External and Internal Mics not working on Acer Aspire 5315-2153

[paul]

I cannot use any mic with this computer, the output sound works fine. I have tried all the sound options and I get a constant low frequency with the internal mic when trying to record. With an external mic headset plugged in I get a sidetone through the headset (strange) yet it will not work in skype.

[Leann Ogasawara (leannogasawara)]

Hi Paul,

Can you execute the following command 'apport-collect -p alsa-base 359640' in a terminal? This will automatically gather sound debugging information from your system and attach it here to your bug report. Can you also comment this this had worked with any previous kernel versions? If so, which version? Thanks in advance.

[paul (paul-s)]

I installed the packages it requested, but then it just gives me this error:

Logging into Launchpad...
Traceback (most recent call last):
  File "/usr/bin/apport-collect", line 131, in <module>
    lp = login()
  File "/usr/bin/apport-collect", line 48, in login
    launchpad = Launchpad(credentials, launchpad_instance, cache_dir)
  File "/usr/lib/python2.6/dist-packages/launchpadlib/launchpad.py", line 60, in __init__
    self._wadl = self._browser.get_wadl_application(self._root_uri)
  File "/usr/lib/python2.6/dist-packages/launchpadlib/_browser.py", line 230, in get_wadl_application
    url, media_type='application/vd.sun.wadl+xml')
  File "/usr/lib/python2.6/dist-packages/launchpadlib/_browser.py", line 212, in _request
    raise HTTPError(response, content)
launchpadlib.errors.HTTPError: HTTP Error 401: Unauthorized

[suvlaj (lajos-suvoltos)]

I have the same problem here.

Acer Aspire 5315, jaunty ubuntu desktop 32 bit, clear installation

I also tried the "options snd-hda-intel model=acer" and
"options snd-hda-intel model=acer-aspire" module options without any success.

I can execute the 'apport-collect -p alsa-base 359640' still today.

Regards,

suvlaj

[suvlaj (lajos-suvoltos)]

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: suvlaj 3403 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x78300000 irq 22'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,10250136,00100003 HDA:11c11040,10250136,00100200'
   Controls : 11
   Simple ctrls : 8
DistroRelease: Ubuntu 9.04
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
Uname: Linux 2.6.28-11-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[andrewjsi (d-launchpad-jsi-jss-hu)]

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: vm1 3406 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x58300000 irq 22'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,10250136,00100003 HDA:11c11040,10250136,00100200'
   Controls : 11
   Simple ctrls : 8
DistroRelease: Ubuntu 9.04
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=hu_HU.UTF-8
Uname: Linux 2.6.28-11-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[andrewjsi (d-launchpad-jsi-jss-hu)]

Hello, i have the same problem on an Aspire 5315. I execute the apport-collect.

[leedrewell (lee-drewell)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lee 3906 F.... pulseaudio
                      lee 4067 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd2300000 irq 22'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,1025162d,00100002 HDA:14f12bfa,1025006c,00090000'
   Controls : 24
   Simple ctrls : 14
Card1.Amixer.info:
 Card hw:1 'SAA7134'/'saa7133[0] at 0xd2005000 irq 16'
   Mixer name : 'SAA7134 Mixer'
   Components : ''
   Controls : 6
   Simple ctrls : 3
DistroRelease: Ubuntu 9.04
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_NZ.UTF-8
Uname: Linux 2.6.30-02063004-generic i686
UserAsoundrc:
 # ALSA library configuration file

 # Include settings that are under the control of asoundconf(1).
 # (To disable these settings, comment out this line.)
 </home/lee/.asoundrc.asoundconf>
UserGroups:

[el_druida (eldruida-lionel)]

AplayDevices:
 **** Lista de PLAYBACK Dispositivos Hardware ****
 tarjeta 0: Intel [HDA Intel], dispositivo 0: ALC268 Analog [ALC268 Analog]
   Subdispositivos: 0/1
   Subdispositivo #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** Lista de CAPTURE Dispositivos Hardware ****
 tarjeta 0: Intel [HDA Intel], dispositivo 0: ALC268 Analog [ALC268 Analog]
   Subdispositivos: 1/1
   Subdispositivo #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: roberto 3195 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x58300000 irq 22'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,10250136,00100003 HDA:11c11040,10250136,00100200'
   Controls : 11
   Simple ctrls : 8
DistroRelease: Ubuntu 9.04
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=es_AR.UTF-8
Uname: Linux 2.6.28-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[hepaly (hurezi)]

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hepaly 4037 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x9b300000 irq 22'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,1025011e,00100003 HDA:14f12c06,1025011e,00100000'
   Controls : 11
   Simple ctrls : 8
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=hu_HU.UTF-8
Uname: Linux 2.6.28-15-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers

[tom miller (audiotec69)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/dsp: tmiller 4343 F.... TeamSpeak.bin
 /dev/snd/controlC0: tmiller 3472 F.... mixer_applet2
                      tmiller 4554 F.... gnome-volume-co
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x98300000 irq 22'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,10250136,00100003 HDA:11c11040,10250136,00100200'
   Controls : 11
   Simple ctrls : 8
Card1.Amixer.info:
 Card hw:1 'Headset'/'Logitech Logitech USB Headset at usb-0000:00:1d.1-1, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0a02'
   Controls : 6
   Simple ctrls : 2
DistroRelease: Ubuntu 9.04
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_CA.UTF-8
Uname: Linux 2.6.28-15-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[blu Jay (gordon-hammond)]

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gordon 3697 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf0000000 irq 16'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,10250166,00100202 HDA:11c11040,10250166,00100200'
   Controls : 27
   Simple ctrls : 15
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xcfdec000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined
   Playback channels: Mono
   Mono: Playback [off]
DistroRelease: Ubuntu 9.04
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
Uname: Linux 2.6.28-15-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[blu Jay (gordon-hammond)]

same problem affecting acer aspire 6530 and 6530G sound card is alc888 external mic works with "options snd-hda-intel model=acer" in alsa-base.conf I believe this can be fixed in a similar way to " https://bugs.launchpad.net/ubuntu/+source/linux/+bug/332506 " but I am not sure
Thanks for the hard work.

[blu Jay (gordon-hammond)]

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gordon 3697 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf0000000 irq 16'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,10250166,00100202 HDA:11c11040,10250166,00100200'
   Controls : 27
   Simple ctrls : 15
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xcfdec000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined
   Playback channels: Mono
   Mono: Playback [off]
DistroRelease: Ubuntu 9.04
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
Uname: Linux 2.6.28-15-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[blu Jay (gordon-hammond)]

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gordon 3474 F.... pulseaudio
                      gordon 3697 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf0000000 irq 16'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,10250166,00100202 HDA:11c11040,10250166,00100200'
   Controls : 27
   Simple ctrls : 15
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xcfdec000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined
   Playback channels: Mono
   Mono: Playback [off]
DistroRelease: Ubuntu 9.04
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
Uname: Linux 2.6.28-15-generic x86_64
UserGroups:

[Pedro Casagrande (pccampos)]

I can confirm this bug on Karmic running on Acer Aspire 6930

[Pedro Casagrande (pccampos)]

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pedro 4157 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0400000 irq 22'
   Mixer name : 'Nvidia MCP78 HDMI'
   Components : 'HDA:10ec0888,1025015e,00100202 HDA:14f12c06,1025015e,00100000 HDA:10de0006,10de0101,00100000'
   Controls : 29
   Simple ctrls : 15
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=pt_BR.UTF-8
 LANGUAGE=pt_BR.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Vincku (vincku)]

Pedro Casagrande wrote on 2009-10-29: #73

I can confirm this bug on Karmic running on Acer Aspire 6930

Same here on my Acer Aspire 6930G

[hamish darby (hjdarby-deactivatedaccount)]

has anyone tried post 18 from
http://ubuntuforums.org/showthread.php?p=10006409#post10006409
I have an Acer D260 but the PAVC solution worked forme

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.