Evolution refuses to print in grayscale

Bug #36414 reported by ShamrockUK
8
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Invalid
Medium
Ubuntu Desktop Bugs

Bug Description

Evolution appears to not acknowledge system printer settings on a stock Ubuntu Breezy install.

It always prints out emails with blue email addresses and with a thin colour border around the whole page - this slows down printing as well as using a large amount of a single colour over a period of time.

I've selected grayscale in the printer properties yet this doesn't seem to have stopped it. OpenOffice (and all other apps) print colours in grayscale without complaining, but Evolution persists and I can't find any internal printer settings in the programme itself.

My printer is a HP Deskject 840C and the exact colour settings under the 'advanced' tab of printer properties are:

300dpi, draft, greyscale, black + colour cartridge

'Printout mode' under this is listed as "draft greyscale".

Cheers guys :)

Revision history for this message
ShamrockUK (uplift) wrote :

Original thread here by the way with one confirmation.
http://www.ubuntuforums.org/showthread.php?p=857189

Revision history for this message
Joel Parker (jjkp) wrote :

Confirmed here, too. Stock Breezy install (with official backports repo, but I don't think Evolution is affected by that).

HP Deskjet 952C with "Draft Greyscale".

sam tygier (samtygier)
Changed in evolution:
status: Unconfirmed → Confirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks for your bug. Could you make a screenshot of the app dialog you use to change that setting?

Changed in evolution:
assignee: nobody → desktop-bugs
Revision history for this message
ShamrockUK (uplift) wrote :

Thanks for the response Sebastien. Thanks to my main computer breaking this weekend and something going seriously wrong with gnome in my dapper testing system I don't actually have access to a gnome install at the mo.

I'll see if I can talk my parents through taking a screenshot or two in the next couple of days!

Revision history for this message
ShamrockUK (uplift) wrote : Screenshot of printer dialogue

Here's the printer settings as per the gnome CUPS manager.

Sorry, I'm sure I set something some internal Evolution print settings as well but Dad couldn't find it over the phone. If you need that as well, I'll have a look next weekend when I'm visiting for Easter.

Cheers :)

Revision history for this message
Sebastien Bacher (seb128) wrote :

probably another instance of bug #34112, marking as duplicate, feel free to reopen if you disagree

Changed in evolution:
status: Confirmed → Rejected
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