Cannot add computer to ubuntuone

[Darko Stojcev]

Followed all the steps from https://ubuntuone.com/support/installation/. Nothing seems to happen after i launch the applet (Applications > Internet > Ubuntuone). After examining similar bug reports, i concluded it was due to me not using networkmanager in Gnome (it's been like that since Gutsy i beleive, i am simply used to /etc/network/interfaces).

I decided to abandon my ways, blanked /etc/network/interfaces and used networkmanager to configure my 2 NICs, everything seems in order now, i even reboot. Upon launching the applet, i can see that the ubuntuone-syncdaemon is running in the background, but nothing happens. I should probably mention that when i launched the applet the first time around (while not using networkmanager), using ps i found out that "ubuntone-client-applet --register" or something similar was running, but that webpage never opened.

In both cases, i killed the process and tried to start it in a console, to see if it blurbs something out. I got hanging and "Bus error" a couple of times. I will probably test some more and report later on

[Rick McBride (rmcbride)]

Hi Darko

Thanks for your report. We may be able to assist better if you could run

apport-collect -p ubuntuone-client 378396

at a shell. This will collect needed logs to help determine if this is one of several known issues regarding the client.

[Darko Stojcev (darko-stojcev)]

Hi Rick, thanks for the response.

Well, it seems like the issue disapeared. I just fired up Ubuntuone to try and reproduce the problem and collect the data you requested, but the webpage opened and i see the applet is working. Was there an update to ubuntuone that i got automatically?

[Rick McBride (rmcbride)]

Darko,

It's likely that there was still a bit of an authentication problem hanging around from before you enabled network manager. This probably sorted itself out after a restart.

You'll be pleased to know that the client currently in nightly testing includes a fix to deal with cases where network manager is not present. If this afternoon's testing goes well, we should have a fresh BETA client release available tomorrow.

[Rick McBride (rmcbride)]

The root of this should be resolved by the patch that fixes portions of the network manager dependencies to work in a more friendly manner.

[Bartek Wilczynski (bartek)]

Architecture: i386
DistroRelease: Ubuntu 9.04
Package: ubuntuone-client 0.90.3+r64-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
UbuntuoneClientPackages:
 ubuntuone-client 0.90.3+r64-0ubuntu1~ppa1~jaunty
 ubuntuone-storage-protocol N/A
 ubuntuone-ppa N/A
Uname: Linux 2.6.28-11-server i686
UserGroups: adm admin audio cdrom dialout dip floppy lpadmin plugdev sambashare scanner video

[András Bognár (bognarandras-deactivatedaccount)]

.home.bognarandras..cache.ubuntuone.log.syncdaemon.exceptions.log:
 2009-07-09 08:56:22,115 - ubuntuone.SyncDaemon.Main - ERROR - OAuth failed: [Failure instance: Traceback (failure with no frames): <class 'ubuntuone.storageprotocol.request.StorageProtocolError'>: Authentication Failed
 ]
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: ubuntuone-client 0.90.3+r69-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=hu_HU.UTF-8
UbuntuoneClientPackages:
 ubuntuone-client 0.90.3+r69-0ubuntu1~ppa1~jaunty
 ubuntuone-storage-protocol N/A
 ubuntuone-ppa N/A
Uname: Linux 2.6.28-13-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Agustin (agustin-bosso)]

I fixed the problem
The problem is not with ubuntu one is about the configuration of gnome about opening the browser
Try this in console. It works for me

gconftool --set /desktop/gnome/url-handlers/http/command --type=string 'firefox %s'

[Crusty Barnacle (calipengo)]

I restarted my system and Ubuntu One works correctly now.

[Crusty Barnacle (calipengo)]

.home.meunster..cache.ubuntuone.log.syncdaemon.exceptions.log: 2009-08-13 00:04:54,308 - ubuntuone.SyncDaemon.ActionQueue - ERROR - upload share:'' node:'353e1bc0-f018-4bbd-adff-2697b1158e2d' upload(node="'353e1bc0-f018-4bbd-adff-2697b1158e2d'", hash="'sha1:5d23bb4d26e316d7f29074ee5e45d066e5af3cec'", fileobj_factory='<bound method FSKey.open_file of <ubuntuone.syncdaemon.sync.FSKey object at 0xb6ac9c0c>>', share="''", crc32='1432335585L', previous_hash="''", size='5004651') failure Connection to the other side was lost in a non-clean fashion: Connection lost.
Architecture: i386
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: wl
Package: ubuntuone-client 0.91.1+r134-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
Tags: ubuntu-unr
ThirdParty: True
Uname: Linux 2.6.28-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Gustavo Cabral (gustavo-limaverde)]

.home.gustavo..cache.ubuntuone.log.syncdaemon.exceptions.log: 2009-10-29 15:51:48,188 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Capabilities query failed: The server doesn't have the requested capabilities
.home.gustavo..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: amd64
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
Package: ubuntuone-client 1.1+r269-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ThirdParty: True
Uname: Linux 2.6.28-16-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare