printer won't print,

Bug #373235 reported by sandra mclean
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gutenprint (Ubuntu)
Fix Released
Undecided
Pascal De Vuyst

Bug Description

Page 1 (Choose printer):
{'cups_dest': <cups.Dest object at 0xa005ac0>,
 'cups_instance': None,
 'cups_queue': 'Stylus_S20',
 'cups_queue_listed': True}
Page 2 (Check printer sanity):
{'cups_device_uri_scheme': u'usb',
 'cups_printer_dict': {'device-uri': u'usb://EPSON/Stylus%20S20',
                       'printer-info': u'EPSON Stylus S20',
                       'printer-is-shared': True,
                       'printer-location': u'',
    uploaded software, and printer found etc, but was given instructions to post this bug report

  'printer-make-and-model': u'Epson Stylus Scan 2000 - CUPS+Gutenprint (OpenPrinting LSB 3.2) v5.2.2 Simplified',
                       'printer-state': 4,
                       'printer-state-message': u'Printing page 1, 50%',
                       'printer-state-reasons': [u'none'],
                       'printer-type': 8556556,
                       'printer-uri-supported': u'ipp://localhost:631/printers/Stylus_S20'},
 'is_cups_class': False}
Page 3 (Printer state reasons):
{'printer-state-message': 'Printing page 1, 50%',
 'printer-state-reasons': 'none'}
Page 4 (Print test page):
{'test_page_job_status': [(11, 'Stylus_S20', 'Test Page')],
 'test_page_successful': False}
Page 5 (Printer state reasons):
{'printer-state-message': '', 'printer-state-reasons': 'none'}

affects: nautilus (Ubuntu) → cups (Ubuntu)
Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

According to the upstream gutenprint changelog printing to the EPSON Stylus S20 printer has been corrected in 5.2.3, so I would suggest to either upgrade to Ubuntu 9.04 or to request for a 5.2.3 package on openprinting.org if you are using Ubuntu 8.04.

affects: cups (Ubuntu) → gutenprint (Ubuntu)
Revision history for this message
sandra mclean (sandra-mclean2) wrote :

thank you,

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Fixed in Ubuntu 9.04 (Jaunty) with gutenprint 5.2.3
For Ubuntu <= 8.10 please use the distribution independent gutenprint 5.2.3 package that is now available on openprinting: http://openprinting.org/show_driver.cgi?driver=gutenprint&fromprinter=Epson-Stylus_S20

Changed in gutenprint (Ubuntu):
assignee: nobody → Pascal De Vuyst (pascal-devuyst)
status: New → Fix Released
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