Tray opens & closes when finalizing CD copy

[Richard Duke]

Binary package hint: brasero

Copying audio disc, everything progresses as expected until status indicates 99% done and finalizing. After several seconds, the tray opens by itself and then closes. Brasero continues to run, and next shows status at 100% with a successful copy. System reports the disc is empty. Ran correctly the first time I ever used it (recovering Windows user) but then failed 4 times in succession. Using Ubuntu 9.04, Brasero 2.26.1.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/brasero
Package: brasero 2.26.1-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: brasero
Uname: Linux 2.6.28-11-generic i686

[Pedro Villavicencio (pedro)]

Thanks for your report, could you run brasero from the command line as: brasero --brasero-media-debug &> brasero-debug.txt perform the operation to reproduce the bug and attach the resulting file to the report?. Thanks in advance

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don\'t hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

[Bob D (socrace)]

I'm getting exactly the same behaviour; the tray opens about 3 min after "finalizing" starts, then completes with "success" message about 2 min later, but the disk is completely unusable.
Same thing happens when burning a dvd, except can slow dvd burn speed down to x8 and so far has worked ok.
I'm using Karmic and Ext4, did not see this problem with same hardware using Jaunty and Ext3.
Can dual boot using Vista with no problems in burning a cd or dvd.
Thanks,
Bob D

[Rein (reinvansoest)]

Same problem using Ubuntu 9.10 Karmic Koala. Using Ext4 as well. Attached the brasero-debug.txt file

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. A new version of brasero is available in both Lucid and Maverick and we are wondering if this is still reproducible in any of those versions, May you please test and give us of feedback about it? Thanks in advance.

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.