openoffice slide show doesn't work with dual screen

Bug #364786 reported by gpothier
6
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Hardware: Dell Latitude D810, ATI Radeon Mobility X600, using open-source driver.
Monitors are configured with xrandr, internal monitor (1920x1200) on the right of external monitor (1680x1050).

With ooimpress, when I attempt to start the slideshow, only two scrollbars appear on the monitor on which the slideshow is supposed to appear; whatever was displayed on the screen prior to starting the slideshow remains displayed, but cannot be interacted with (ie., there is a window with no content except the scrollbars displayed on top of the whole monitor, and it fails to paint anything so whatever was drawn on the screen remains there). The content of the slides do not appear, and I cannot exit the "slide show" by pressing Escape or Alt+F4, I have to use xkill to get rid of it.

When only one monitor is configured, the slide show works without problems.

Revision history for this message
Andreas Moog (ampelbein) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in openoffice.org.

affects: ubuntu → openoffice.org (Ubuntu)
Revision history for this message
Chris Cheney (ccheney) wrote :

Which version of Ubuntu and openoffice.org are you using?

Changed in openoffice.org (Ubuntu):
status: New → Incomplete
Revision history for this message
gpothier (gpothier) wrote :

Oops... this is on Jaunty, openoffice.org-impress 1:3.0.1-9ubuntu3

Chris Cheney (ccheney)
Changed in openoffice.org (Ubuntu):
status: Incomplete → New
Chris Cheney (ccheney)
Changed in openoffice.org (Ubuntu):
status: New → Confirmed
Revision history for this message
James Hogan (amalon) wrote :

I am also experiencing this exact same problem, but on fedora 11 (open office 3.1.0-11.3.fc11)

is anything being done about it? I can't find any other references to the problem online.

Revision history for this message
Chris Cheney (ccheney) wrote :

Can you please try reproducing this problem with the official openoffice.org at http://openoffice.org/ then if you see it in that version as well report this bug upstream at http://www.openoffice.org/issues/query.cgi as the problem is hard for me to reproduce it would be better if you worked with the OpenOffice.org developers directly on this problem. After reporting the problem in their bugtracker please attach the bug number to this bug report. If you see that it is not an upstream problem then let me know that too. Thanks!

Changed in openoffice.org (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
gpothier (gpothier) wrote :

Hi, it seems the problem is caused by the openoffice.org-gtk package. Uninstalling it solves the problem, installing it again brings the problem back. I also tried with the upstream version, and the problem does not occur (and there is no gnome integration).

Chris Cheney (ccheney)
Changed in openoffice.org (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
James Hogan (amalon) wrote :

Somebody at https://bugzilla.redhat.com/show_bug.cgi?id=506984 suggested the following workaround that works for me, and which i expect has the same effect as removing openoffice.org-gtk.
start impress from a terminal like this:
SAL_USE_VCLPLUGIN=gen ooimpress

Revision history for this message
Chris Cheney (ccheney) wrote :

Do you still have this issue with Ubuntu 9.04 with the new version in the ppa at https://launchpad.net/~openoffice-pkgs/+archive/ppa or Ubuntu Karmic?

Changed in openoffice.org (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
gpothier (gpothier) wrote :

Hi, I'm not sure my testing is really relevant because I'm using Kubuntu (Karmic), which doesn't include the problematic openoffice.org-gtk. Anyway, here is what I did: removed openoffice.org-kde, installed openoffice.org-gtk, then launched OpenOffice and start slideshow. It worked. But please note that I'm not sure gtk integration was really enabled because the open/save dialog was the "native" openoffice dialog (neither gtk nor kde).

Revision history for this message
Helge Willum Thingvad (helgesdk) wrote :

I just tested with the newest Jaunty (3.0.1-9ubuntu3.1) and Karmic (3.1.1-2ubuntu4) packages and get the exact same error in both.
Whenever OpenOffice runs in gtk rendering mode, slide show will not work in a dual monitor environment.
The only workaround I can find is using the generic X11 renderer (SAL_USE_VCLPLUGIN=gen), but this looks horrible.
I can get it to look a little better by disabling native widget rendering (SAL_NO_NWF=1). This will make OOo look the same regardless of using gtk or gen VCL plugin (the native rendering is disabled) but slide show will still fail in gtk mode.

List of environment variables: http://wiki.services.openoffice.org/wiki/Environment_Variables

Chris Cheney (ccheney)
Changed in openoffice.org (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Chris Cheney (ccheney) wrote :

Do you still have this problem on Ubuntu 10.04 LTS (Lucid)? I can't reproduce it locally on the current version of Ubuntu.

Changed in openoffice.org (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
gpothier (gpothier) wrote :

Works for me now on Lucid

Chris Cheney (ccheney)
Changed in openoffice.org (Ubuntu):
status: Incomplete → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.