Small USB mouse [09da:0006] is recognized but only works with PS2 adapter, error -32

[Fabián Rodríguez]

I have a small mouse that seems to be recognized in Ubuntu but only works if I use a PS2 adapter (using Jaunty, but same happened since Hardy).

The USB ID is 09da:0006, here's the errors I get in dmesg:

[41060.468036] usb 5-1: new low speed USB device using ohci_hcd and address 3
[41060.696850] usb 5-1: configuration #1 chosen from 1 choice
[41060.698423] usb 5-1: can't set config #1, error -32

I'll attach more info when I have the mouse again (at home now), using:
"apport-collect -p linux <bug#>" (tx. to Ampelbein in #ubuntu-bugs for the suggestion)
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: magicfab 1833 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0x80020000 irq 17'
   Mixer name : 'Realtek ALC861-VD'
   Components : 'HDA:10ec0862,103c30bf,00100001 HDA:10573055,103c30bf,00100700'
   Controls : 23
   Simple ctrls : 13
DistroRelease: Ubuntu 10.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=ad573cff-47ac-4e3d-94c4-339b05488b8e
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate amd64 (20100419.1)
MachineType: Hewlett-Packard HP Pavilion tx1000 Notebook PC
NonfreeKernelModules: wl nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-21-generic root=/dev/mapper/hostname-root ro vga=792 splash quiet splash
ProcEnviron:
 LANG=en_CA.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: lucid needs-upstream-testing
Uname: Linux 2.6.32-21-generic x86_64
UserGroups: adm admin cdrom dialout libvirtd lpadmin plugdev sambashare
dmi.bios.date: 04/18/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.20
dmi.board.name: 30BF
dmi.board.vendor: Quanta
dmi.board.version: 69.2E
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.20:bd04/18/2008:svnHewlett-Packard:pnHPPaviliontx1000NotebookPC:pvrRev1:rvnQuanta:rn30BF:rvr69.2E:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion tx1000 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1328 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfea38000 irq 42'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,14627437,00100001'
   Controls : 32
   Simple ctrls : 19
DistroRelease: Ubuntu 10.10
HibernationDevice: RESUME=UUID=0914c820-c5a1-4fe0-b4df-e22e37222852
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100812)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 pan0 no wireless extensions.
MachineType: MICRO-STAR INTERNATIONAL CO., LTD MSI-7437
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-14-generic root=UUID=6ded6c08-b4e3-40df-9547-48d81759415f ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-14.20-generic 2.6.35
Regression: No
RelatedPackageVersions: linux-firmware 1.37
Reproducible: Yes
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: maverick needs-upstream-testing
Uname: Linux 2.6.35-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 02/04/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080015
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MSI-7437
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: 100
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd02/04/2009:svnMICRO-STARINTERNATIONALCO.,LTD:pnMSI-7437:pvrToBeFilledByO.E.M.:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMSI-7437:rvr100:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: MSI-7437
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO., LTD

[Fabián Rodríguez (magicfab)]

Architecture: i386
Dependencies:

DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: linux None [modified: /var/lib/dpkg/info/linux.list]
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
Uname: Linux 2.6.28-11-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Fabián Rodríguez (magicfab)]

Apport-collect didn't provide much more information than the previous comment shows.

Let me know what else can help.

[Leann Ogasawara (leannogasawara)]

Hi Fabian,

Could you instead try running:

apport-collect -p linux-image-`uname -r` 364651

[Fabián Rodríguez (magicfab)]

Architecture: i386
DistroRelease: Ubuntu 9.04
HibernationDevice: RESUME=UUID=1bc94c6a-eb8e-41c7-9cfb-e65e73fc982c
MachineType: Dell Computer Corporation Precision WorkStation 360
NonfreeKernelModules: nvidia
Package: linux-image-2.6.28-15-generic 2.6.28-15.49
PackageArchitecture: i386
ProcCmdLine: root=/dev/mapper/bianca-root ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-15.49-generic
Uname: Linux 2.6.28-15-generic i686
UserGroups: adm admin audio cdrom dialout dip fax fuse lpadmin netdev plugdev sambashare vboxusers video

[Fabián Rodríguez (magicfab)]

Apport-collect failed with:
Error connecting to Launchpad: HTTP Error 500: Internal Server Error
You have to allow "Change anything" privileges.

[Fabián Rodríguez (magicfab)]

Architecture: i386
DistroRelease: Ubuntu 9.04
HibernationDevice: RESUME=UUID=1bc94c6a-eb8e-41c7-9cfb-e65e73fc982c
MachineType: Dell Computer Corporation Precision WorkStation 360
NonfreeKernelModules: nvidia
Package: linux-image-2.6.28-15-generic 2.6.28-15.49
PackageArchitecture: i386
ProcCmdLine: root=/dev/mapper/bianca-root ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-15.49-generic
Uname: Linux 2.6.28-15-generic i686
UserGroups: adm admin audio cdrom dialout dip fax fuse lpadmin netdev plugdev sambashare vboxusers video

[Fabián Rodríguez (magicfab)]

Somehow Karmic did open Firefox and allowed me to setup change permissions, however apport-collect indicated "no additional information added".

[Fabián Rodríguez (magicfab)]

BTW I could observe the same error and behavior in Karmic (alpha 6).

[Fabián Rodríguez (magicfab)]

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[Fabián Rodríguez (magicfab)]

I've tested the device again in Lucid beta 2 and got the same behavior.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Fabián Rodríguez (magicfab)]

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[Fabián Rodríguez (magicfab)]

I've tested this again in today's Maverick release and it's still not working.

[Jeremy Foshee (jeremyfoshee)]

Fabián,
   Once the latest alpha drops, would you mind letting me know the results of some testing on that for this issue?

Thanks!

~JFo

[penalvch (penalvch)]

Fabián Rodríguez, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Fabián Rodríguez (magicfab)]

I don't use Ubuntu anymore, and this mouse works fine in Debian.

This was ignored for so long I forgot about it.