CUPS prints characters mirrors on Epson ALC 2000

[jolay]

Binary package hint: cups

My system is an up to date kubuntu jaunty 9.04
uname -a
Linux bombyx-z60m 2.6.28-12-generic #43-Ubuntu SMP Fri May 1 19:27:06 UTC 2009 i686 GNU/Linux

Since a few weeks, I think after upgrading from 8.10 to 9.04, printing on Epson Laser ALC 2000 is badly broken. The file looks good on the screen, either when viewed in okular (when it is a PDF file) or in Openoffice (ooo files). However, the printed document is not usable: the printed pages are almost correct except they are full of characters printed twice (one above the other, see the scanned paperprint).

The mirrored letters depend on the font, typeface, size. On the included sample, notice the systematically mirrored bold "e", bold "o", thin "c" and "C". Other documents had problem on "a" or "0" (zero). Changing the character size or style may be a workaround when possible. I tried ppd (Epson-AcuLaser_C2000PS-epalc200.ppd and Epson-AcuLaser_C2000-eplaser.ppd) downloaded from openprinting.org without success (I think it was byte to byte the same as the one already installed).

Best regards.

----------------------------
Extracted from the PPD
*FormatVersion: "4.3"
*FileVersion: "1.1"
*LanguageVersion: English
*LanguageEncoding: ISOLatin1
*PCFileName: "EPLASER.PPD"
*Manufacturer: "Epson"
*Product: "(AcuLaser C2000)"
*cupsVersion: 1.0
*cupsManualCopies: True
*cupsModelNumber: 2
*cupsFilter: "application/vnd.cups-postscript 100 foomatic-rip"
*cupsFilter: "application/vnd.cups-pdf 0 foomatic-rip"
*%pprRIP: foomatic-rip other
*ModelName: "Epson AcuLaser C2000"
*ShortNickName: "Epson AcuLaser C2000 eplaser"
*NickName: "Epson AcuLaser C2000 Foomatic/eplaser (recommended)"

apt-cache policy cups okular openoffice.org-core
cups:
  Installé : 1.3.9-17ubuntu3
  Candidat : 1.3.9-17ubuntu3
 Table de version :
 *** 1.3.9-17ubuntu3 0
        500 http://fr.archive.ubuntu.com jaunty-updates/main Packages
        100 /var/lib/dpkg/status
     1.3.9-17ubuntu1 0
        500 http://fr.archive.ubuntu.com jaunty/main Packages
okular:
  Installé : 4:4.2.3-0ubuntu1~jaunty1~ppa1
  Candidat : 4:4.2.3-0ubuntu1~jaunty1~ppa1
 Table de version :
 *** 4:4.2.3-0ubuntu1~jaunty1~ppa1 0
        500 http://ppa.launchpad.net jaunty/main Packages
        100 /var/lib/dpkg/status
     4:4.2.2-0ubuntu2 0
        500 http://fr.archive.ubuntu.com jaunty/main Packages
openoffice.org-core:
  Installé : 1:3.0.1-9ubuntu3
  Candidat : 1:3.0.1-9ubuntu3
 Table de version :
 *** 1:3.0.1-9ubuntu3 0
        500 http://fr.archive.ubuntu.com jaunty/main Packages
        100 /var/lib/dpkg/status

[Pascal De Vuyst (pascal-devuyst)]

The pdftops filter has been updated in Jaunty to use poppler again, to get it just do a complete system update.
Is this still a problem with cups 1.3.9-17ubuntu3.2 from jaunty-updates?

[Jonathan Thomas (echidnaman)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[jolay (jo-lay)]

Sorry for the delay. When I tested last year, I still had the problem with cups 1.3.9-17ubuntu3.2, and could no do a full system upgrade at that time.
Everything works fine now on Kubuntu 9.10. So this bug can be closed definitively.
Thank you very much

apt-cache policy cups
cups:
  Installé : 1.4.1-5ubuntu2.1
  Candidat : 1.4.1-5ubuntu2.1
 Table de version :
 *** 1.4.1-5ubuntu2.1 0
        500 http://fr.archive.ubuntu.com karmic-updates/main Packages
        500 http://security.ubuntu.com karmic-security/main Packages
        100 /var/lib/dpkg/status
     1.4.1-5ubuntu2 0
        500 http://fr.archive.ubuntu.com karmic/main Packages

apt-cache policy okular
okular:
  Installé : 4:4.3.4-0ubuntu1~karmic1~ppa1
  Candidat : 4:4.3.4-0ubuntu1~karmic1~ppa1
 Table de version :
 *** 4:4.3.4-0ubuntu1~karmic1~ppa1 0
        100 /var/lib/dpkg/status
     4:4.3.2-0ubuntu1 0
        500 http://fr.archive.ubuntu.com karmic/main Packages