evolution/calendar/notify/notify_with_tray key with gconf-editor.

Would be nice to include in usability tests for future releases.

Revision history for this message
Jörg Frings-Fürst (jff-de) wrote :

Bug from 2009. Version not longer supported.
Change status to Invalid (see gnome-bugs)

Changed in evolution (Ubuntu):
status: Triaged → Invalid
Changed in evolution:
status: New → Fix Released
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