My HP 2510p has frozen twice since upgrade to 9.04 - never before

Bug #374759 reported by sebidan
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Since upgrading to 9.04 about a week ago, my machine HP 2510p has started freezing. The mouse pointer still moves, but the machine does not respond at all to keyboard or mouse clicks. This has never happened on any previous versions. I've got a feeling it might be related to Skype.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
HibernationDevice: RESUME=UUID=1cc88173-d255-4edb-b0f1-8dbd60b983e7
MachineType: Hewlett-Packard HP Compaq 2510p Notebook PC
Package: linux-image-2.6.28-11-generic 2.6.28-11.42
ProcCmdLine: root=UUID=19e190cf-a3a1-467f-b6fa-03f23c5afcef ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
SourcePackage: linux

Revision history for this message
sebidan (seb-gold) wrote :
sebidan (seb-gold)
description: updated
Revision history for this message
So_it_goes (soitgoes99) wrote :

Architecture : x86_64
DistroRelease : Xubuntu 9.04
Package: linux-image-2.6.28-11-generic 2.6.28-11.42
Graphic card : HD2400 pro( 6xx chip ).

This is not a notebook.

I have the same problem, the upgrade from 8.10 ->9.04 caused the mouse and keyboard to freeze.
I could use both of them a short time 30 secs, then the caps lock key turned off and both the
mouse and keyboard froze.
I was able to move the mouse pointer, but not click on anything.

The freeze seemed to occur when I started to use the desktop.

If I work in the console <ctrl><alt>F1, no freeze.

Seemed like the xorg.conf file was nullified.
X -configure gave me generic file, but the problem remained.
Restarted hal and udev, but the problem ramained.

Logs , can't produce them on that specific machine.

This is what I can find in the logs.

Every time I switch to the gdm , this is shown in /var/log/messages
"Loading RV610 CP Microcode
Loading RV610 PFP Microcode
Resetting GPU
Resetting GPU
"

Revision history for this message
So_it_goes (soitgoes99) wrote :

Happens with a fresh install as well.

Trying to find correct package isn't easy for a newbie.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi sebidan,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid.

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 374759

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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