Alps touchpad and keyboard does not respond

[combuster]

On Dell Vostro 1310 Alps touchpad and keyboard does not respond after a cold boot. I can't log when gdm starts because i can't move my pointer with touchpad nor i can type my username or password because keyboard does not respond. After restarting (with external mouse) keyboard and touchpad works just fine. I think the problem is in initrd and this is how I narrowed the problem:

1. I've downloaded 2.6.29.1 source from www.kernel.org and compiled it (i've removed support for elantech touchpad through ps2mouse module just in case) but the problem remained.

2. I've removed gdm from /etc/rc2.d to boot jaunty directly to terminal and problem remained, i couldn't log on to system because my keyboard failed as usual.

3. synaptics_resume_reset from dmesg made me believe that maybe resuming from initrd may caused a problem in synaptics kernel module so i've commented it out from menu.lst and problem was solved.

In both 2.6.28-11-generic and 2.6.29.1-custom when i disable loading the initrd.img my keyboard and touchpad works perfectly on every cold boot.

I am using:

Description: Ubuntu jaunty (development branch)
Release: 9.04

Linux vostro 2.6.29.1 #1 SMP Sat Apr 11 02:04:16 CEST 2009 x86_64 GNU/Linux (I am currently logged on my custom kernel but i have also 2.6.28-11-generic, it does not make any difference, problem is solved in the same way with both kernels)

I would really appreciate if someone from the development team could check on this problem because i would like to have initrd.img loaded (i don't know if i can suspend/hibernate my laptop without initrd.img) and there are many Dell laptops with Alps touchpad's and this is a really big issue for me...

I send you dmesg as an attachment...

[combuster (combuster)]

This is dmesg when my touchpad and keyboard fail. As you can see Alps touchpad is not recognized... I am typing this with cordless logitech 2400 deskset...

[combuster (combuster)]

This is dmesg when I disable initrd.img... Now keyboard and touchpad works but I have blank screen while loading ubuntu until gdm starts with vga=865 parameter...

[JClift (jclift26)]

Just to add to this- I am seeing the same behaviour with the Jaunty RC livecd. My mouse/ keyboard has locked up but has also been recognised on other occasions. As a consequence I'm feeling a little nervous about installing Jaunty;(

[ullaspa (ullaspa)]

I have the same problem on a Vostro 1510. I installed fresh from the 9.04 CD and not the upgrade or the alternate installer. Sad, Jaunty does look good when an external mouse is connected.

[Martin Henze (martin-henze)]

Can confirm this for a DELL Vostro 1510. On every (!) cold start the (internal) keyboard and touchpad don't work. An external (USB) mouse works, however.

Linux vostro 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux

[gradusnikov (wgradkowski)]

The same problem on Sony VAIO VGN-FE48M :(

[Martin Henze (martin-henze)]

Adding "i8042.reset" to the kernel line in GRUB's menu.lst (as supposed in https://bugs.launchpad.net/ubuntu/+bug/344698/comments/15) solves the problem for me.

[ullaspa (ullaspa)]

Adding the "i8042.reset" to the kernel line solved it for me too.

[Omegamormegil (omegamormegil)]

Sounds like the package is initramfs-tools

[G.G (georggross)]

I had the same Problem on my Dell Vostro 1310 in Ubuntu 9.04 too and it looks like this bug always exist in 9.10

Touchpad/Keyboard doesn't respond after a cold boot. After 3 Reboots all works just fine?

[Saivann Carignan (oxmosys)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 334249, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.