[i965] X freezes when logging as new user and guest session: (EE) intel(0): Failed to initialize kernel memory manager

[Biji]

login as new user and guest session causes system lock up, i'm using intel x3100 compiz gnome

[Bryce Harrington (bryce)]

Please attach the output of `lspci -vvnn`, and attach your /var/log/Xorg.0.log file. If you've made any customizations to your /etc/X11/xorg.conf please attach that as well.

Also, your bug description is rather terse. Can you take another shot at a more comprehensive description of the problem? I suspect you may have a dupe of another bug but I need more info to tell one way or another.

[Biji (biji)]

00:00.0 Host bridge [0600]: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub [8086:2a00] (rev 03)
 Subsystem: Lenovo Device [17aa:383c]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
 Latency: 0
 Capabilities: <access denied>
 Kernel driver in use: agpgart-intel
 Kernel modules: intel-agp

00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a02] (rev 03)
 Subsystem: Lenovo Device [17aa:383e]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 2299
 Region 0: Memory at f8000000 (64-bit, non-prefetchable) [size=1M]
 Region 2: Memory at d0000000 (64-bit, prefetchable) [size=256M]
 Region 4: I/O ports at 1800 [size=8]
 Capabilities: <access denied>
 Kernel modules: intelfb

00:02.1 Display controller [0380]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a03] (rev 03)
 Subsystem: Lenovo Device [17aa:383e]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Region 0: Memory at f8100000 (64-bit, non-prefetchable) [size=1M]
 Capabilities: <access denied>

00:1a.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 [8086:2834] (rev 03)
 Subsystem: Lenovo Device [17aa:3846]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 16
 Region 4: I/O ports at 1820 [size=32]
 Kernel driver in use: uhci_hcd

00:1a.1 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 [8086:2835] (rev 03)
 Subsystem: Lenovo Device [17aa:3847]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin B routed to IRQ 21
 Region 4: I/O ports at 1840 [size=32]
 Kernel driver in use: uhci_hcd

00:1a.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 [8086:283a] (rev 03) (prog-if 20)
 Subsystem: Lenovo Device [17aa:3849]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin C routed to IRQ 18
 Region 0: Memory at f8404000 (32-bit, non-prefetchable) [size=1K]
 Capabilities: <access denied>
 Kernel driver in use: ehci_hcd

00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] ...

[Biji (biji)]

nothing interesting in xorg.log

[Bryce Harrington (bryce)]

On Fri, Apr 10, 2009 at 01:45:46AM -0000, Biji wrote:
> nothing interesting in xorg.log

Please attach it anyway. While it may not look interesting to you, the
log contains version numbers and information about what modules loaded
and so on, that is informative to devs.

[Bryce Harrington (bryce)]

Hi, you mention that you experience when "logging in as a new user" - does this imply there is a different way you can log in where the problem does not occur? It could shed some light on the problem if you could elaborate on when you do and do not see the freeze, and any workarounds you've discovered.

[Biji (biji)]

i'm trying logging as new user /guest session from existing session, using applet (fast user switch)
i will try to update latest first..

[Biji (biji)]

ok.. attached log from creating new X session from console,
# X :1

it looks like GEM related,
(EE) intel(0): Failed to initialize kernel memory manager

[Bryce Harrington (bryce)]

Setting to medium priority since so far it's been reported just by one user.

The steps to reproduce suggest this bug is distinct from 359392, although the timing and i965 chipset seem coincidentally similar. It would not surprise me if fixing 359392 will fix this too, but we shouldn't count on it.

A few things to test:

1. Can it be reproduced with compiz disabled?

2. In the xorg.conf's Device section add, Option "EXAOptimizeMigration" "off", then try reproducing it with compiz enabled.

3. Downgrade to mesa 7.3, then with compiz enabled and nothing set in xorg.conf, see if you can reproduce the issue. Note that I think there is a freeze bug in 7.3 that occurs about once every 24 hrs while system is in use.

With the error message, I think that *might* be innocuous. DRI is not supported on more than one session at a time (known issue), so the failure to set up the kernel memory manager may just be an outcome of that. Not sure though.

[Bryce Harrington (bryce)]

We have a PPA with some new tools for debugging X freezes:

  https://launchpad.net/~ubuntu-x-swat/+archive/x-freeze-test

I know how irritating X freezes can be. They're also typically
quite hard to debug, but the information provided by these new
tools should help upstream figure them out.

You can help by doing the following:

 A. Install the PPA packages on Jaunty and boot kernel 2.6.30-rc2
 B. Reproduce your freeze
 C. ssh into the machine and run the steps to collect the info
 D. Attach the tarball of the results to this bug report

With this information, we'll be able to forward your bug upstream.

(For more information on triaging X freeze bugs, see
 https://wiki.ubuntu.com/X/Troubleshooting/Freeze )

[[e-mail] (bruno-brunop-deactivatedaccount)]

I get the same error on my Ubuntu Intrepid upgraded to Jaunty and with the liveCD.. I attached a tarball of the troubleshooting.

[Hugo St-Germain (hugo-st-germain)]

I have very similar symptoms (https://bugs.launchpad.net/bugs/370343 ). For me it only happens with UXA enabled.

https://bugs.launchpad.net/bugs/331795 is also very similar (I marked my bug as a duplicate of 331795 and I believe that this bug also is).

Biji: It appears from your Xorg.log that you also had UXA enabled (?); does the problem go away if you disable UXA?

Bruno may have a different problem since he apparently did not have UXA enabled?

[Biji (biji)]

more people experience this.. can we mark as Confirmed?
btw i don't experience this bug anymore.. using 2.6.30 kernel and xorg-edgers