Can't add HP Printer P1006 plugin

Bug #370451 reported by jojo
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Incomplete
Undecided
Pascal De Vuyst

Bug Description

Printer configuration won't add plugin for HP Laserjet P1006. When adding a new printer it detects the P1006, states that a plugin is required. Then I clicked on the install plugin button. I typed in my password and everything there is fine, but it doesn't download and install the plugin. Tried several times -- same results.

I'm using Xubuntu XFCE 4.6 (based on Ubuntu 9.04).

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Which version of system-config-printer is installed?

Please execute the following command, as it will
automatically gather debugging information, in a terminal:

apport-collect 370451

This will help us to find and resolve the problem. Thanks!

Changed in ubuntu:
assignee: nobody → Pascal De Vuyst (pascal-devuyst)
status: New → Incomplete
Revision history for this message
jojo (nojunk4me) wrote : apport-collect data

Architecture: i386
DistroRelease: Ubuntu 9.04
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
Uname: Linux 2.6.28-11-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Sorry, the command should be the following to provide some useful information:
apport-collect -p cups 370451

Please run it again from a terminal.

Revision history for this message
jojo (nojunk4me) wrote : Re: [Bug 370451] Re: Can't add HP Printer P1006 plugin

Hi, Pascal.

Sorry, but at this point I've uninstalled Xubuntu and have installed Linux
Mint 7, which uses the same Ubuntu repositories. I had the same problem
there, but it was fixed about two weeks ago. Whether the fix came from Mint
or not, I don't know, but I assumed at the time that this was done upstream
by Ubuntu. You might want to write to the developers there and ask:

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On Fri, Jul 31, 2009 at 10:53 PM, Pascal De Vuyst
<email address hidden>wrote:

> Sorry, the command should be the following to provide some useful
> information:
> apport-collect -p cups 370451
>
> Please run it again from a terminal.
>
> --
> Can't add HP Printer P1006 plugin
> https://bugs.launchpad.net/bugs/370451
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: Incomplete
>
> Bug description:
> Printer configuration won't add plugin for HP Laserjet P1006. When adding
> a new printer it detects the P1006, states that a plugin is required. Then I
> clicked on the install plugin button. I typed in my password and everything
> there is fine, but it doesn't download and install the plugin. Tried several
> times -- same results.
>
> I'm using Xubuntu XFCE 4.6 (based on Ubuntu 9.04).
>

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