Unable to Mount USB Flash Drive

[dmcf01]

I'm running the latest release of UBUNTU 9.04 AMD64 on my compaq presario CQ70. When I plu in my USB key(kingston Data Traveler 8GB) and try to access it I get the message "Unable to mount location".
.
The strange thing is I was able to access this key the day before when I first installed UBUNTU and I can still use it on machines running WinXP and Win2003.

other USB devices seem to be working OK.

I'm new to UBUNTU.
Hope I'm not doing something wrong.

Is there a special way to mount and unmount devices or can I just plug and play?

[Jeremy Foshee (jeremyfoshee)]

Hi dmcf01,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid.

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 374619

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

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[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]