[Bug 348834] Re: Can't print on HP 4000N with Jaunty

[John Peach]

Binary package hint: cups

From: Till Kamppeter <email address hidden>
To: <email address hidden>
Subject: [Bug 348834] Re: Can't print on HP 4000N with Jaunty
Date: Tue, 05 May 2009 06:38:57 -0000
Reply-To: Bug 348834 <email address hidden>
Sender: <email address hidden>

Can you create a debug log of a job by clearing the print queue (for
example "cancel -a" in a terminal window) and following the instructions
in the "CUPS error_log" section on

https://wiki.ubuntu.com/DebuggingPrintingProblems

ProblemType: Bug
Architecture: amd64
CupsErrorLog:
 E [05/May/2009:07:51:25 -0400] CUPS-Add-Modify-Printer: Unauthorized
 E [05/May/2009:07:51:32 -0400] CUPS-Add-Modify-Printer: Unauthorized
 E [05/May/2009:08:03:07 -0400] CUPS-Add-Modify-Printer: Unauthorized
 E [05/May/2009:08:06:41 -0400] PID 26398 (/usr/lib/cups/filter/cpdftocps) crashed on signal 9!
 E [05/May/2009:08:06:41 -0400] PID 26399 (/usr/lib/cups/backend/socket) crashed on signal 9!
DistroRelease: Ubuntu 9.04
Lpstat:
 device for HP_LaserJet_4000: socket://10.1.10.222
 device for PDF: cups-pdf:/
MachineType: Dell Inc. OptiPlex 745
NonfreeKernelModules: nvidia
Package: cups 1.3.9-17ubuntu3
Papersize: letter
PpdFiles:
 PDF: Generic PDF file generator
 HP_LaserJet_4000: HP LaserJet 4000 Series Postscript (recommended)
ProcCmdLine: root=UUID=b5bc57a8-e249-4e3b-bd04-bcccf34f8a8c ro noquiet nosplash
ProcEnviron:
 SHELL=/bin/ksh
 LC_COLLATE=C
 LANG=en_US.UTF-8
 LC_CTYPE=C
 LC_TIME=C
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
SourcePackage: cups

[adonet (jeroen-adolfse)]

I have the same problem with my HP Laserjet 4000 printer on a printserver. I wrote abouw it in https://answers.launchpad.net/ubuntu/+source/cups/+question/69550

I cannot print to my networkprinter from Jaunty Jackalope (9.04) though the printer works fine from ubuntu 8.10, 8.04, Fedora 10 and MS windows xp and Vista.

The computer prints the file and after some time the computer asks me if the printer is connected. I can login to the printserver interface, so the connection is made. I make a connection via socket://192.168.2.10:9100 as all other linux distros accept.

The workaround that did the job in Hardy (8.04) doesn't work in Jaunty (9.04) (see my question then at
https://answers.launchpad.net/ubuntu/+question/33007

Does anyone have the same problem? Is there any solution I could try?

Thanks in advance.