Network Manager does not detect Cricket A600 Modem

[Jeff Hoogland]

Binary package hint: network-manager

I have a Cricket Wireless A600 Model 3g USB Modem which is not detected by the latest version of NW in Ubuntu 8.10 as of 05/01/09 as a broadband modem. I was hoping to plug the modem in and go, but alas it does not display it as a connection option.

Here is the lsusb output of the device:

Bus 002 Device 009: ID 1f28:0020

Let me know if more information is needed to resolve this issue.

~Jeff Hoogland

[Victor Vargas (kamus)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please open a terminal and execute: apport-collect 370503 ? It will attach the necessary information to this report. Also you can submit more information for it by looking to https://wiki.ubuntu.com/DebuggingNetworkManager , Thanks in advance.

[Joshua Powers (powers-joshua1)]

download and install package "usb-modeswitch" from synaptic, this will fix it.

[Joshua Powers (powers-joshua1)]

I should have added this, the problem is some usb 3G modems are designed to mount as a cd-rom drive in windows, some times mac, so it can install the need drivers and software automatically. After it installs the software sends a telnet command to the modem to tell it to switch to modem mode. The problem is this software isn't made for Linux and thus nothing is there to tell the modem to switch from cd-rom mode into modem mode, that is what usb-modeswitch does. I know right now it works on this specific model, but every modem that does this has a different command to switch so usb-modeswitch also has a data file to make it easy to update the commands.

[Launchpad Janitor (janitor)]

[Expired for network-manager (Ubuntu) because there has been no activity for 60 days.]