Ubuntu
linux package

No audio on VIA 82xx chipset

Bug #361200 reported by anoopjohn on 2009-04-14

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

There is no sound from my computer with via 82xx chipset running ubuntu 8.04.2. It used to work on gutsy but not in hardy. Here are some relevant information. Please let me know if I need to provide any further information

uname -r
2.6.24-23-generic

cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=8.04
DISTRIB_CODENAME=hardy
DISTRIB_DESCRIPTION="Ubuntu 8.04.2"

lspci|grep -i audio
00:11.5 Multimedia audio controller: VIA Technologies, Inc. VT8233/A/8235/8237 AC97 Audio Controller (rev 60)

lspci -n|grep 00:11.5
00:11.5 0401: 1106:3059 (rev 60)

aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: V8237 [VIA 8237], device 0: VIA 8237 [VIA 8237]
  Subdevices: 4/4
  Subdevice #0: subdevice #0
  Subdevice #1: subdevice #1
  Subdevice #2: subdevice #2
  Subdevice #3: subdevice #3
card 0: V8237 [VIA 8237], device 1: VIA 8237 [VIA 8237]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

sudo lshw -C multimedia
  *-multimedia
       description: Multimedia audio controller
       product: VT8233/A/8235/8237 AC97 Audio Controller
       vendor: VIA Technologies, Inc.
       physical id: 11.5
       bus info: pci@0000:00:11.5
       version: 60
       width: 32 bits
       clock: 33MHz
       capabilities: pm cap_list
       configuration: driver=VIA 82xx Audio latency=0 module=snd_via82xx

Tags:

ap (apeee) on 2009-04-24

affects:

ubuntu → linux (Ubuntu)

Revision history for this message

jay armstrong (jayarmstrong) wrote on 2009-05-17:

same issue for me. I haven't had audio through 8.04, 8.10, and 9.04.

Hardy didn't show a volume icon and couldn't find any audio devices.
Intrepid showed a volume icon but had an X through.
Jaunty sees the device, has the volume icon, but outputs no sound.

Currently using Jaunty, 2.6.28-11-generic, otherwise specs are exactly as OP posted.

Revision history for this message

Jeremy Foshee (jeremyfoshee) wrote on 2010-03-14:

Hi anoopjohn,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid.

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 361200

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: kernel-sound
tags:	added: needs-kernel-logs
tags:	added: needs-upstream-testing
tags:	added: kj-triage
Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Jeremy Foshee (jeremyfoshee) wrote on 2010-05-25:

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: kj-expired
Changed in linux (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-12:

I'm experiencing the same issue with an ASUS K8V-X SE motherboard and the latest lucid with updates.

Appears to be a well-known issue with this mobo.

http://www.linuxquestions.org/hcl/showproduct.php/product/3517/cat/all

Is there a solution?

Attaching apport-results as requested.

Changed in linux (Ubuntu):
status:	Expired → New

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-12: apport information

eth0 no wireless extensions.
Lsusb:
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System manufacturer System Product Name
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=89b36136-2b2f-4c8e-ad59-c65113ef205a ro quiet splash
ProcEnviron:
LANG=en_AU.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:

Tags: lucid audio needs-upstream-testing
Uname: Linux 2.6.32-21-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 04/20/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1015.001
dmi.board.name: K8V-X SE
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1015.001:bd04/20/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerInc.:rnK8V-XSE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  kids       1276 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'V8237'/'VIA 8237 with AD1888 at 0xa400, irq 22'
   Mixer name	: 'Analog Devices AD1888'
   Components	: 'AC97a:41445368'
   Controls      : 52
   Simple ctrls  : 34
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=4021b0fc-0a29-4365-81b8-4190a4263f3e
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
IwConfig:
 lo        no wireless extensions.
 
 eth0      no wireless extensions.
Lsusb:
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System manufacturer System Product Name
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=89b36136-2b2f-4c8e-ad59-c65113ef205a ro quiet splash
ProcEnviron:
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 
Tags: lucid audio needs-upstream-testing
Uname: Linux 2.6.32-21-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 04/20/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1015.001
dmi.board.name: K8V-X SE
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1015.001:bd04/20/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerInc.:rnK8V-XSE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

tags:

added: apport-collected

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-12: AlsaDevices.txt

AlsaDevices.txt Edit (463 bytes, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: AplayDevices.txt

AplayDevices.txt Edit (336 bytes, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: ArecordDevices.txt

ArecordDevices.txt Edit (248 bytes, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: BootDmesg.txt

BootDmesg.txt Edit (35.3 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: Card0.Amixer.values.txt

#10

Card0.Amixer.values.txt Edit (6.4 KiB, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-12: Card0.Codecs.codec97.0.ac97.0.0.txt

#11

Card0.Codecs.codec97.0.ac97.0.0.txt Edit (874 bytes, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: Card0.Codecs.codec97.0.ac97.0.0.regs.txt

#12

Card0.Codecs.codec97.0.ac97.0.0.regs.txt Edit (767 bytes, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: CurrentDmesg.txt

#13

CurrentDmesg.txt Edit (1.1 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: Lspci.txt

#14

Lspci.txt Edit (11.8 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: PciMultimedia.txt

#15

PciMultimedia.txt Edit (561 bytes, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: ProcCpuinfo.txt

#16

ProcCpuinfo.txt Edit (582 bytes, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: ProcInterrupts.txt

#17

ProcInterrupts.txt Edit (1.1 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: ProcModules.txt

#18

ProcModules.txt Edit (3.3 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: UdevDb.txt

#19

UdevDb.txt Edit (82.3 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: UdevLog.txt

#20

UdevLog.txt Edit (185.9 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-12: WifiSyslog.txt

#21

WifiSyslog.txt Edit (66.3 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-13:

#22

Same issue on the latest maverick alpha live CD.

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-13: apport information

#23

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.22.1.
Architecture: i386
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'V8237'/'VIA 8237 with AD1888 at 0xa400, irq 22'
   Mixer name : 'Analog Devices AD1888'
   Components : 'AC97a:41445368'
   Controls : 52
   Simple ctrls : 34
DistroRelease: Ubuntu 10.10
IwConfig:
lo no wireless extensions.

eth0 no wireless extensions.
LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Alpha i386 (20100602.2)
MachineType: System manufacturer System Product Name
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash --
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.34-5.13-generic 2.6.34
Regression: No
RelatedPackageVersions: linux-firmware 1.35
Reproducible: Yes
RfKill:

Tags: maverick audio needs-upstream-testing
Uname: Linux 2.6.34-5-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 04/20/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1015.001
dmi.board.name: K8V-X SE
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1015.001:bd04/20/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerInc.:rnK8V-XSE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-13: AlsaDevices.txt

#24

AlsaDevices.txt Edit (463 bytes, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-13: AplayDevices.txt

#25

AplayDevices.txt Edit (336 bytes, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-13: ArecordDevices.txt

#26

ArecordDevices.txt Edit (248 bytes, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-13: AudioDevicesInUse.txt

#27

AudioDevicesInUse.txt Edit (48.2 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-13: BootDmesg.txt

#28

BootDmesg.txt Edit (39.9 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-13: Card0.Amixer.values.txt

#29

Card0.Amixer.values.txt Edit (6.4 KiB, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-13: Card0.Codecs.codec97.0.ac97.0.0.txt

#30

Card0.Codecs.codec97.0.ac97.0.0.txt Edit (874 bytes, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-13: Card0.Codecs.codec97.0.ac97.0.0.regs.txt

#31

Card0.Codecs.codec97.0.ac97.0.0.regs.txt Edit (767 bytes, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-13: CurrentDmesg.txt

#32

CurrentDmesg.txt Edit (605 bytes, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-13: Lspci.txt

#33

Lspci.txt Edit (11.8 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-13: Lsusb.txt

#34

Lsusb.txt Edit (395 bytes, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-13: PciMultimedia.txt

#35

PciMultimedia.txt Edit (561 bytes, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-13: ProcCpuinfo.txt

#36

ProcCpuinfo.txt Edit (600 bytes, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-13: ProcInterrupts.txt

#37

ProcInterrupts.txt Edit (1.1 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-13: ProcModules.txt

#38

ProcModules.txt Edit (2.2 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-13: UdevDb.txt

#39

UdevDb.txt Edit (88.6 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-13: UdevLog.txt

#40

UdevLog.txt Edit (184.5 KiB, text/plain)

apport information

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MoLE (moleonthehill) wrote on 2010-06-13: WifiSyslog.txt

#41

WifiSyslog.txt Edit (68.9 KiB, text/plain)

apport information

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Jeremy Foshee (jeremyfoshee) wrote on 2010-06-21:

#42

MoLE,
Please open a new bug for your issue. Also, please do not reopen closed bugs unless you are the original reporter.

Thanks!

~JFo

Changed in linux (Ubuntu):
status:	New → Invalid

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No audio on VIA 82xx chipset

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