only internal speakers on acer aspire 4935

Bug #370264 reported by Teo
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned
Nominated for Jaunty by feichth

Bug Description

on my acer aspire 4935 the audio is working only from the internal speakers.
If I try to use the audio with the headphones but the audio continues to be heard by the internal speakers

Acer Aspire 4935 with Ubuntu 9.04

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/yelp
NonfreeKernelModules: nvidia
Package: yelp 2.25.1-0ubuntu5
ProcEnviron:
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux 2.6.28-11-generic i686

Revision history for this message
Teo (mobteo) wrote :
Revision history for this message
steff (stef.contadino) wrote :

Can be resolved by adding
options snd-hda-intel enable=1 index=0 model=auto
in /etc/modprobe.d/alsa-base.conf (ubuntu)

Revision history for this message
Teo (mobteo) wrote :

wonderful works now!

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thierrytrelluyer (next-shot) wrote :

didn't work for me !!??

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Dennis Schwertel (tmassassin) wrote :

didn't work for me as well:(

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Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → linux (Ubuntu)
tags: added: jaunty
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect -p alsa-base 370264

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

tags: added: audio
Revision history for this message
thierrytrelluyer (next-shot) wrote :

uhhh...Impossible to connect. terminal indicates:
 File "/usr/lib/python2.6/dist-packages/launchpadlib/_browser.py", line 212, in _request
    raise HTTPError(response, content)
launchpadlib.errors.HTTPError: HTTP Error 401: Unauthorized

Revision history for this message
Dennis Schwertel (tmassassin) wrote : apport-collect data

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bunny 2494 F.... pulseaudio
 /dev/snd/pcmC0D0p: bunny 2494 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdb300000 irq 31'
   Mixer name : 'Nvidia MCP78 HDMI'
   Components : 'HDA:10ec0888,10250167,00100202 HDA:14f12c06,10250167,00100000 HDA:10de0003,10de0101,00100000'
   Controls : 29
   Simple ctrls : 15
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=de_DE.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
Uname: Linux 2.6.31-19-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Dennis Schwertel (tmassassin) wrote : AlsaDevices.txt
Revision history for this message
Dennis Schwertel (tmassassin) wrote : AplayDevices.txt
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Dennis Schwertel (tmassassin) wrote : ArecordDevices.txt
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Dennis Schwertel (tmassassin) wrote : BootDmesg.txt
Revision history for this message
Dennis Schwertel (tmassassin) wrote : Card0.Amixer.values.txt
Revision history for this message
Dennis Schwertel (tmassassin) wrote : Card0.Codecs.codec.0.txt
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Dennis Schwertel (tmassassin) wrote : Card0.Codecs.codec.1.txt
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Dennis Schwertel (tmassassin) wrote : Card0.Codecs.codec.3.txt
Revision history for this message
Dennis Schwertel (tmassassin) wrote : CurrentDmesg.txt
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Dennis Schwertel (tmassassin) wrote : Dependencies.txt
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Dennis Schwertel (tmassassin) wrote : PciMultimedia.txt
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Dennis Schwertel (tmassassin) wrote : XsessionErrors.txt
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Teo,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-sound
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Dennis Schwertel (tmassassin) wrote :

Hi
i tested it with the 64bit mainline kernel 2.6.33-020633.
the internal speakers are working but still no luck with headphones.

tags: removed: needs-upstream-testing
Revision history for this message
Dennis Schwertel (tmassassin) wrote :

reinstalled lucid, works like a charm. dont know why.

Revision history for this message
Dennis Schwertel (tmassassin) wrote :

set to invalid. looks like its fixed in the current lucid version.

Changed in linux (Ubuntu):
status: Confirmed → Invalid
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