In Jaunty 9.04 after update on Apr 15 empathy disconnects immediatly after connecting

[Anurag]

Binary package hint: empathy

Hi

On Apr 15 2009 in Jaunty (Ubuntu 9.04) following packages were upgraded:

empathy (2.26.0.1-0ubuntu1) to 2.26.1-1ubuntu1
libempathy-common (2.26.0.1-0ubuntu1) to 2.26.1-1ubuntu1
libempathy-gtk-common (2.26.0.1-0ubuntu1) to 2.26.1-1ubuntu1
libempathy-gtk19 (2.26.0.1-0ubuntu1) to 2.26.1-1ubuntu1
libempathy23 (2.26.0.1-0ubuntu1) to 2.26.1-1ubuntu1

and later same day more packages were upgraded; given below:

Upgraded the following packages:
libmissioncontrol-client0 (4.67-1) to 4.67-1ubuntu1
libmissioncontrol-server1 (4.67-1) to 4.67-1ubuntu1
telepathy-mission-control (4.67-1) to 4.67-1ubuntu1

After the update If I call a google talk user for a voice call, it disconnects immediately after connecting.

Earlier I was able to use empathy to talk to Google talk users but now I cannot talk as it is not able to connect.

I can use text chat but not voice chat.

Pl do let me know if any more information is required.

[Id2ndR (id2ndr)]

I'm not sure that it's related but empathy disconnect and autoreconnect every 6 minutes to my jabber server.
I use jaunty with same package except than I added PPA for telepathy.

[Graham Whelan (gawhelan)]

Same problem here. I've attached the debug output that is generated when attempting a google talk voice call. There is a warning followed by an error:

** (empathy:21013): WARNING **: stream 1 (audio) _tf_stream_bus_message: error (connection-failed (108)): Could not establish connection : Could not establish connection on the RTP component
** Message: tf_stream_error: stream error errorno=0 error=Could not establish connection
** (empathy:21013): DEBUG: stream 1 (audio) set_stream_playing: 0
** (empathy:21013): DEBUG: stream 1 (audio) close: close requested by connection manager
** Message: Element error: Internal data flow error. -- gstbasesrc.c(2330): gst_base_src_loop (): /GstPipeline:pipeline0/EmpathyGstAudioSrc:empathygstaudiosrc0/GstGConfAudioSrc:gconfaudiosrc0/GstBin:bin6/GstPulseSrc:pulsesrc0:
streaming task paused, reason not-linked (-1)

[Pedro Villavicencio (pedro)]

Thanks for the report, may you please try the same with the empathy version from the telepathy PPA? https://edge.launchpad.net/~telepathy/+archive/ppa . please do it and tell us if there's any better results with it, thanks.

[Graham Whelan (gawhelan)]

Hi, I'm using the latest version of empathy from the PPA (2.27.2-1ubuntu1~ppa9.04+1) and I'm getting the exact same results. I've attached the full empathy log showing a failed gtalk voice call. Let me know if there's anymore info you want me to provide. Thanks.

[Guillaume Desmottes (cassidy)]

** (empathy:8707): WARNING **: stream 1 0x23f4f10 (audio) _tf_stream_bus_message: error (connection-failed (108)): Could not establish connection : Could not establish connection on the RTP component
** Message: tf_stream_error: stream error errorno=0 error=Could not establish connection

The call can't establish a P2P connection. That's probably because of a firewall/NAT error on your side or the one of the remote contact.

Empathy should display a more informative message: http://bugzilla.gnome.org/show_bug.cgi?id=575763

[Graham Whelan (gawhelan)]

I can contact to the remote client using windows so the I guess the problem must be on my side. Is there any information out there about configuring firewall/NAT for use with empathy and gabble? I haven't been able to find anything through google. Thanks

[Brian Curtis (bcurtiswx)]

Graham: Is this still an issue?

[Graham Whelan (gawhelan)]

I'm running Karmic now with empathy 2.28.2-1ubuntu1. I hadn't tried this in a while so I just did a quick test. When I try to call out it manages to connect but then disconnects within about 5 seconds. Incoming calls don't connect at all. I've attached the log file.

[Graham Whelan (gawhelan)]

Ignore my last comment. I've done some more tests trying to make a video call to a friend running Vista. Outgoing calls seem to work every time but answering incoming calls sometimes causes empathy to crash with a segmentation fault. I've attached the empathy log from one of these crashes.

[ktalinu (ktalinu)]

Same problem like #1. empathy disconnect and autoreconnect every 7 minutes to my jabber server.

- 17:01 -
 - Disconnected
 - Connected

- 17:08 -
 - Disconnected
 - Connected

- 17:15 -
 - Disconnected
 - Connected

- 17:22 -
 - Disconnected
 - Connected

- 17:29 -
 - Disconnected
 - Connected

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

This is fixed upstream now.

[Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount)]

This should be fixed in Ubuntu 10.04 now. Thanks for reporting.