Report a problem (Help menu) feature not working

Bug #361034 reported by Fabio M. Panico
4
Affects Status Importance Assigned to Milestone
yelp (Ubuntu)
Confirmed
Low
Ubuntu Desktop Bugs

Bug Description

=== Report a Problem from Help is not working ======

DESCRIPTION
I've click on the help icon situated by default in the top bar to launch the Help Center.  Then in the Help Center I choose Help again and click the option "Report a problem", but nothing happens. I've check the System monitor and I could not see a new process launch (although this is not the best way to be sure, I know, but I'm not very geek).

The feature "ubuntu-bug PACKAGE" works fine (I just send one related to network-manager) and Apport also detect a problem related to suspend/resume failure, but I haven't had success with the Report a Problem, which I'm sure could be a great help for ordinaries users filling bugs or reporting problems.

=== Hardware and Software configuration ===

Hardware is a Macbook Pro,1,1 with 2Gb of RAM and 2Ghz dual core Intel Processor

# lsb_release -rd
Description: Ubuntu 9.04
Release: 9.04

# uname -a
Linux fbugnon-laptop 2.6.28-11-generic #41-Ubuntu SMP Wed Apr 8 04:38:53 UTC 2009 i686 GNU/Linux

$ cat /proc/version_signature
Ubuntu 2.6.28-11.41-generic

dmesg.log attached

====

Thanks for your help!

Revision history for this message
Fabio M. Panico (fbugnon) wrote :
Revision history for this message
Andreas Moog (ampelbein) wrote :

Confirmed. When starting from the command-line, this error rises upon clicking the "report a problem link":

andreas@apophis:~$ gnome-help
Usage: /usr/bin/ubuntu-bug <pid>|<packagename>|<program path>|<.crash file>

affects: ubuntu → yelp (Ubuntu)
Changed in yelp (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
status: New → Confirmed
Revision history for this message
Andreas Moog (ampelbein) wrote :

bug 353503 is same issue and is being worked on.

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