Installation of ebox hangs at: restarting eBox module apache

[Niels Egberts]

Binary package hint: ebox

The ebox installation on ubuntu-server karmic just hangs at "Resatring Ebox module: apache [OK]"

The system does not seem to do anything, but eBox *is* working!
When I press ctrl-z I get:

error on handling ebox (--configure):
subprocess post-installation script was being killed
subprocess /usr/bin/dpkg returned an error code (1)

[Javier Uruen Val (juruen)]

Is it possible that you already had an apache server listening on 443, and you selected the same port for the eBox's apache?

[Niels Egberts (nielsegberts)]

I have done a clean install with Alpha 1. And did a "sudo apt-get install ebox". Now it hangs again at:

Adding user `ebox` to group `adm` ...
Adding user ebox to group adm
Done.
Creating the eboxlogs database
 * Restarting ebox module: apache [OK]

Then the configuration simply stops, but dropbox *is* available at port 433 and seems to work fine.

[Niels Egberts (nielsegberts)]

Sorry I said dropbox, I meant eBox offcourse.

[RobertH (robert-hunt)]

I have the same problem in Karmic i386. It did warn me that maybe port 443 was already being used, but since it only said "maybe" and then there was a continue option, I choose Yes (continue). Then it locked up as described above. I had to abort it with Ctrl+C.

Then I tried "dpkg --configure ebox". This time when it asked about the port number, I said No (don't continue). But I couldn't get past that screen no matter how many times I selected No. So I gave up and selected Yes and then it locked up again.

I couldn't find where in the config files that ebox selected port 443 so I couldn't see where to change it. I gave up and used "apt-get remove ebox" for now.

[Auren (auren)]

Any workarounds/fixes for this?

[Javier Uruen Val (juruen)]

I'm unable to reproduce this. Could you please tell me if you used the ubuntu server edition installer?

[wannabeelinux (bas-douma)]

I had the same problem with upgrading my Ubuntu studio 9.04 box from command prompt to Karmic Koala. I did use the server edition installer. Got around it opening up a second terminal session by shutting down apache and ebox en starting them up again. After that the upgrade continued:

Here is the command I used:

/etc/init.d/ebox restart

I had two repeat the step twice before the upgrade got anywhere.

The third time it wouldn't work any more and I recieved the error:
Error loading class: EBox::

The installer now hangs with the message:
update-rc.d: warning: ebox stop runlevel arguments (0 1 6) do not match LSB Default-Stop values (0 6)

Because of the upgrade I cannot edit the runlevel arguments.

Maybe it's better to deinstall ebox en reinstall it after the upgrade. But I'm stuck right now with above problem and error.

Help me please.

[wannabeelinux (bas-douma)]

The upgrade went ahead after giving in Ctrl-C.

[Víctor Jiménez (capitangolo)]

I tried today from a clean karmic installation.

First it complained about /etc/init.d/postgresql-8.3 not existing (apt-get was installing postgresql-8.4).

Then it showed the update-rc.d warning and an sh error:

Configurando ebox (1.3.6-0ubuntu1~ppa1~jaunty1) ...
update-rc.d: warning: ebox stop runlevel arguments (0 1 6) do not match LSB Default-Stop values (0 6)
sh: Syntax error: "(" unexpected
Creating the eboxlogs database
 * Restarting eBox module: apache
   ...done.
<Then it hangs>

I tried wannabeelinux solution, and it worked to finish the installation. The control panel seems to work. The output for the restart command shows some errors:

$ sudo invoke-rc.d ebox restart
 * Stopping eBox module: events
   ...fail!
root command stop 'ebox.event-daemon' failed.
Error output: stop: Unknown job: ebox.event-daemon

Command output: .
Exit value: 1
 * Stopping eBox module: logs
   ...fail!
root command stop 'ebox.loggerd' failed.
Error output: stop: Unknown job: ebox.loggerd

Command output: .
Exit value: 1
 * Stopping eBox module: apache
   ...done.
 * Starting eBox module: events
   ...done.
 * Starting eBox module: logs
   ...done.
 * Starting eBox module: apache
   ...done.

[Víctor Jiménez (capitangolo)]

I solved the following errors:

 * Stopping eBox module: logs
   ...fail!
root command stop 'ebox.loggerd' failed.
Error output: stop: Unknown job: ebox.loggerd

By symlinking the ebox scripts like this:

ln -s /etc/event.d/ebox.loggerd /etc/init/ebox.loggerd.conf

[Javier Uruen Val (juruen)]

@Víctor

You are using jaunty packages. Karmic changed the directory where upstart scripts live from /etc/event.d to /etc/init

[jehon (jeanhonlet)]

Same problem as others...

It is not my first attempt to install ebox, and usually, it works. But not this time.

Same symptoms: it hangs after restarting apache module.

By the way, it did works once, but then, I had problem with menu items (system, log, event) giving me error pages. If that can help someone to understand what it is about...