No Sound (Audio Out Put) heard

[pradeepthomas]

Binary package hint: totem

There is no Audio out put at all available in the system. I use jaunty jakalope 9.04 AMD64 O/S.

The totem movie player plays but there is no Audio out put.

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/totem-gstreamer
NonfreeKernelModules: nvidia
Package: totem-gstreamer 2.26.1-0ubuntu5
ProcEnviron:
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: totem
Uname: Linux 2.6.28-12-generic x86_64

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect -p alsa-base 381216

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Thanks in advance!

[pradeepthomas (pradeepthomas)]

Dear Mr Brain,

I have now changed the operating system to Jaunty Jackalope desktop
version from the previous AMD64 version. The audio problem remains.
Should I continue with your instructions or is there any change i need
to make ?

Waiting to hear from you.

I use an AMD64 Athalon X2 computer.

1. Would it be better to switch back ?
2. What is the advantage ?
3. How can I get technical advise on Ubuntu, being new to this OS.
4. Where can I send my Queries ?
5. How do i efficiently manage a firewall/ Anti virus scanner.

While writing this letter the screen (evolution screen) got darkened and
mentioned that evolution is not responding.( without closing the page, i
reopened evolution from the desktop and am writing this letter. Hope I
will be able to send this letter. Looking forward to a response.

Thanks

Pradeep K.Thomas

On Thu, 2009-06-04 at 21:47 +0000, Brian Murray wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please execute the following command, as it will
> automatically gather debugging information, in a terminal:
>
> apport-collect -p alsa-base 381216
>
> This will help us to find and resolve the problem. Bear in mind that you
> may need to install the python-launchpadlib package from the universe
> repository. Thanks in advance!
>
> ** Package changed: ubuntu => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>

[pradeepthomas (pradeepthomas)]

Trying to resend letter.
Pradeep k. thomas

Please find forwarded letter

Dear Mr Brain,

I have now changed the operating system to Jaunty Jackalope desktop
version from the previous AMD64 version. The audio problem remains.
Should I continue with your instructions or is there any change i need
to make ?

Waiting to hear from you.

I use an AMD64 Athalon X2 computer.

1. Would it be better to switch back ?
2. What is the advantage ?
3. How can I get technical advise on Ubuntu, being new to this OS.
4. Where can I send my Queries ?
5. How do i efficiently manage a firewall/ Anti virus scanner.

While writing this letter the screen (evolution screen) got darkened and
mentioned that evolution is not responding.( without closing the page, i
reopened evolution from the desktop and am writing this letter. Hope I
will be able to send this letter. Looking forward to a response.

Thanks

Pradeep K.Thomas

On Thu, 2009-06-04 at 21:47 +0000, Brian Murray wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please execute the following command, as it will
> automatically gather debugging information, in a terminal:
>
> apport-collect -p alsa-base 381216
>
> This will help us to find and resolve the problem. Bear in mind that you
> may need to install the python-launchpadlib package from the universe
> repository. Thanks in advance!
>
> ** Package changed: ubuntu => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>

[Brian Murray (brian-murray)]

On Fri, Jun 05, 2009 at 11:19:02AM -0000, pradeepthomas wrote:
> Dear Mr Brain,
>
> I have now changed the operating system to Jaunty Jackalope desktop
> version from the previous AMD64 version. The audio problem remains.
> Should I continue with your instructions or is there any change i need
> to make ?

Yes, you should and no change is required.

> Waiting to hear from you.
>
> I use an AMD64 Athalon X2 computer.
>
> 1. Would it be better to switch back ?
> 2. What is the advantage ?
> 3. How can I get technical advise on Ubuntu, being new to this OS.
> 4. Where can I send my Queries ?
> 5. How do i efficiently manage a firewall/ Anti virus scanner.

All of these questions would be more appropriate at
http://answers.launchpad.net/ubuntu/.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

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