[Intel 82801EB/ER] No Sound on Fresh Intall of Ubuntu 8.10 drivers are loaded

[linuxbastard]

Description: Ubuntu 8.10
Release: 8.10

Dell Optiplex 170L
Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)

After clean install, no sound card was detected. Going into Sound Preferences, no device is listed for sound, all other settings on auto-detect.

command "aplay -l" output:
aplay: device_list:215: no soundcards found...

command "lspci -v" output:
00:00.0 Host bridge: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface (rev 02)
 Subsystem: Dell Device 0151
 Flags: bus master, fast devsel, latency 0
 Memory at e0000000 (32-bit, prefetchable) [size=256M]
 Capabilities: <access denied>
 Kernel driver in use: agpgart-intel
 Kernel modules: intel-agp

00:02.0 VGA compatible controller: Intel Corporation 82865G Integrated Graphics Controller (rev 02)
 Subsystem: Dell Device 0151
 Flags: bus master, fast devsel, latency 0, IRQ 16
 Memory at f0000000 (32-bit, prefetchable) [size=128M]
 Memory at feb80000 (32-bit, non-prefetchable) [size=512K]
 I/O ports at ed98 [size=8]
 Capabilities: <access denied>
 Kernel modules: intelfb

00:1d.0 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 (rev 02)
 Subsystem: Dell Device 0151
 Flags: bus master, medium devsel, latency 0, IRQ 16
 I/O ports at ff80 [size=32]
 Kernel driver in use: uhci_hcd
 Kernel modules: uhci-hcd

00:1d.1 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 (rev 02)
 Subsystem: Dell Device 0151
 Flags: bus master, medium devsel, latency 0, IRQ 19
 I/O ports at ff60 [size=32]
 Kernel driver in use: uhci_hcd
 Kernel modules: uhci-hcd

00:1d.2 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3 (rev 02)
 Subsystem: Dell Device 0151
 Flags: bus master, medium devsel, latency 0, IRQ 18
 I/O ports at ff40 [size=32]
 Kernel driver in use: uhci_hcd
 Kernel modules: uhci-hcd

00:1d.3 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 (rev 02)
 Subsystem: Dell Device 0151
 Flags: bus master, medium devsel, latency 0, IRQ 16
 I/O ports at ff20 [size=32]
 Kernel driver in use: uhci_hcd
 Kernel modules: uhci-hcd

00:1d.7 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller (rev 02) (prog-if 20)
 Subsystem: Dell Device 0151
 Flags: bus master, medium devsel, latency 0, IRQ 23
 Memory at ffa80800 (32-bit, non-prefetchable) [size=1K]
 Capabilities: <access denied>
 Kernel driver in use: ehci_hcd
 Kernel modules: ehci-hcd

00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev c2)
 Flags: bus master, fast devsel, latency 0
 Bus: primary=00, secondary=01, subordinate=01, sec-latency=32
 I/O behind bridge: 0000d000-0000dfff
 Memory behind bridge: fea00000-feafffff
 Kernel modules: shpchp

00:1f.0 ISA bridge: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge (rev 02)
 Flags: bus master, medium devsel, latency 0
 Kernel modules: intel-rng, iTCO_wdt

00:1f.1 IDE interface: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller (rev 02) (prog-if 8a [Master SecP PriP])
 Subsystem: Dell Device 0151
 Flags: bus master, medium devsel, latency 0, IRQ 18
 I/O ports at 01f0 [size=8]
 I/O ports at 03f4 [size=1]
 I/O ports at 0170 [size=8]
 I/O ports at 0374 [size=1]
 I/O ports at ffa0 [size=16]
 Memory at feb7fc00 (32-bit, non-prefetchable) [size=1K]
 Kernel driver in use: ata_piix
 Kernel modules: ata_piix

00:1f.2 IDE interface: Intel Corporation 82801EB (ICH5) SATA Controller (rev 02) (prog-if 8f [Master SecP SecO PriP PriO])
 Subsystem: Dell Device 0151
 Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 18
 I/O ports at fe00 [size=8]
 I/O ports at fe10 [size=4]
 I/O ports at fe20 [size=8]
 I/O ports at fe30 [size=4]
 I/O ports at fea0 [size=16]
 Kernel driver in use: ata_piix
 Kernel modules: ata_piix

00:1f.3 SMBus: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller (rev 02)
 Subsystem: Dell Device 0151
 Flags: medium devsel, IRQ 3
 I/O ports at eda0 [size=32]
 Kernel modules: i2c-i801

00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)
 Subsystem: Dell Device 0151
 Flags: medium devsel, IRQ 17
 I/O ports at ee00 [size=256]
 I/O ports at edc0 [size=64]
 Memory at feb7fa00 (32-bit, non-prefetchable) [size=512]
 Memory at feb7f900 (32-bit, non-prefetchable) [size=256]
 Capabilities: <access denied>
 Kernel modules: snd-intel8x0

01:0c.0 Ethernet controller: Intel Corporation 82540EM Gigabit Ethernet Controller (rev 02)
 Subsystem: Dell Device 0151
 Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 18
 Memory at feae0000 (32-bit, non-prefetchable) [size=128K]
 I/O ports at df40 [size=64]
 Capabilities: <access denied>
 Kernel driver in use: e1000
 Kernel modules: e1000

command "lsmod" output:

Module Size Used by
ipv6 263972 14
af_packet 25728 2
i915 38656 2
drm 86056 3 i915
binfmt_misc 16904 1
rfcomm 44560 0
bridge 56980 0
stp 10628 1 bridge
bnep 20480 2
sco 18308 2
l2cap 30464 6 rfcomm,bnep
bluetooth 61924 6 rfcomm,bnep,sco,l2cap
ppdev 15748 0
speedstep_lib 12676 0
cpufreq_conservative 14600 0
cpufreq_userspace 11396 0
cpufreq_powersave 9856 0
cpufreq_stats 13188 0
cpufreq_ondemand 14988 0
freq_table 12672 2 cpufreq_stats,cpufreq_ondemand
wmi 14504 0
container 11520 0
video 25232 0
output 11008 1 video
sbs 19464 0
sbshc 13440 1 sbs
pci_slot 12680 0
battery 18436 0
iptable_filter 10752 0
ip_tables 19600 1 iptable_filter
x_tables 22916 1 ip_tables
ac 12292 0
lp 17156 0
snd_intel8x0 37532 0
snd_ac97_codec 111652 1 snd_intel8x0
ac97_bus 9856 1 snd_ac97_codec
snd_pcm_oss 46848 0
snd_mixer_oss 22784 1 snd_pcm_oss
dcdbas 15008 0
snd_pcm 83204 3 snd_intel8x0,snd_ac97_codec,snd_pcm_oss
evdev 17696 6
snd_seq_dummy 10884 0
snd_seq_oss 38528 0
snd_seq_midi 14336 0
snd_rawmidi 29824 1 snd_seq_midi
parport_pc 39332 1
parport 42604 3 ppdev,lp,parport_pc
snd_seq_midi_event 15232 2 snd_seq_oss,snd_seq_midi
snd_seq 57776 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 29960 2 snd_pcm,snd_seq
snd_seq_device 15116 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 63268 10 snd_intel8x0,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
button 14224 0
soundcore 15328 1 snd
snd_page_alloc 16136 2 snd_intel8x0,snd_pcm
iTCO_wdt 18596 0
iTCO_vendor_support 11652 1 iTCO_wdt
shpchp 38036 0
pci_hotplug 34976 1 shpchp
pcspkr 10624 0
intel_agp 33724 1
agpgart 42184 3 drm,intel_agp
ext3 133256 1
jbd 55828 1 ext3
mbcache 16004 1 ext3
sr_mod 22212 0
cdrom 43168 1 sr_mod
sd_mod 42392 3
crc_t10dif 9984 1 sd_mod
sg 39732 0
pata_acpi 12160 0
usbhid 35840 0
hid 50560 1 usbhid
ata_piix 24708 2
ata_generic 12932 0
e1000 132292 0
libata 178208 3 pata_acpi,ata_piix,ata_generic
scsi_mod 155212 4 sr_mod,sd_mod,sg,libata
dock 16656 1 libata
uhci_hcd 30864 0
ehci_hcd 43788 0
usbcore 149488 4 usbhid,uhci_hcd,ehci_hcd
thermal 23708 0
processor 42156 1 thermal
fan 12548 0
fbcon 47648 0
tileblit 10880 1 fbcon
font 16512 1 fbcon
bitblit 13824 1 fbcon
softcursor 9984 1 bitblit
fuse 60828 3

**NOTE** snd-intel8x0 the ALSA driver for the sound card is loaded.

Followed Comprehensive Sound Problem Solutions Guide v0.5e found at "http://ubuntuforums.org/showthread.php?t=205449" up to "Getting the ALSA drivers from a *fresh* kernel
" and compiling ALSA drivers from source. No change, so did a clean install and that is where I am now.

** ALSA-INFO.SH URL***
http://www.alsa-project.org/db/?f=4c6ab75fc54e6493cd55757796721e05e66042d1

ALSA-INFO.SH pastebin:
http://pastebin.ca/1412828

[Scott Howard (showard314)]

Hi, thanks for your report and for helping make Ubuntu better! I'm assigning this to the ubuntu-audio team and associating with linux.

Here are some other resources to help us:

Automatic Sound Information Collection

This is the preferred method for gathering the appropriate sound information from your system. It's helps ensure that you gather the sound information correctly and completely. The following script gathers all required information in one go http://alsa-project.org/alsa-info.sh . By default, the script uploads the information to alsa-project.org . This information can be used by ALSA developers to improve current support for some cards. If you do not wish your information to be uploaded, please use the --no-upload argument when running the script. The script was written to aid the alsa developers, and also to help the people in #alsa to sort out sound issues. Please download and run the script as follows:

   1. run the command: "bash alsa-info.sh"
   2. The script will generate a URL. Please add this URL to your bug report.
   3. If for some reason the script does not generate a URL, please use the --pastebin option (our original upload method)
   4. The alsa-info.sh script can either be run as 'bash alsa-info.sh' _or_ made executable and run as './alsa-info.sh'.

And see:
https://wiki.ubuntu.com/DebuggingSoundProblems

[Scott Howard (showard314)]

Thanks for following up, marking to confirmed.

[Christian González (droetker)]

Still a (huge) problem on Jaunty.

[CybrMike (slatem)]

Also confirmed for me on Jaunty. Here is my alsa URL:

http://www.alsa-project.org/db/?f=752487ab66b526fd014c05eb600ff0afeba314ef

[Daniel T Chen (crimsun)]

@CybrMike
Can you reproduce it in 9.10? It is increasingly difficult to backport
fixes to older kernels.

[m0nstersnatch (gutza37)]

same for me, though quite strange behaviour: on 9.04 sound worked just fine until Amarok crashed and since then i have no sound..
here the output from 9.04 w/o sound:
http://www.alsa-project.org/db/?f=54f1e63412030f07118f12ed6f364a3f94bc5047

using the liveCD from 9.10 i have sound again:
http://www.alsa-project.org/db/?f=a5f966ba7ca83c6998578f11c1ad0d40dad85858

$ uname -r
2.6.28-17-generic

$ lspci | grep Audio
00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: ICH5 [Intel ICH5], device 0: Intel ICH [Intel ICH5]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: ICH5 [Intel ICH5], device 4: Intel ICH - IEC958 [Intel ICH5 - IEC958]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Any advice?
Thanks

[mike (cilinbilly)]

also check mine please.
http://www.alsa-project.org/db/?f=bc4f253483daa44703df395b093ec5637dff7e55

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.