Bug #383666 “Paste from Word to blog posts emails content but dr...” : Bugs : KARL3

Nat Katin-Borland (nborland) on 2009-06-04

description:	updated
Changed in karl3:
assignee:	nobody → Paul Everitt (paul-agendaless)
importance:	Undecided → Medium

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2009-06-04: Re: [Bug 383666] [NEW] blog posts missing content

#1

Download full text (39.2 KiB)

Hi Nat. I think the protocol is that we start working on things that
can be recreated. I'm not sure how we can proceed if this isn't
something you are able to trigger.

--Paul

On Jun 4, 2009, at 1:19 PM, Nat Katin-Borland wrote:

> Public bug reported:
>
> This is another problem in the Latin America Program community, this
> time with the blog. For the past few days, a user has posted a blog
> in
> KARL, an email alert goes out showing all the content of the post, but
> when the user clicks back on the post, all the content is gone. The
> problem first occurred on June 2nd, but they have now experienced the
> problem twice more on June 3 and 4. For the June 2nd post
> (https://karl.soros.org/communities/latin-america-program-1/blog/top-
> stories-june-2-2009/), the user went back and pasted in the content
> from
> the email alert, so that post is no longer blank. The June 3
> (https://karl.soros.org/communities/latin-america-program-1/blog/top-
> stories-june-3-2009/) and June 4 (https://karl.soros.org/communities
> /latin-america-program-1/blog/top-stories-june-4-2009/) are still
> blank,
> even though email alerts went out showing the full content. The
> content
> is also excerpted on the main Blog screen
> (https://karl.soros.org/communities/latin-america-program-1/blog/),
> even
> though when you click on the links, the posts are empty.
>
> The user authors the posts first in MS Word (using Web Normal layout)
> and then pastes the content into KARL. I have been unable to recreate
> the problem by authoring a post in MS Word using the web layout, but
> the
> user keeps having the same issue.
>
> I'll paste the user's original description of the problem below,
> showing the email alert that went out for the June 2 post.
> -----------------------------------------------
>> From the user:
>
> From: David Holiday
> Sent: Tuesday, June 02, 2009 1:01 PM
> To: Nathaniel Katin-Borland
> Subject: FW: [Latin America Program] Top Stories, June 2, 2009
>
>
> https://karl.soros.org/communities/latin-america-program-1/blog/top-
> stories-june-2-2009/
>
>
> Note a couple of things here: first, if you go to the entry, there’s
> nothing there (although it must be somewhere, because it was sent
> earlier today).
>
>
> Also, see the garbage after top stories.
>
>
> dh
>
>
> --------------------------------------------------------------------------------
>
> From: Joshua Frens-String | KARL [mailto:<email address hidden>
> ]
> Sent: Tuesday, June 02, 2009 7:47 AM
> To: David Holiday
> Subject: [Latin America Program] Top Stories, June 2, 2009
>
>
> --- Reply ABOVE THIS LINE to post a comment ---
>
> A new blog entry has been posted by Joshua Frens-String in the Latin
> America Program community.
>
> ---------------------------------------------------------------
>
> Top Stories, June 2, 2009
> <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math";
> panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-
> family:roman; mso-font-pitch:variable; mso-font-
> signature:-1610611985 1107304683 0 0 159 0;} @font-face {font-
> family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0...

Hi Nat.  I think the protocol is that we start working on things that  
can be recreated.  I'm not sure how we can proceed if this isn't  
something you are able to trigger.

--Paul

On Jun 4, 2009, at 1:19 PM, Nat Katin-Borland wrote:

> Public bug reported:
>
> This is another problem in the Latin America Program community, this
> time with the blog.  For the past few days, a user has posted a blog  
> in
> KARL, an email alert goes out showing all the content of the post, but
> when the user clicks back on the post, all the content is gone.  The
> problem first occurred on June 2nd, but they have now experienced the
> problem twice more on June 3 and 4.  For the June 2nd post
> (https://karl.soros.org/communities/latin-america-program-1/blog/top-
> stories-june-2-2009/), the user went back and pasted in the content  
> from
> the email alert, so that post is no longer blank.  The June 3
> (https://karl.soros.org/communities/latin-america-program-1/blog/top-
> stories-june-3-2009/) and June 4 (https://karl.soros.org/communities
> /latin-america-program-1/blog/top-stories-june-4-2009/) are still  
> blank,
> even though email alerts went out showing the full content.  The  
> content
> is also excerpted on the main Blog screen
> (https://karl.soros.org/communities/latin-america-program-1/blog/),  
> even
> though when you click on the links, the posts are empty.
>
> The user authors the posts first in MS Word (using Web Normal layout)
> and then pastes the content into KARL. I have been unable to recreate
> the problem by authoring a post in MS Word using the web layout, but  
> the
> user keeps having the same issue.
>
> I'll paste the user's original description of the problem below,  
> showing the email alert that went out for the June 2 post.
> -----------------------------------------------
>> From the user:
>
> From: David Holiday
> Sent: Tuesday, June 02, 2009 1:01 PM
> To: Nathaniel Katin-Borland
> Subject: FW: [Latin America Program] Top Stories, June 2, 2009
>
>
> https://karl.soros.org/communities/latin-america-program-1/blog/top-
> stories-june-2-2009/
>
>
> Note a couple of things here:  first, if you go to the entry, there’s
> nothing there (although it must be somewhere, because it was sent
> earlier today).
>
>
> Also, see the garbage after top stories.
>
>
> dh
>
>
> --------------------------------------------------------------------------------
>
> From: Joshua Frens-String | KARL [mailto:latin-america-program-1@karl.soros.org 
> ]
> Sent: Tuesday, June 02, 2009 7:47 AM
> To: David Holiday
> Subject: [Latin America Program] Top Stories, June 2, 2009
>
>
> --- Reply ABOVE THIS LINE to post a comment ---
>
> A new blog entry has been posted by Joshua Frens-String in the Latin
> America Program community.
>
> ---------------------------------------------------------------
>
> Top Stories, June 2, 2009
> 
>
> The Washington Post and LA Times offer reporting and opinions on the
> inauguration of new Salvadoran President Mauricio Funes Monday.
> Attending the ceremonies in San Salvador was U.S. Sec. of State  
> Hillary
> Clinton, who the WaPo notes was dressed in bright red, the colors of  
> the
> left wing FMLN guerillas the U.S. fought against just two decades ago.
> For her part, Ms. Clinton said she expects “a positive relationship”
> with Mr. Funes, considered by most to be a moderate.  Rep. Eliot L.
> Engel (D-N.Y.), chairman of the House Foreign Affairs subcommittee on
> the Western Hemisphere, however, seemed to indicate U.S. support for  
> the
> Funes presidency was simply a means of keeping Funes in the political
> center.  “The secretary wants to engage Funes, because we don't want  
> him
> moving all the way to the left,” said Engel, who also attended the
> inauguration.  Funes showed his admiration for President Barack Obama,
> along with President Lula da Silva during his inauguration speech,
> saying both men were “proof that progressive leaders, instead of  
> being a
> threat, represent a new and secure road for their countries.”   
> According
> to Cynthia Aronson of the Woodrow Wilson Center, “The FMLN has been  
> part
> of the architecture of representative democracy in El Salvador.  El
> Salvador's resemblance to other countries in Latin America governed by
> the populist left are quite minimal.”  To be sure, President Funes  
> faces
> a difficult road ahead.  As the LAT notes, an economic crisis and
> runaway street crime that has resulted in one of the world's highest
> homicide rates, along with a right-wing opposition that controls
> Congress, will be among his challenges.  But as an LAT editorial adds,
> “his cabinet has more economic pragmatists than ex-guerrillas, and he
> promised economic austerity along with a fight against corruption,  
> drug
> trafficking and organized crime -- all issues of interest to the  
> United
> States.”
>
> The Miami Herald adds to the analysis of the FMLN’s rise to power in  
> El
> Salvador from a regional perspective, saying left and right in Central
> America are increasingly difficult to differentiate from one another.
> “'It is tempting to say that Central America has moved to the left,  
> but
> that is a mostly superficial view of what is happening,” says Michael
> Shifter of the Inter-American Dialogue.  The region's two newest
> presidents in El Salvador and Panama are said to occupy opposite  
> ends of
> the political spectrum, says the MH, but, according to Shifter, they
> have “more similarities than differences” as they both ran as  
> outsiders
> challenging the status quo. “It would not be surprising to find  
> that, as
> presidents, Funes and Martinelli govern in similar ways,” Shifter  
> adds.
> U.S. intellectual and frequent commentator on Central America, Noam
> Chomsky, agrees that the terms “right” and “left” have lost much of
> their practical meaning in the sub-region, saying they have become
> “hopelessly corrupted by propaganda.” And even Colombia’s right-of-
> center President, Alvaro Uribe, argued recently that right and left
> distinctions are mostly symbolic.  “Throughout the continent, we are  
> all
> committed to the rule of democracy, so the old divisions become
> obsolete, polarizing and of little practical sense,” Uribe said  
> during a
> recent speech to business leaders in Panama City.
>
>> From the New York Times, the paper reports that remittances sent  
>> back to
> Mexico from the U.S. plunged by almost one-fifth compared to the same
> period one year ago.  The drop is the largest decline since the
> authorities began keeping track of such transfers. Migrants sent $1.8
> billion in April, 18.7% less than in April 2008.  Philip Martin, a
> migration expert at the University of California, Davis, said it’s too
> early to determine if the drop will continue through May. “It’s  
> going to
> be down in 2009,” says Martin, “but the question is how much.”  Much  
> of
> drop is due to rising unemployment in the construction sector, and,
> according to Prof. Martin, some illegal immigrants might have paid  
> taxes
> in April in the hope of an eventual amnesty.
>
> And, also on Mexico, the Wall Street Journal reports this morning  
> that a
> Mexican trade association representing more than 4,500 trucking
> companies is seeking $6 billion in damages from the U.S. government  
> for
> not allowing Mexican trucks to bring cargo on to U.S. roadways.  The
> group, Canacar, sought arbitration under the North American Free Trade
> Agreement over one month ago but did not publicize the action until  
> this
> week.  The Office of the U.S. Trade Representative, Ron Kirk, says the
> dispute between the two countries, arising out a spending bill  
> provision
> that ended a cross-border pilot trucking program, is being addressed.
> In the U.S. many industries are now facing import duties of 10% to 20%
> of a product's value and are also actively urging the administration  
> to
> resolve the international dispute.  For Canacar’s part, the trade  
> group
> says members have lost money and missed business opportunities.  “We
> want reciprocity,” said Pedro Ojeda, a lawyer for Canacar.  “The U.S.
> has notoriously not kept its commitments.”
>
> In other news, the AP writes in the NYT about another Mexico-related
> story, saying at least 25 police officers were arrested in northern
> Mexico on Monday, accused of having ties to drug traffickers.  The
> arrests come on top of last week’s raids in which federal officials
> arrested 10 mayors and 20 other officials in Michoacán on suspicion of
> protecting the La Familia cartel.  On Sunday, in Ciudad Juarez, gunmen
> shot and killed five people at a drug and alcohol rehabilitation  
> center.
> The killings may be related to threats that administrators had  
> received
> demanding that the clinic be shut down, say authorities.  At least 30
> individuals were murdered over the weekend in drug-related killings,
> writes the AP.
>
> Also, the NYT has a briefing on a new Human Rights Watch report which
> says violence against transgender persons in Honduras is almost never
> investigated.  HRW called on the police to seriously investigate such
> crimes and punish those who committed them, including, in some cases,
> police officers.
>
> In the MH, a piece from Peru says that the country is maintaining
> economic growth and weathering the economic downturn better than its
> fellow Latin American countries.  Speaking in Miami, the Peruvian
> ambassador to the U.S. said Peru is expecting economic growth of 4
> percent in 2009.  Ambassdor Luis Valdivieso, himself an economist,  
> said
> his country has strong international reserves, is sharply reducing
> international debt, exercising control over government spending and
> driving down inflation, all of which have helped put the economy in a
> strong position.
>
> And the LAT writes that an increasing number of U.S. young people, and
> the not-so-young, are signing up for the Peace Corps.  Peace Corps
> reports a 16% increase in completed applications submitted in 2008,  
> with
> 7% of them are coming from people 50 or older, up from the typical 4%.
>
> Finally, two opinions.  Writing in the MH yesterday, Sec. of State
> Clinton said the inauguration of Mauricio Funes in El Salvador was “a
> testament to the strength and durability of democracy” in the  
> Americas.
> However, she warns that this is a “critical moment” for the region to
> maintain such advances in the face of economic recession.  Citing
> economic, educational, and energy partnerships, among others, Clinton
> argues that “differences of opinion and perspective are no excuse for
> failing to strengthen our partnerships in areas of common concern so
> that we can build a future of shared prosperity and progress.”   
> Also, in
> his Tuesday column, Andres Oppenheimer addresses a rise in commodity
> prices over the last month, arguing that export-dependent economies  
> like
> Ecuador and Venezuela will “receive respite” but will in the long-run
> “not have access to foreign loans to reactivate their economies once  
> the
> world economy starts recovering.”
>
> ** Affects: karl3
>     Importance: Medium
>     Assignee: Paul Everitt (paul-agendaless)
>         Status: New
>
> ** Description changed:
>
> - This is another problem in the Latin America Program community,  
> this time with the blog.  For the past few days, a user has posted a  
> blog in KARL, an email alert goes out showing all the content of the  
> post, but when the user clicks back on the post, all the content is  
> gone.  The problem first occurred on June 2nd, but they have now  
> experienced the problem twice more on June 3 and 4.  For the June  
> 2nd post (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-2-2009/ 
> ), the user went back and pasted in the content from the email  
> alert, so that post is no longer blank.  The June 3 (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-3-2009/ 
> ) and June 4 (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-4-2009/ 
> ) are still blank, even though email alerts went out showing the  
> full content.  The content is also excerpted on the main Blog screen  
> (https://karl.soros.org/communities/latin-america-program-1/blog/),  
> even though when you click on the links, the posts are empty.  I'll  
> past the user's original description of the problem below, showing  
> the email alert that went out for the June 2 post.
> + This is another problem in the Latin America Program community, this
> + time with the blog.  For the past few days, a user has posted a  
> blog in
> + KARL, an email alert goes out showing all the content of the post,  
> but
> + when the user clicks back on the post, all the content is gone.  The
> + problem first occurred on June 2nd, but they have now experienced  
> the
> + problem twice more on June 3 and 4.  For the June 2nd post
> + (https://karl.soros.org/communities/latin-america-program-1/blog/ 
> top-
> + stories-june-2-2009/), the user went back and pasted in the  
> content from
> + the email alert, so that post is no longer blank.  The June 3
> + (https://karl.soros.org/communities/latin-america-program-1/blog/ 
> top-
> + stories-june-3-2009/) and June 4 (https://karl.soros.org/communities
> + /latin-america-program-1/blog/top-stories-june-4-2009/) are still  
> blank,
> + even though email alerts went out showing the full content.  The  
> content
> + is also excerpted on the main Blog screen
> + (https://karl.soros.org/communities/latin-america-program-1/ 
> blog/), even
> + though when you click on the links, the posts are empty.
> +
> + The user authors the posts first in MS Word (using Web Normal  
> layout)
> + and then pastes the content into KARL. I have been unable to  
> recreate
> + the problem by authoring a post in MS Word using the web layout,  
> but the
> + user keeps having the same issue.
> +
> + I'll paste the user's original description of the problem below,  
> showing the email alert that went out for the June 2 post.
>  -----------------------------------------------
>  From the user:
>
>  From: David Holiday
>  Sent: Tuesday, June 02, 2009 1:01 PM
>  To: Nathaniel Katin-Borland
>  Subject: FW: [Latin America Program] Top Stories, June 2, 2009
>
>
>  https://karl.soros.org/communities/latin-america-program-1/blog/top-
>  stories-june-2-2009/
>
>
>  Note a couple of things here:  first, if you go to the entry, there’s
>  nothing there (although it must be somewhere, because it was sent
>  earlier today).
>
>
>  Also, see the garbage after top stories.
>
>
>  dh
>
>
>
>   
> --------------------------------------------------------------------------------
>
>  From: Joshua Frens-String | KARL [mailto:latin-america-program-1@karl.soros.org 
> ]
>  Sent: Tuesday, June 02, 2009 7:47 AM
>  To: David Holiday
>  Subject: [Latin America Program] Top Stories, June 2, 2009
>
>
>  --- Reply ABOVE THIS LINE to post a comment ---
>
>  A new blog entry has been posted by Joshua Frens-String in the Latin
>  America Program community.
>
>  ---------------------------------------------------------------
>
>  Top Stories, June 2, 2009
>  
>
>  The Washington Post and LA Times offer reporting and opinions on the
>  inauguration of new Salvadoran President Mauricio Funes Monday.
>  Attending the ceremonies in San Salvador was U.S. Sec. of State  
> Hillary
>  Clinton, who the WaPo notes was dressed in bright red, the colors  
> of the
>  left wing FMLN guerillas the U.S. fought against just two decades  
> ago.
>  For her part, Ms. Clinton said she expects “a positive relationship”
>  with Mr. Funes, considered by most to be a moderate.  Rep. Eliot L.
>  Engel (D-N.Y.), chairman of the House Foreign Affairs subcommittee on
>  the Western Hemisphere, however, seemed to indicate U.S. support  
> for the
>  Funes presidency was simply a means of keeping Funes in the political
>  center.  “The secretary wants to engage Funes, because we don't  
> want him
>  moving all the way to the left,” said Engel, who also attended the
>  inauguration.  Funes showed his admiration for President Barack  
> Obama,
>  along with President Lula da Silva during his inauguration speech,
>  saying both men were “proof that progressive leaders, instead of  
> being a
>  threat, represent a new and secure road for their countries.”   
> According
>  to Cynthia Aronson of the Woodrow Wilson Center, “The FMLN has been  
> part
>  of the architecture of representative democracy in El Salvador.  El
>  Salvador's resemblance to other countries in Latin America governed  
> by
>  the populist left are quite minimal.”  To be sure, President Funes  
> faces
>  a difficult road ahead.  As the LAT notes, an economic crisis and
>  runaway street crime that has resulted in one of the world's highest
>  homicide rates, along with a right-wing opposition that controls
>  Congress, will be among his challenges.  But as an LAT editorial  
> adds,
>  “his cabinet has more economic pragmatists than ex-guerrillas, and he
>  promised economic austerity along with a fight against corruption,  
> drug
>  trafficking and organized crime -- all issues of interest to the  
> United
>  States.”
>
>  The Miami Herald adds to the analysis of the FMLN’s rise to power  
> in El
>  Salvador from a regional perspective, saying left and right in  
> Central
>  America are increasingly difficult to differentiate from one another.
>  “'It is tempting to say that Central America has moved to the left,  
> but
>  that is a mostly superficial view of what is happening,” says Michael
>  Shifter of the Inter-American Dialogue.  The region's two newest
>  presidents in El Salvador and Panama are said to occupy opposite  
> ends of
>  the political spectrum, says the MH, but, according to Shifter, they
>  have “more similarities than differences” as they both ran as  
> outsiders
>  challenging the status quo. “It would not be surprising to find  
> that, as
>  presidents, Funes and Martinelli govern in similar ways,” Shifter  
> adds.
>  U.S. intellectual and frequent commentator on Central America, Noam
>  Chomsky, agrees that the terms “right” and “left” have lost much of
>  their practical meaning in the sub-region, saying they have become
>  “hopelessly corrupted by propaganda.” And even Colombia’s right-of-
>  center President, Alvaro Uribe, argued recently that right and left
>  distinctions are mostly symbolic.  “Throughout the continent, we  
> are all
>  committed to the rule of democracy, so the old divisions become
>  obsolete, polarizing and of little practical sense,” Uribe said  
> during a
>  recent speech to business leaders in Panama City.
>
>  From the New York Times, the paper reports that remittances sent  
> back to
>  Mexico from the U.S. plunged by almost one-fifth compared to the same
>  period one year ago.  The drop is the largest decline since the
>  authorities began keeping track of such transfers. Migrants sent $1.8
>  billion in April, 18.7% less than in April 2008.  Philip Martin, a
>  migration expert at the University of California, Davis, said it’s  
> too
>  early to determine if the drop will continue through May. “It’s  
> going to
>  be down in 2009,” says Martin, “but the question is how much.”   
> Much of
>  drop is due to rising unemployment in the construction sector, and,
>  according to Prof. Martin, some illegal immigrants might have paid  
> taxes
>  in April in the hope of an eventual amnesty.
>
>  And, also on Mexico, the Wall Street Journal reports this morning  
> that a
>  Mexican trade association representing more than 4,500 trucking
>  companies is seeking $6 billion in damages from the U.S. government  
> for
>  not allowing Mexican trucks to bring cargo on to U.S. roadways.  The
>  group, Canacar, sought arbitration under the North American Free  
> Trade
>  Agreement over one month ago but did not publicize the action until  
> this
>  week.  The Office of the U.S. Trade Representative, Ron Kirk, says  
> the
>  dispute between the two countries, arising out a spending bill  
> provision
>  that ended a cross-border pilot trucking program, is being addressed.
>  In the U.S. many industries are now facing import duties of 10% to  
> 20%
>  of a product's value and are also actively urging the  
> administration to
>  resolve the international dispute.  For Canacar’s part, the trade  
> group
>  says members have lost money and missed business opportunities.  “We
>  want reciprocity,” said Pedro Ojeda, a lawyer for Canacar.  “The U.S.
>  has notoriously not kept its commitments.”
>
>  In other news, the AP writes in the NYT about another Mexico-related
>  story, saying at least 25 police officers were arrested in northern
>  Mexico on Monday, accused of having ties to drug traffickers.  The
>  arrests come on top of last week’s raids in which federal officials
>  arrested 10 mayors and 20 other officials in Michoacán on suspicion  
> of
>  protecting the La Familia cartel.  On Sunday, in Ciudad Juarez,  
> gunmen
>  shot and killed five people at a drug and alcohol rehabilitation  
> center.
>  The killings may be related to threats that administrators had  
> received
>  demanding that the clinic be shut down, say authorities.  At least 30
>  individuals were murdered over the weekend in drug-related killings,
>  writes the AP.
>
>  Also, the NYT has a briefing on a new Human Rights Watch report which
>  says violence against transgender persons in Honduras is almost never
>  investigated.  HRW called on the police to seriously investigate such
>  crimes and punish those who committed them, including, in some cases,
>  police officers.
>
>  In the MH, a piece from Peru says that the country is maintaining
>  economic growth and weathering the economic downturn better than its
>  fellow Latin American countries.  Speaking in Miami, the Peruvian
>  ambassador to the U.S. said Peru is expecting economic growth of 4
>  percent in 2009.  Ambassdor Luis Valdivieso, himself an economist,  
> said
>  his country has strong international reserves, is sharply reducing
>  international debt, exercising control over government spending and
>  driving down inflation, all of which have helped put the economy in a
>  strong position.
>
>  And the LAT writes that an increasing number of U.S. young people,  
> and
>  the not-so-young, are signing up for the Peace Corps.  Peace Corps
>  reports a 16% increase in completed applications submitted in 2008,  
> with
>  7% of them are coming from people 50 or older, up from the typical  
> 4%.
>
>  Finally, two opinions.  Writing in the MH yesterday, Sec. of State
>  Clinton said the inauguration of Mauricio Funes in El Salvador was “a
>  testament to the strength and durability of democracy” in the  
> Americas.
>  However, she warns that this is a “critical moment” for the region to
>  maintain such advances in the face of economic recession.  Citing
>  economic, educational, and energy partnerships, among others, Clinton
>  argues that “differences of opinion and perspective are no excuse for
>  failing to strengthen our partnerships in areas of common concern so
>  that we can build a future of shared prosperity and progress.”   
> Also, in
>  his Tuesday column, Andres Oppenheimer addresses a rise in commodity
>  prices over the last month, arguing that export-dependent economies  
> like
>  Ecuador and Venezuela will “receive respite” but will in the long-run
>  “not have access to foreign loans to reactivate their economies  
> once the
>  world economy starts recovering.”
>
> ** Changed in: karl3
>   Importance: Undecided => Medium
>
> ** Changed in: karl3
>     Assignee: (unassigned) => Paul Everitt (paul-agendaless)
>
> -- 
> blog posts missing content
> https://bugs.launchpad.net/bugs/383666
> You received this bug notification because you are a bug assignee.
>
> Status in Porting KARL to a new architecture: New
>
> Bug description:
> This is another problem in the Latin America Program community, this  
> time with the blog.  For the past few days, a user has posted a blog  
> in KARL, an email alert goes out showing all the content of the  
> post, but when the user clicks back on the post, all the content is  
> gone.  The problem first occurred on June 2nd, but they have now  
> experienced the problem twice more on June 3 and 4.  For the June  
> 2nd post (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-2-2009/ 
> ), the user went back and pasted in the content from the email  
> alert, so that post is no longer blank.  The June 3 (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-3-2009/ 
> ) and June 4 (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-4-2009/ 
> ) are still blank, even though email alerts went out showing the  
> full content.  The content is also excerpted on the main Blog screen  
> (https://karl.soros.org/communities/latin-america-program-1/blog/),  
> even though when you click on the links, the posts are empty.
>
> The user authors the posts first in MS Word (using Web Normal  
> layout) and then pastes the content into KARL. I have been unable to  
> recreate the problem by authoring a post in MS Word using the web  
> layout, but the user keeps having the same issue.
>
> I'll paste the user's original description of the problem below,  
> showing the email alert that went out for the June 2 post.
> -----------------------------------------------
>> From the user:
>
> From: David Holiday
> Sent: Tuesday, June 02, 2009 1:01 PM
> To: Nathaniel Katin-Borland
> Subject: FW: [Latin America Program] Top Stories, June 2, 2009
>
>
>
> https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-2-2009/
>
>
>
> Note a couple of things here:  first, if you go to the entry,  
> there’s nothing there (although it must be somewhere, because it was  
> sent earlier today).
>
>
>
> Also, see the garbage after top stories.
>
>
>
> dh
>
>
>
>
> --------------------------------------------------------------------------------
>
> From: Joshua Frens-String | KARL [mailto:latin-america-program-1@karl.soros.org 
> ]
> Sent: Tuesday, June 02, 2009 7:47 AM
> To: David Holiday
> Subject: [Latin America Program] Top Stories, June 2, 2009
>
>
>
> --- Reply ABOVE THIS LINE to post a comment ---
>
> A new blog entry has been posted by Joshua Frens-String in the Latin  
> America Program community.
>
> ---------------------------------------------------------------
>
> Top Stories, June 2, 2009
> 
>
> The Washington Post and LA Times offer reporting and opinions on the  
> inauguration of new Salvadoran President Mauricio Funes Monday.   
> Attending the ceremonies in San Salvador was U.S. Sec. of State  
> Hillary Clinton, who the WaPo notes was dressed in bright red, the  
> colors of the left wing FMLN guerillas the U.S. fought against just  
> two decades ago.  For her part, Ms. Clinton said she expects “a  
> positive relationship” with Mr. Funes, considered by most to be a  
> moderate.  Rep. Eliot L. Engel (D-N.Y.), chairman of the House  
> Foreign Affairs subcommittee on the Western Hemisphere, however,  
> seemed to indicate U.S. support for the Funes presidency was simply  
> a means of keeping Funes in the political center.  “The secretary  
> wants to engage Funes, because we don't want him moving all the way  
> to the left,” said Engel, who also attended the inauguration.  Funes  
> showed his admiration for President Barack Obama, along with  
> President Lula da Silva during his inauguration speech, saying both  
> men were “proof that progressive leaders, instead of being a threat,  
> represent a new and secure road for their countries.”  According to  
> Cynthia Aronson of the Woodrow Wilson Center, “The FMLN has been  
> part of the architecture of representative democracy in El  
> Salvador.  El Salvador's resemblance to other countries in Latin  
> America governed by the populist left are quite minimal.”  To be  
> sure, President Funes faces a difficult road ahead.  As the LAT  
> notes, an economic crisis and runaway street crime that has resulted  
> in one of the world's highest homicide rates, along with a right- 
> wing opposition that controls Congress, will be among his  
> challenges.  But as an LAT editorial adds, “his cabinet has more  
> economic pragmatists than ex-guerrillas, and he promised economic  
> austerity along with a fight against corruption, drug trafficking  
> and organized crime -- all issues of interest to the United States.”
>
> The Miami Herald adds to the analysis of the FMLN’s rise to power in  
> El Salvador from a regional perspective, saying left and right in  
> Central America are increasingly difficult to differentiate from one  
> another.  “'It is tempting to say that Central America has moved to  
> the left, but that is a mostly superficial view of what is  
> happening,” says Michael Shifter of the Inter-American Dialogue.   
> The region's two newest presidents in El Salvador and Panama are  
> said to occupy opposite ends of the political spectrum, says the MH,  
> but, according to Shifter, they have “more similarities than  
> differences” as they both ran as outsiders challenging the status  
> quo. “It would not be surprising to find that, as presidents, Funes  
> and Martinelli govern in similar ways,” Shifter adds.  U.S.  
> intellectual and frequent commentator on Central America, Noam  
> Chomsky, agrees that the terms “right” and “left” have lost much of  
> their practical meaning in the sub-region, saying they have become  
> “hopelessly corrupted by propaganda.” And even Colombia’s right-of- 
> center President, Alvaro Uribe, argued recently that right and left  
> distinctions are mostly symbolic.  “Throughout the continent, we are  
> all committed to the rule of democracy, so the old divisions become  
> obsolete, polarizing and of little practical sense,” Uribe said  
> during a recent speech to business leaders in Panama City.
>
>> From the New York Times, the paper reports that remittances sent  
>> back to Mexico from the U.S. plunged by almost one-fifth compared  
>> to the same period one year ago.  The drop is the largest decline  
>> since the authorities began keeping track of such transfers.  
>> Migrants sent $1.8 billion in April, 18.7% less than in April  
>> 2008.  Philip Martin, a migration expert at the University of  
>> California, Davis, said it’s too early to determine if the drop  
>> will continue through May. “It’s going to be down in 2009,” says  
>> Martin, “but the question is how much.”  Much of drop is due to  
>> rising unemployment in the construction sector, and, according to  
>> Prof. Martin, some illegal immigrants might have paid taxes in  
>> April in the hope of an eventual amnesty.
>
> And, also on Mexico, the Wall Street Journal reports this morning  
> that a Mexican trade association representing more than 4,500  
> trucking companies is seeking $6 billion in damages from the U.S.  
> government for not allowing Mexican trucks to bring cargo on to U.S.  
> roadways.  The group, Canacar, sought arbitration under the North  
> American Free Trade Agreement over one month ago but did not  
> publicize the action until this week.  The Office of the U.S. Trade  
> Representative, Ron Kirk, says the dispute between the two  
> countries, arising out a spending bill provision that ended a cross- 
> border pilot trucking program, is being addressed.  In the U.S. many  
> industries are now facing import duties of 10% to 20% of a product's  
> value and are also actively urging the administration to resolve the  
> international dispute.  For Canacar’s part, the trade group says  
> members have lost money and missed business opportunities.  “We want  
> reciprocity,” said Pedro Ojeda, a lawyer for Canacar.  “The U.S. has  
> notoriously not kept its commitments.”
>
> In other news, the AP writes in the NYT about another Mexico-related  
> story, saying at least 25 police officers were arrested in northern  
> Mexico on Monday, accused of having ties to drug traffickers.  The  
> arrests come on top of last week’s raids in which federal officials  
> arrested 10 mayors and 20 other officials in Michoacán on suspicion  
> of protecting the La Familia cartel.  On Sunday, in Ciudad Juarez,  
> gunmen shot and killed five people at a drug and alcohol  
> rehabilitation center.  The killings may be related to threats that  
> administrators had received demanding that the clinic be shut down,  
> say authorities.  At least 30 individuals were murdered over the  
> weekend in drug-related killings, writes the AP.
>
> Also, the NYT has a briefing on a new Human Rights Watch report  
> which says violence against transgender persons in Honduras is  
> almost never investigated.  HRW called on the police to seriously  
> investigate such crimes and punish those who committed them,  
> including, in some cases, police officers.
>
> In the MH, a piece from Peru says that the country is maintaining  
> economic growth and weathering the economic downturn better than its  
> fellow Latin American countries.  Speaking in Miami, the Peruvian  
> ambassador to the U.S. said Peru is expecting economic growth of 4  
> percent in 2009.  Ambassdor Luis Valdivieso, himself an economist,  
> said his country has strong international reserves, is sharply  
> reducing international debt, exercising control over government  
> spending and driving down inflation, all of which have helped put  
> the economy in a strong position.
>
> And the LAT writes that an increasing number of U.S. young people,  
> and the not-so-young, are signing up for the Peace Corps.  Peace  
> Corps reports a 16% increase in completed applications submitted in  
> 2008, with 7% of them are coming from people 50 or older, up from  
> the typical 4%.
>
> Finally, two opinions.  Writing in the MH yesterday, Sec. of State  
> Clinton said the inauguration of Mauricio Funes in El Salvador was  
> “a testament to the strength and durability of democracy” in the  
> Americas.  However, she warns that this is a “critical moment” for  
> the region to maintain such advances in the face of economic  
> recession.  Citing economic, educational, and energy partnerships,  
> among others, Clinton argues that “differences of opinion and  
> perspective are no excuse for failing to strengthen our partnerships  
> in areas of common concern so that we can build a future of shared  
> prosperity and progress.”  Also, in his Tuesday column, Andres  
> Oppenheimer addresses a rise in commodity prices over the last  
> month, arguing that export-dependent economies like Ecuador and  
> Venezuela will “receive respite” but will in the long-run “not have  
> access to foreign loans to reactivate their economies once the world  
> economy starts recovering.”

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2009-06-04:

#2

Slotting for next week. Assigning to Nat to try and get a reproducible test case.

summary:	- blog posts missing content + Paste from Word to blog posts emails content but drops from blogentry
Changed in karl3:
assignee:	Paul Everitt (paul-agendaless) → Nat Katin-Borland (nborland)
milestone:	none → m18

Revision history for this message

Nat Katin-Borland (nborland) wrote on 2009-06-04: RE: [Bug 383666] Re: Paste from Word to blog posts emails content butdrops from blogentry

#3

Download full text (12.7 KiB)

I figured it out - the pages don't display using IE, but do display in Firefox. There are 2 examples of this live in the system (see below).

Thanks,
Nat

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Paul Everitt
Sent: Thursday, June 04, 2009 2:00 PM
To: Nathaniel Katin-Borland
Subject: [Bug 383666] Re: Paste from Word to blog posts emails content butdrops from blogentry

Slotting for next week. Assigning to Nat to try and get a reproducible
test case.

** Summary changed:

- blog posts missing content
+ Paste from Word to blog posts emails content but drops from blogentry

** Changed in: karl3
Milestone: None => m18

** Changed in: karl3
Assignee: Paul Everitt (paul-agendaless) => Nat Katin-Borland (nborland)

--
Paste from Word to blog posts emails content but drops from blogentry
https://bugs.launchpad.net/bugs/383666
You received this bug notification because you are a direct subscriber
of the bug.

Status in Porting KARL to a new architecture: New

Bug description:
This is another problem in the Latin America Program community, this time with the blog. For the past few days, a user has posted a blog in KARL, an email alert goes out showing all the content of the post, but when the user clicks back on the post, all the content is gone. The problem first occurred on June 2nd, but they have now experienced the problem twice more on June 3 and 4. For the June 2nd post (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-2-2009/), the user went back and pasted in the content from the email alert, so that post is no longer blank. The June 3 (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-3-2009/) and June 4 (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-4-2009/) are still blank, even though email alerts went out showing the full content. The content is also excerpted on the main Blog screen (https://karl.soros.org/communities/latin-america-program-1/blog/), even though when you click on the links, the posts are empty.

The user authors the posts first in MS Word (using Web Normal layout) and then pastes the content into KARL. I have been unable to recreate the problem by authoring a post in MS Word using the web layout, but the user keeps having the same issue.

I'll paste the user's original description of the problem below, showing the email alert that went out for the June 2 post.
-----------------------------------------------
>From the user:

From: David Holiday
Sent: Tuesday, June 02, 2009 1:01 PM
To: Nathaniel Katin-Borland
Subject: FW: [Latin America Program] Top Stories, June 2, 2009

https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-2-2009/

Note a couple of things here: first, if you go to the entry, there's nothing there (although it must be somewhere, because it was sent earlier today).

Also, see the garbage after top stories.

dh

--------------------------------------------------------------------------------

From: Joshua Frens-String | KARL [mailto:<email address hidden>]
Sent: Tuesday, June 02...

I figured it out - the pages don't display using IE, but do display in Firefox. There are 2 examples of this live in the system (see below).

Thanks,
Nat

-----Original Message-----
From: bounces@canonical.com [mailto:bounces@canonical.com] On Behalf Of Paul Everitt
Sent: Thursday, June 04, 2009 2:00 PM
To: Nathaniel Katin-Borland
Subject: [Bug 383666] Re: Paste from Word to blog posts emails content butdrops from blogentry

Slotting for next week.  Assigning to Nat to try and get a reproducible
test case.

** Summary changed:

- blog posts missing content
+ Paste from Word to blog posts emails content but drops from blogentry

** Changed in: karl3
    Milestone: None => m18

** Changed in: karl3
     Assignee: Paul Everitt (paul-agendaless) => Nat Katin-Borland (nborland)

-- 
Paste from Word to blog posts emails content but drops from blogentry
https://bugs.launchpad.net/bugs/383666
You received this bug notification because you are a direct subscriber
of the bug.

Status in Porting KARL to a new architecture: New

Bug description:
This is another problem in the Latin America Program community, this time with the blog.  For the past few days, a user has posted a blog in KARL, an email alert goes out showing all the content of the post, but when the user clicks back on the post, all the content is gone.  The problem first occurred on June 2nd, but they have now experienced the problem twice more on June 3 and 4.  For the June 2nd post (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-2-2009/), the user went back and pasted in the content from the email alert, so that post is no longer blank.  The June 3 (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-3-2009/) and June 4 (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-4-2009/) are still blank, even though email alerts went out showing the full content.  The content is also excerpted on the main Blog screen (https://karl.soros.org/communities/latin-america-program-1/blog/), even though when you click on the links, the posts are empty.

The user authors the posts first in MS Word (using Web Normal layout) and then pastes the content into KARL. I have been unable to recreate the problem by authoring a post in MS Word using the web layout, but the user keeps having the same issue.

I'll paste the user's original description of the problem below, showing the email alert that went out for the June 2 post.
-----------------------------------------------
>From the user:

From: David Holiday 
Sent: Tuesday, June 02, 2009 1:01 PM
To: Nathaniel Katin-Borland
Subject: FW: [Latin America Program] Top Stories, June 2, 2009

https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-2-2009/

Note a couple of things here:  first, if you go to the entry, there's nothing there (although it must be somewhere, because it was sent earlier today).

Also, see the garbage after top stories.

dh

--------------------------------------------------------------------------------

From: Joshua Frens-String | KARL [mailto:latin-america-program-1@karl.soros.org] 
Sent: Tuesday, June 02, 2009 7:47 AM
To: David Holiday
Subject: [Latin America Program] Top Stories, June 2, 2009

--- Reply ABOVE THIS LINE to post a comment ---

A new blog entry has been posted by Joshua Frens-String in the Latin America Program community.

---------------------------------------------------------------

Top Stories, June 2, 2009

The Washington Post and LA Times offer reporting and opinions on the inauguration of new Salvadoran President Mauricio Funes Monday.  Attending the ceremonies in San Salvador was U.S. Sec. of State Hillary Clinton, who the WaPo notes was dressed in bright red, the colors of the left wing FMLN guerillas the U.S. fought against just two decades ago.  For her part, Ms. Clinton said she expects "a positive relationship" with Mr. Funes, considered by most to be a moderate.  Rep. Eliot L. Engel (D-N.Y.), chairman of the House Foreign Affairs subcommittee on the Western Hemisphere, however, seemed to indicate U.S. support for the Funes presidency was simply a means of keeping Funes in the political center.  "The secretary wants to engage Funes, because we don't want him moving all the way to the left," said Engel, who also attended the inauguration.  Funes showed his admiration for President Barack Obama, along with President Lula da Silva during his inauguration speech, saying both men were "proof that progressive leaders, instead of being a threat, represent a new and secure road for their countries."  According to Cynthia Aronson of the Woodrow Wilson Center, "The FMLN has been part of the architecture of representative democracy in El Salvador.  El Salvador's resemblance to other countries in Latin America governed by the populist left are quite minimal."  To be sure, President Funes faces a difficult road ahead.  As the LAT notes, an economic crisis and runaway street crime that has resulted in one of the world's highest homicide rates, along with a right-wing opposition that controls Congress, will be among his challenges.  But as an LAT editorial adds, "his cabinet has more economic pragmatists than ex-guerrillas, and he promised economic austerity along with a fight against corruption, drug trafficking and organized crime -- all issues of interest to the United States."

The Miami Herald adds to the analysis of the FMLN's rise to power in El Salvador from a regional perspective, saying left and right in Central America are increasingly difficult to differentiate from one another.  "'It is tempting to say that Central America has moved to the left, but that is a mostly superficial view of what is happening," says Michael Shifter of the Inter-American Dialogue.  The region's two newest presidents in El Salvador and Panama are said to occupy opposite ends of the political spectrum, says the MH, but, according to Shifter, they have "more similarities than differences" as they both ran as outsiders challenging the status quo. "It would not be surprising to find that, as presidents, Funes and Martinelli govern in similar ways," Shifter adds.  U.S. intellectual and frequent commentator on Central America, Noam Chomsky, agrees that the terms "right" and "left" have lost much of their practical meaning in the sub-region, saying they have become "hopelessly corrupted by propaganda." And even Colombia's right-of-center President, Alvaro Uribe, argued recently that right and left distinctions are mostly symbolic.  "Throughout the continent, we are all committed to the rule of democracy, so the old divisions become obsolete, polarizing and of little practical sense," Uribe said during a recent speech to business leaders in Panama City.

>From the New York Times, the paper reports that remittances sent back to Mexico from the U.S. plunged by almost one-fifth compared to the same period one year ago.  The drop is the largest decline since the authorities began keeping track of such transfers. Migrants sent $1.8 billion in April, 18.7% less than in April 2008.  Philip Martin, a migration expert at the University of California, Davis, said it's too early to determine if the drop will continue through May. "It's going to be down in 2009," says Martin, "but the question is how much."  Much of drop is due to rising unemployment in the construction sector, and, according to Prof. Martin, some illegal immigrants might have paid taxes in April in the hope of an eventual amnesty.

And, also on Mexico, the Wall Street Journal reports this morning that a Mexican trade association representing more than 4,500 trucking companies is seeking $6 billion in damages from the U.S. government for not allowing Mexican trucks to bring cargo on to U.S. roadways.  The group, Canacar, sought arbitration under the North American Free Trade Agreement over one month ago but did not publicize the action until this week.  The Office of the U.S. Trade Representative, Ron Kirk, says the dispute between the two countries, arising out a spending bill provision that ended a cross-border pilot trucking program, is being addressed.  In the U.S. many industries are now facing import duties of 10% to 20% of a product's value and are also actively urging the administration to resolve the international dispute.  For Canacar's part, the trade group says members have lost money and missed business opportunities.  "We want reciprocity," said Pedro Ojeda, a lawyer for Canacar.  "The U.S. has notoriously not kept its commitments."

In other news, the AP writes in the NYT about another Mexico-related story, saying at least 25 police officers were arrested in northern Mexico on Monday, accused of having ties to drug traffickers.  The arrests come on top of last week's raids in which federal officials arrested 10 mayors and 20 other officials in Michoacán on suspicion of protecting the La Familia cartel.  On Sunday, in Ciudad Juarez, gunmen shot and killed five people at a drug and alcohol rehabilitation center.  The killings may be related to threats that administrators had received demanding that the clinic be shut down, say authorities.  At least 30 individuals were murdered over the weekend in drug-related killings, writes the AP.

Also, the NYT has a briefing on a new Human Rights Watch report which says violence against transgender persons in Honduras is almost never investigated.  HRW called on the police to seriously investigate such crimes and punish those who committed them, including, in some cases, police officers.

In the MH, a piece from Peru says that the country is maintaining economic growth and weathering the economic downturn better than its fellow Latin American countries.  Speaking in Miami, the Peruvian ambassador to the U.S. said Peru is expecting economic growth of 4 percent in 2009.  Ambassdor Luis Valdivieso, himself an economist, said his country has strong international reserves, is sharply reducing international debt, exercising control over government spending and driving down inflation, all of which have helped put the economy in a strong position.

And the LAT writes that an increasing number of U.S. young people, and the not-so-young, are signing up for the Peace Corps.  Peace Corps reports a 16% increase in completed applications submitted in 2008, with 7% of them are coming from people 50 or older, up from the typical 4%.

Finally, two opinions.  Writing in the MH yesterday, Sec. of State Clinton said the inauguration of Mauricio Funes in El Salvador was "a testament to the strength and durability of democracy" in the Americas.  However, she warns that this is a "critical moment" for the region to maintain such advances in the face of economic recession.  Citing economic, educational, and energy partnerships, among others, Clinton argues that "differences of opinion and perspective are no excuse for failing to strengthen our partnerships in areas of common concern so that we can build a future of shared prosperity and progress."  Also, in his Tuesday column, Andres Oppenheimer addresses a rise in commodity prices over the last month, arguing that export-dependent economies like Ecuador and Venezuela will "receive respite" but will in the long-run "not have access to foreign loans to reactivate their economies once the world economy starts recovering."

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2009-06-04:

#4

Hmm, this is going to be one that requires a policy discussion, perhaps with Jason getting involved in reviewing the technical side.

To summarize, this URL:

https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-3-2009/

...displays fine in FF but doesn't show any "body text" in IE. The content was pasted from Word.

When looking at the HTML source, you can see that the text is actually there, it just isn't visible. When you look at the HTML for this, you can see it has TONS of the fake MSHTML crap in it.

I was able to recreate the problem by cutting and pasting the HTML markup into a wiki page. The pasted text was visible in FF but not IE. I then stripped out the <p> with all the MSHTML noise in it and the content re-appeared.

Thus, this is a problem with the HTML generated by Word. We have to decide what to do in such a case. In the past, each time we attempted to clean up that stuff, we were later asked to remove the cleanups.

The least expensive option is for someone at OSI to fiddle with that big pile of MSHTML settings in the content and gradually remove stuff until you find that it works. Then, propose to us the kind of stripping that you'd like done, to ensure that the right stuff gets removed.

Alternatively, have us do this research and find out what it is in the HTML from that version of Word that is causing Internet Explorer to misbehave.

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2009-06-04:

#5

Nat, are you able to recreate this problem with your version of Word,
pasting into a new blog entry?

--Paul

On Jun 4, 2009, at 2:15 PM, Nat Katin-Borland wrote:

> I figured it out - the pages don't display using IE, but do display in
> Firefox. There are 2 examples of this live in the system (see below).
>
> Thanks,
> Nat

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2009-06-11:

#6

Nat, this one is assigned to you. I'll move it to next week, but let's set a deadline of Wed morning.

Changed in karl3:
milestone:	m18 → m19

Revision history for this message

Nat Katin-Borland (nborland) wrote on 2009-06-16:

#7

This is reproducible if you visit the pages using IE. They seem to work fine when you're using Firefox.

Thanks,
Nat

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2009-06-16: Re: [Bug 383666] Re: Paste from Word to blog posts emails content but drops from blogentry

#8

Right, I know how to reproduce the result of the error. What we need to
reproduce, as mentioned previously, is the pasting from Word. Are you
able to create a blog entry that results in content not showing in Word?

--Paul

Nat Katin-Borland wrote:
> This is reproducible if you visit the pages using IE. They seem to work
> fine when you're using Firefox.
>
> Thanks,
> Nat
>

Revision history for this message

Paul Everitt (paul-agendaless) wrote on 2009-06-22:

#9

Hi Nat. As noted below, we had a deadline for keeping this open. We passed the deadline, but I'll leave this open for another week. If Jason can provide the policy writeup discussed in the comments, then we can assign it for work.

Changed in karl3:
milestone:	m19 → m21
status:	New → Confirmed

Revision history for this message

Nat Katin-Borland (nborland) wrote on 2009-06-23: RE: [Bug 383666] Re: Paste from Word to blog posts emails content butdrops from blogentry

#10

Download full text (12.9 KiB)

We established on Thursday that the user was pasting from Word 2007, while most OSI users still use Word 2003, which I'm guessing is why I could recreate the problem. I thought we decided on Thursday that the best solution to this was to upgrade to the latest version of Tiny MCE that has better support for pasting from Word. I am remembering wrong?

Thanks,
Nat

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Paul Everitt
Sent: Monday, June 22, 2009 4:35 PM
To: Nathaniel Katin-Borland
Subject: [Bug 383666] Re: Paste from Word to blog posts emails content butdrops from blogentry

Hi Nat. As noted below, we had a deadline for keeping this open. We
passed the deadline, but I'll leave this open for another week. If
Jason can provide the policy writeup discussed in the comments, then we
can assign it for work.

** Changed in: karl3
Status: New => Confirmed

** Changed in: karl3
Milestone: m19 => m21

--
Paste from Word to blog posts emails content but drops from blogentry
https://bugs.launchpad.net/bugs/383666
You received this bug notification because you are a direct subscriber
of the bug.

Status in Porting KARL to a new architecture: Confirmed

Bug description:
This is another problem in the Latin America Program community, this time with the blog. For the past few days, a user has posted a blog in KARL, an email alert goes out showing all the content of the post, but when the user clicks back on the post, all the content is gone. The problem first occurred on June 2nd, but they have now experienced the problem twice more on June 3 and 4. For the June 2nd post (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-2-2009/), the user went back and pasted in the content from the email alert, so that post is no longer blank. The June 3 (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-3-2009/) and June 4 (https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-4-2009/) are still blank, even though email alerts went out showing the full content. The content is also excerpted on the main Blog screen (https://karl.soros.org/communities/latin-america-program-1/blog/), even though when you click on the links, the posts are empty.

The user authors the posts first in MS Word (using Web Normal layout) and then pastes the content into KARL. I have been unable to recreate the problem by authoring a post in MS Word using the web layout, but the user keeps having the same issue.

I'll paste the user's original description of the problem below, showing the email alert that went out for the June 2 post.
-----------------------------------------------
>From the user:

From: David Holiday
Sent: Tuesday, June 02, 2009 1:01 PM
To: Nathaniel Katin-Borland
Subject: FW: [Latin America Program] Top Stories, June 2, 2009

https://karl.soros.org/communities/latin-america-program-1/blog/top-stories-june-2-2009/

Note a couple of things here: first, if you go to the entry, there's nothing there (although it must be somewhere, because it was sent earlier today).

Also, see the garbage after top stories.

...

We established on Thursday that the user was pasting from Word 2007, while most OSI users still use Word 2003, which I'm guessing is why I could recreate the problem.  I thought we decided on Thursday that the best solution to this was to upgrade to the latest version of Tiny MCE that has better support for pasting from Word.  I am remembering wrong?

Thanks,
Nat

-----Original Message-----
From: bounces@canonical.com [mailto:bounces@canonical.com] On Behalf Of Paul Everitt
Sent: Monday, June 22, 2009 4:35 PM
To: Nathaniel Katin-Borland
Subject: [Bug 383666] Re: Paste from Word to blog posts emails content butdrops from blogentry

Hi Nat.  As noted below, we had a deadline for keeping this open.  We
passed the deadline, but I'll leave this open for another week.  If
Jason can provide the policy writeup discussed in the comments, then we
can assign it for work.

** Changed in: karl3
       Status: New => Confirmed

** Changed in: karl3
    Milestone: m19 => m21