[Dell Inc. Dimension 4700] suspend/resume failure

[Ramon Casha]

hdd light flashing on/off in regular pattern; screen dead (monitor reports no signal)

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
CurrentDmesg:
 [ 50.295388] eth0: link up, 100Mbps, full-duplex, lpa 0x45E1
 [ 60.568008] eth0: no IPv6 routers present
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InterpreterPath: /usr/bin/python2.6
MachineType: Dell Inc. Dimension 4700
Package: linux-image-2.6.28-11-generic 2.6.28-11.40
ProcAttrCurrent: unconfined
ProcCmdLine: root=/dev/mapper/lv-ubuntu--root ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.28-11.40-generic
SourcePackage: linux
Tags: resume suspend
Title: [Dell Inc. Dimension 4700] suspend/resume failure
UserGroups:

[Andres Mujica (andres.mujica)]

Hi Ramon Casha

 Thanks for your report, as you reported this bug a while ago we need your help with this tests, so we can work on this issue.

1. Can you confirm this issue exists with the most recent Karmic Koala 9.10 Alpha release? ISO CD images are available at http://cdimage.ubuntu.com/releases/karmic/

2. If the issue remains with Karmic, it would be great to then also test the latest upstream mainline kernel available. This will allow additional upstream developers to examine it. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds

3. Finally, if you can take a look at https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume and provide answers to the questions mentioned under the "Information Gathering" section that would be great.

Thank you so much, and sorry for the late reply.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Ramon Casha (rcasha)]

This issue is still present in Ubuntu 9.10. After a suspend to RAM, it will not start up again. The screen remains off, and the hard disk light flashes rapidly and regularly. It never reaches a login prompt but the keyboard works (pressing Caps Lock lights up the corresponding light).

[Jeremy Foshee (jeremyfoshee)]

Ramon,
     Would you be willing to test against the latest lucid daily? There have been some changes since karmic.

Thanks!

~JFo

[Ramon Casha (rcasha)]

I tried the text-mode suspend with no_console_suspend. No messages were shown; resume failed as before.

I also tried the pm_trace, but I could not find any further information. There was only one "hash matches" line:
[ 1.476205] acpi PNP0000:00: hash matches

How stable is Lucid? I usually don't upgrade before a RC. Can this be tested off a LiveCD?

[Jeremy Foshee (jeremyfoshee)]

Ramon,
     Yes, there are liveCD daily builds now, they are located at: http://cdimage.ubuntu.com/daily-live/current/.
Thanks for being willing to test this out a bit more.

Thanks!

~JFo

[Ramon Casha (rcasha)]

I tried it with the daily build livecd, but the result was the same.

[Ramon Casha (rcasha)]

This bug still exists.

[Jeremy Foshee (jeremyfoshee)]

Ramon,
   Due to changes in the team policies concerning bugs, I'd like to get you to open a new bug on this issue so that we can work with you to further define it. I'm going to close this issue due to a lack of input from the original reporter.

Thanks!

~JFo

[Jeremy Foshee (jeremyfoshee)]

Ramon, disregard the above. I have been looking at too many bugs today.

Can you give me some feedback on tests on the latest development release?

Thanks!

~JFo

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.