thunderbird safe mode crashes

Bug #370511 reported by Ofloo
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: thunderbird

I open thunderbird in safe mode or regular, and it freezes and that's it. at that point not really done anything, .. if i'm fast and i change the screen or open a mail it might not freeze. I've tried gdb thunderbird but it doesn't reconnize the binary, .. I'm assuming it wasn't compiled with gdb support.

The system i'm running this on is ubuntu 9.04 jaunty, everything worked before i upgraded to jaunty, ..

apt-cache policy thunderbird
thunderbird:
  Geïnstalleerd: 2.0.0.21+nobinonly-0ubuntu1.9.04.1
  Kandidaat: 2.0.0.21+nobinonly-0ubuntu1.9.04.1
  Versietabel:
 *** 2.0.0.21+nobinonly-0ubuntu1.9.04.1 0
        500 http://be.archive.ubuntu.com jaunty/main Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
Architecture: i386
Dependencies:

DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: mozilla-thunderbird None [modified: /var/lib/dpkg/info/mozilla-thunderbird.list]
PackageArchitecture: all
ProcEnviron:
 LANG=nl_BE.UTF-8
 SHELL=/bin/bash
SourcePackage: thunderbird
Uname: Linux 2.6.28-11-generic i686
UnreportableReason: Dit is geen authentiek Ubuntu-pakket.

Revision history for this message
Steffen Banhardt (steffenbanhardt) wrote :

Thanks for filing this bug. Have yu tried to open a new profile in thunderbird? Start thunderbird from the command line

/usr/lib/thunderbird/thunderbird -P

and create a new profile an check if this freezes too.

If yes, try to reinstall thunderbird, and check if it happens again.

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Steffen Banhardt (steffenbanhardt) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in thunderbird (Ubuntu):
status: Incomplete → Invalid
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