package linux-image-2.6.28-11-generic 2.6.28-11.42 failed to install/upgrade: subprocess post-installation script returned error exit status 3

[Michael Rooney]

This occurred while performing an upgrade and choosing the "perform a 3-way merge" option. It popped up a few times (presumably due to failures although none were presented) and finally I chose to use the package maintainer's version, having backed up the original menu.lst before the first attempted merge.

ProblemType: Package
Architecture: i386
DistroRelease: Ubuntu 9.04
ErrorMessage: subprocess post-installation script returned error exit status 3
HibernationDevice: RESUME=UUID=b7fcc26a-367a-4513-a3fc-a1c5a2d5be24
MachineType: Dell Inc. XPS M1330
NonfreeKernelModules: nvidia
Package: linux-image-2.6.28-11-generic 2.6.28-11.42
ProcCmdLine: root=UUID=015d0a09-e660-420d-871c-1b16ec617737 ro quiet splash
ProcVersionSignature: Ubuntu 2.6.28-11.41-generic
SourcePackage: linux
Title: package linux-image-2.6.28-11-generic 2.6.28-11.42 failed to install/upgrade: subprocess post-installation script returned error exit status 3

[Leann Ogasawara (leannogasawara)]

Hi Michael,

This looks to be a duplicate of bug 269539 so I am marking it as such. Please continue to track this issue at that report. Thanks.

From your DpkgTerminalLog:

"Merging changes into the new version

 Conflicts found! Please edit `/var/run/grub/menu.lst' and sort them out manually.

 The file `/var/run/grub/menu.lst.ucf-new' has a record of the failed merge of the configuration file.

User postinst hook script [/sbin/update-grub] exited with value 3

dpkg: error processing linux-image-2.6.28-11-generic (--configure):

 subprocess post-installation script returned error exit status 3
"