Failed to open device `hpaio:/usb/Officejet_6100_Series?serial=MY36OF751N2R`: Error during device I/O.
Bug #370437 reported by
bugatti
This bug affects 9 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xsane (Ubuntu) |
Invalid
|
Undecided
|
Unassigned | ||
Bug Description
Binary package hint: xsane
I connected a HP Officejet 6110 all-in-one multifunction printer, the system detected printer function without problem, however the XSane image and scanning program displayed error message "Failed to open device `hpaio:
ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: firefox-3.0 3.0.10+
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.28-11-generic i686
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I am having the same issue with my HP Officejet 6210 all-in-one multifunction printer. It can print, fax, and the HP device manager gets installed. The XSane image and scanning program displayed error message "Failed to open device `hpaio: /usb/Officejet_ 6200_Series? serial= CN497BE3HH0453` : Error during device I/O." The last time xsane worked was in 8.04. It did not work in 8.10 and now in 9.04. I updated HPLIP to 3.9.6b as well. When I hook this up to a Windows Vista computer, it scans fine.
The scan command in the HP Device Manager is "/usr/bic/xsane -V %SANE_URI%". Xsane 0.996. From syslog
Jul 18 14:58:35 Keystone xsane: io/hpmud/mlc.c 149: unexpected command: cmd=81, result=0 tReply: cmd=7f, result=4 Reply: cmd=7f, result=4 Reply: cmd=7f, result=4
Jul 18 14:58:35 Keystone xsane: io/hpmud/mlc.c 145: unexpected MLCError: cmd=7f, result=4
Jul 18 14:58:35 Keystone xsane: io/hpmud/musb.c 1632: invalid MlcCredit from peripheral, trying miser
Jul 18 14:58:35 Keystone xsane: io/hpmud/mlc.c 145: unexpected MLCError: cmd=7f, result=4
Jul 18 14:58:35 Keystone xsane: io/hpmud/mlc.c 760: invalid MlcCreditReques
Jul 18 14:58:35 Keystone xsane: io/hpmud/musb.c 1616: invalid MlcCreditRequest from peripheral
Jul 18 14:58:35 Keystone xsane: io/hpmud/mlc.c 145: unexpected MLCError: cmd=7f, result=4
Jul 18 14:58:35 Keystone xsane: io/hpmud/mlc.c 682: invalid MlcCloseChannel
Jul 18 14:58:35 Keystone xsane: io/hpmud/mlc.c 145: unexpected MLCError: cmd=7f, result=4
Jul 18 14:58:35 Keystone xsane: io/hpmud/mlc.c 682: invalid MlcCloseChannel
Jul 18 14:58:35 Keystone xsane: io/hpmud/mlc.c 145: unexpected MLCError: cmd=7f, result=4
Jul 18 14:58:35 Keystone xsane: io/hpmud/mlc.c 394: invalid MLCExitReply: cmd=7f, result=4