mozilla thunderbird crashes on launch

[stewfish]

Binary package hint: mozilla-thunderbird

I have Ubuntu 9.04 Jaunty 64bit loaded and working flawlessly. However If I install Thunderbird through the Synaptics it installs properly but when I launch it my display shows patches of the application then the entire system hangs. If I have press and hold power button on my laptop to power off. Upon restart the OS loads and runs flawlessly again (sometimes it initiates a disk check on boot with no errors found every time) . Try to load the program again and the system hangs again.
Not sure this matters, but the same happens when trying to load Azerus (now called Vuze as an alternative torrent client).
I know that Vuze uses Java to run didn't think that Thunderbird did, but both applications have same effect on my system.

Funny enough Jaunty does not recognize either event as app crash so it doesn't prompt to submit a report, not even sure it creates one.

It seems to be drawing error but why it hangs the system, I don't know. And why no other application has this problem also beyond me

[stewfish (yesniah)]

I forgot to mention that no matter how many times I uninstall and reinstall

[John Vivirito (gnomefreak)]

On 04/10/2009 09:48 PM, stewfish wrote:
> Public bug reported:
>
> Binary package hint: mozilla-thunderbird
>
> I have Ubuntu 9.04 Jaunty 64bit loaded and working flawlessly. However If I install Thunderbird through the Synaptics it installs properly but when I launch it my display shows patches of the application then the entire system hangs. If I have press and hold power button on my laptop to power off. Upon restart the OS loads and runs flawlessly again (sometimes it initiates a disk check on boot with no errors found every time) . Try to load the program again and the system hangs again.
> Not sure this matters, but the same happens when trying to load Azerus (now called Vuze as an alternative torrent client).
> I know that Vuze uses Java to run didn't think that Thunderbird did, but both applications have same effect on my system.
>
> Funny enough Jaunty does not recognize either event as app crash so it
> doesn't prompt to submit a report, not even sure it creates one.
>
> It seems to be drawing error but why it hangs the system, I don't know.
> And why no other application has this problem also beyond me
>
> ** Affects: mozilla-thunderbird (Ubuntu)
> Importance: Undecided
> Status: New
>
system hangs are not crashes so i wouldnt have expected it to generate a
crash report. Please rename .mozilla-thunderbird to
.mozilla-thunderbird.old and try again. If that fails pleae remove and
purge the package than remove the 2 .mozilla-thunderbird directories and
see if that helps. This is not a thunderbird proboblem but seems more
like a local problem.

  status incomplete

--
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

"How can i get lost, if i have no where to go"
    -- Metallica from Unforgiven III

[Przemek K. (azrael)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu development version (10.04). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect 359396, and any other logs that are relevant for this particular issue.

[Przemek K. (azrael)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".
If you decide to reopen this bug, it would help us a lot if you could test the current Ubuntu development version (10.10) and check if this bug is still relevant.
Thanks again!