evolution will not open links in email

Bug #367661 reported by towerhill
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

Upgraded from intrepid to jaunty.

Since then clicking on links in evolution fails with error :

"Could not open link, Operation not supported".

I have reinstalled gvfs with no joy.

lsb_release -rd

Description: Ubuntu 9.04
Release: 9.04

apt-cache policy evolution

evolution:
  Installed: 2.26.1-0ubuntu1
  Candidate: 2.26.1-0ubuntu1
  Version table:
 *** 2.26.1-0ubuntu1 0
        500 http://gb.archive.ubuntu.com jaunty/main Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/evolution
Package: evolution 2.26.1-0ubuntu1
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.28-11-generic i686

Revision history for this message
towerhill (amottershead) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?
 * Do you have a default email client configured in GNOME?

 This will help us to find and resolve the problem.

Changed in evolution (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
towerhill (amottershead) wrote : Re: [Bug 367661] Re: evolution will not open links in email

On Mon, 2009-04-27 at 08:37 +0000, Sebastien Bacher wrote:

> * Is this reproducible?

Don't know - this is my main work machine so can't roll back and play.

> * If so, what specific steps should we take to recreate this bug?

This happened the 1st time I used evolution after installing 9.04

> * Do you have a default email client configured in GNOME?

Yes - evolution and firefox is default web browser.

cheers

Revision history for this message
Sebastien Bacher (seb128) wrote :

could you add a screenshot showing the issue?

Revision history for this message
towerhill (amottershead) wrote :

On Mon, 2009-04-27 at 10:35 +0000, Sebastien Bacher wrote:
> could you add a screenshot showing the issue?

As requested - I'd just clicked on the link to this post.

Revision history for this message
Sebastien Bacher (seb128) wrote :

do you get the issue on http urls too?

Revision history for this message
towerhill (amottershead) wrote :

On Mon, 2009-04-27 at 11:30 +0000, Sebastien Bacher wrote:
> do you get the issue on http urls too?

Yes any URL:

 - http://
 - ftp://
 - mailto://
 - gopher:// (only joking - not tried this for a while)

Also just noticed that cant connect to "Computer" and "Network" in the
"places menu. Could this be related.

cheers

AM

Revision history for this message
Sebastien Bacher (seb128) wrote :

it seems your gvfs installation is screwed, could you run those commands:

- dpkg -l | grep gvfs
- ldd /usr/lib/gvfsd
- ldd /usr/lib/libgvfscommon.so.0.0.0

and copy those to the bug?

Revision history for this message
towerhill (amottershead) wrote :

As requested...

$ dpkg -l | grep gvfs

ii gvfs 1.2.2-0ubuntu1 userspace virtual filesystem - server
ii gvfs-backends 1.2.2-0ubuntu1 userspace virtual filesystem - backends
ii gvfs-bin 1.2.2-0ubuntu1 userspace virtual filesystem - binaries
ii gvfs-fuse 1.2.2-0ubuntu1 userspace virtual filesystem - fuse server
ii libgvfscommon0 1.2.2-0ubuntu1 userspace virtual filesystem - library

$ ldd /usr/lib/gvfsd
ldd: /usr/lib/gvfsd: No such file or directory

$ ldd /usr/lib/libgvfscommon.so.0.0.0
 linux-gate.so.1 => (0xb7f04000)
 libdbus-1.so.3 => /lib/libdbus-1.so.3 (0xb7e9f000)
 libgio-2.0.so.0 => /usr/local/lib/libgio-2.0.so.0 (0xb7e3b000)
 libgobject-2.0.so.0 => /usr/local/lib/libgobject-2.0.so.0 (0xb7dff000)
 libglib-2.0.so.0 => /usr/local/lib/libglib-2.0.so.0 (0xb7d2e000)
 libpthread.so.0 => /lib/tls/i686/cmov/libpthread.so.0 (0xb7d15000)
 libc.so.6 => /lib/tls/i686/cmov/libc.so.6 (0xb7bb2000)
 libgmodule-2.0.so.0 => /usr/local/lib/libgmodule-2.0.so.0 (0xb7bae000)
 /lib/ld-linux.so.2 (0xb7f05000)
 libdl.so.2 => /lib/tls/i686/cmov/libdl.so.2 (0xb7ba9000)

Revision history for this message
Sebastien Bacher (seb128) wrote :

the second command was meant to be "ldd /usr/lib/gvfs/gvfsd"

Revision history for this message
Sebastien Bacher (seb128) wrote :

" libgio-2.0.so.0 => /usr/local/lib/libgio-2.0.so.0 (0xb7e3b000)"

you have non ubuntu versions installed which take over the ubuntu library that's your issue and not an ubuntu bug

Changed in evolution (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Dragisa Krsmanovic (dragishak) wrote :

Same thing here. After upgrade from 8.10 to 9.04 links in Evolution don't work.

Revision history for this message
newuser (16b) wrote :

same problem. Upgraded 8.10 to 9.04.

dpkg -l | grep gvfs

ii gvfs 1.2.2-0ubuntu1 userspace virtual filesystem - server
ii gvfs-backends 1.2.2-0ubuntu1 userspace virtual filesystem - backends
ii gvfs-bin 1.2.2-0ubuntu1 userspace virtual filesystem - binaries
ii gvfs-fuse 1.2.2-0ubuntu1 userspace virtual filesystem - fuse server
ii libgvfscommon0 1.2.2-0ubuntu1 userspace virtual filesystem - library

ldd /usr/lib/gvfsd

linux-gate.so.1 => (0xb7fe8000)
 libgvfscommon.so.0 => /usr/lib/libgvfscommon.so.0 (0xb7fbb000)
 libgthread-2.0.so.0 => /usr/local/lib/libgthread-2.0.so.0 (0xb7fb5000)
 libgio-2.0.so.0 => /usr/local/lib/libgio-2.0.so.0 (0xb7f49000)
 libgobject-2.0.so.0 => /usr/local/lib/libgobject-2.0.so.0 (0xb7f0d000)
 libdbus-1.so.3 => /lib/libdbus-1.so.3 (0xb7ed5000)
 libglib-2.0.so.0 => /usr/local/lib/libglib-2.0.so.0 (0xb7dfd000)
 libpthread.so.0 => /lib/tls/i686/cmov/libpthread.so.0 (0xb7de4000)
 libc.so.6 => /lib/tls/i686/cmov/libc.so.6 (0xb7c80000)
 librt.so.1 => /lib/tls/i686/cmov/librt.so.1 (0xb7c77000)
 libgmodule-2.0.so.0 => /usr/local/lib/libgmodule-2.0.so.0 (0xb7c73000)
 libdl.so.2 => /lib/tls/i686/cmov/libdl.so.2 (0xb7c6f000)
 libselinux.so.1 => /lib/libselinux.so.1 (0xb7c55000)
 /lib/ld-linux.so.2 (0xb7fe9000)

ldd /usr/lib/libgvfscommon.so.0.0.0

linux-gate.so.1 => (0xb7f7c000)
 libdbus-1.so.3 => /lib/libdbus-1.so.3 (0xb7f17000)
 libgio-2.0.so.0 => /usr/local/lib/libgio-2.0.so.0 (0xb7eac000)
 libgobject-2.0.so.0 => /usr/local/lib/libgobject-2.0.so.0 (0xb7e6f000)
 libglib-2.0.so.0 => /usr/local/lib/libglib-2.0.so.0 (0xb7d97000)
 libpthread.so.0 => /lib/tls/i686/cmov/libpthread.so.0 (0xb7d7e000)
 libc.so.6 => /lib/tls/i686/cmov/libc.so.6 (0xb7c1b000)
 libgmodule-2.0.so.0 => /usr/local/lib/libgmodule-2.0.so.0 (0xb7c17000)
 libdl.so.2 => /lib/tls/i686/cmov/libdl.so.2 (0xb7c12000)
 libselinux.so.1 => /lib/libselinux.so.1 (0xb7bf8000)
 /lib/ld-linux.so.2 (0xb7f7d000)

Some idea?

Revision history for this message
Sebastien Bacher (seb128) wrote :

" libgobject-2.0.so.0 => /usr/local/lib/libgobject-2.0.so.0 (0xb7f0d000)"

don't install random library using make install on a distribution if you don't want to have it broken? you can clean those installs you did and which are causing the bug

Revision history for this message
newuser (16b) wrote :

@Sebastien: sorry, but I don't understand: why I haven't to install glib? I followed the standard install procedure:
./configure
make
sudo make install

It's like to upgrade (althought I did it to solve a problem with amsn (farsight) ). If this install created problems I think this is an ubuntu bug :)

Revision history for this message
Sebastien Bacher (seb128) wrote :

> but I don't understand: why I haven't to install glib?

you do what you want you are free to break your system but don't open bugs against ubuntu then, there is a glib coming with ubuntu and some software need a version recent enough to work, your make install is taking over the ubuntu version but is older and create the issue

Revision history for this message
newuser (16b) wrote :

@Sebastien: I uninstalled my glib and now it works!
:)

Revision history for this message
TDJACR (thedjatclubrock) wrote :

I too have the same problem on a machine running Jaunty. I have not compiled any custom software, just used apt.

When I try to open some sites, it fails if the email consists of radio button links. When I try to open a standard link, it succeeds.

Changed in evolution (Ubuntu):
status: Invalid → Confirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

don't reopen closed bugs, open a new one rather

Changed in evolution (Ubuntu):
status: Confirmed → Invalid
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