Evolution duplicates my e-mails when on Imap

Bug #357368 reported by CAL
4
Affects Status Importance Assigned to Milestone
Evolution
Invalid
Medium
evolution (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

I updated Ubuntu to the version 8.10 which comes with Evolution 2.24.3. All my e-mails, in all Imap folders, were duplicated. I erased my account, all filters and configurated the e-mail account again without the filters. The problem persists.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/evolution
NonfreeKernelModules: nvidia
Package: evolution 2.24.3-0ubuntu1
ProcEnviron:
 PATH=/usr/lousername/sbin:/usr/lousername/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.27-11-generic i686

Tags: apport-bug
Revision history for this message
CAL (cal-uqbar) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for the report CAL, that's something to send directly to the upstream authors at bugzilla.gnome.org, for forwarding instructions please have a look to https://wiki.ubuntu.com/Bugs/Upstream/GNOME ; thanks for your help.

Changed in evolution (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?

 This will help us to find and resolve the problem.

Changed in evolution (Ubuntu):
status: New → Incomplete
Revision history for this message
CAL (cal-uqbar) wrote : Re: [Bug 357368] Re: Evolution duplicates my e-mails when on Imap

Well, the bug is reproduced several times during the day in my
Evolution. The bug started after I have updated my Ubuntu to the version
8.10, apart from that I have done nothing different from what I usually
do. I use Imap and my e-mail server is from one of the largest company
in Brazil, www.locaweb.com.br

What one information you need from me?

Em Seg, 2009-04-20 às 15:27 +0000, Sebastien Bacher escreveu:

> Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:
>
> * Is this reproducible?
> * If so, what specific steps should we take to recreate this bug?
>
> This will help us to find and resolve the problem.
>
> ** Changed in: evolution (Ubuntu)
> Status: New => Incomplete
>

Carlos Augusto Lopes
Uqbar Educação & Informação Financeira
Av. Ataulfo de Paiva, 1079/401
Rio de Janeiro - RJ - 22441-034
(5521) 2529-2925
www.uqbar.com.br
www.uqbaronline.com
Veja a última edição do Radar
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Revision history for this message
Sebastien Bacher (seb128) wrote :

not sure, you could perhaps open the bug on bugzilla.gnome.org where the people writting evolution will read it too, they will probably have a better clue about about how to debug this one, trying in jaunty would also be nice

Revision history for this message
Sebastien Bacher (seb128) wrote :

could you open a bug on http://bugzilla.gnome.org about the issue?

Revision history for this message
CAL (cal-uqbar) wrote :

No, I couldn't!

Em Ter, 2009-05-12 às 09:03 +0000, Sebastien Bacher escreveu:

> could you open a bug on http://bugzilla.gnome.org about the issue?
>

Carlos Augusto Lopes
Uqbar Educação & Informação Financeira
Av. Ataulfo de Paiva, 1079/401
Rio de Janeiro - RJ - 22441-034
(5521) 2529-2925
www.uqbar.com.br
www.uqbaronline.com
Veja a última edição do Radar
Você já conhece o Orbis?

Revision history for this message
Sebastien Bacher (seb128) wrote :

closing the bug then since nobody else seems to have the issue and it needs to be send there by somebody having the bug

Changed in evolution (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
CAL (cal-uqbar) wrote :

Please see attached.

Revision history for this message
Hélio Nunes (dedalu-dedalu) wrote :

I have the same problem.

Changed in evolution (Ubuntu):
status: Invalid → New
Revision history for this message
Hélio Nunes (dedalu-dedalu) wrote :

To better describe: it duplicate all headers on the imap folder when I receive new email (automatic check). I think it occurs more often if I already have unread emails on the folder... I think it only occurs on the folder selected when automatic check begins... It is really annoying: after the header duplication, if I select the first one (always the first), I receive a fetch error. If I close evolution and rm all folders.db I get the right headers until next check.

I will fill the upstream bug, but I may need some help.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

did you sent the bug upstream, may you tell us the number there? if no one else has the bug nor want to send it to the software authors at bugzilla.gnome.org there's no point on re opening.

Changed in evolution (Ubuntu):
status: New → Incomplete
Revision history for this message
Hélio Nunes (dedalu-dedalu) wrote :

I couldn't. I tried 3 or more days, but bugzilla.gnome.org was very unresponsive... I will try again today.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Hello Helio, any news regarding this?

Revision history for this message
CAL (cal-uqbar) wrote :

Pedro, the problem persists!

Em Ter, 2009-07-28 às 15:13 +0000, Pedro Villavicencio escreveu:

> Hello Helio, any news regarding this?
>

Carlos Augusto Lopes
Uqbar Educação & Informação Financeira
Av. Ataulfo de Paiva, 1079/401
Rio de Janeiro - RJ - 22441-034
(5521) 2529-2925
www.uqbar.com.br
www.uqbaronline.com
Veja a última edição do Radar
Você já conhece o Orbis?

Revision history for this message
Hélio Nunes (dedalu-dedalu) wrote :

Upstream bug opened: http://bugzilla.gnome.org/show_bug.cgi?id=590050 . I couldn't search for duplicates on gnome because it is not searching, so I opened a new one.

Changed in evolution:
status: Unknown → New
Changed in evolution (Ubuntu):
status: Incomplete → Triaged
Revision history for this message
Hélio Nunes (dedalu-dedalu) wrote :

--- My comment to upstream, closing the bug: ---

I found it is not an evolution bug, but a server misconfiguration: two parallel
connections are giving two different UIDs for the same message.

So I think this bug is closed.

If you find this behavior, try this and send to the admin:

# connection 1
$ telnet ###### imap
Trying 200.234.205.67...
Connected to ######.
Escape character is '^]'.
* OK Welcome to Locaweb
. login ###### ******
. OK Logged in.
. select INBOX
* FLAGS (\Answered \Flagged \Deleted \Seen \Draft KMAILFORWARDED KMAILTODO
KMAILWATCHED KMAILIGNORED $FORWARDED $TODO $WATCHED $IGNORED NonJunk Junk
$MDNSent receipt-handled $label4 $label1 $label2 $label3 $label5)
* OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen \Draft KMAILFORWARDED
KMAILTODO KMAILWATCHED KMAILIGNORED $FORWARDED $TODO $WATCHED $IGNORED NonJunk
Junk $MDNSent receipt-handled $label4 $label1 $label2 $label3 $label5 \*)]
Flags permitted.
* 9 EXISTS
* 0 RECENT
* OK [UNSEEN 6] First unseen.
* OK [UIDVALIDITY 1217964707] UIDs valid
* OK [UIDNEXT 3805] Predicted next UID
. OK [READ-WRITE] Select completed.
. fetch 5 uid
* 5 FETCH (UID 3800) <--- here
. OK Fetch completed.
. fetch 5 uid
. logout
* BYE Logging out
. OK Logout completed.
Connection closed by foreign host.

# connection 2 (simultaneous to connection 1, without server changes)
$ telnet ###### imap
Trying 200.234.205.67...
Connected to ######.
Escape character is '^]'.
* OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT
THREAD=REFERENCES SORT QUOTA IDLE STARTTLS XMAGICTRASH] Courier-IMAP ready.
Copyright 1998-2005 Double Precision, Inc. See COPYING for distribution
information.
. login ###### ******
. OK LOGIN Ok.
. select INBOX
* FLAGS (\Draft \Answered \Flagged \Deleted \Seen \Recent)
* OK [PERMANENTFLAGS (\Draft \Answered \Flagged \Deleted \Seen)] Limited
* 9 EXISTS
* 2 RECENT
* OK [UIDVALIDITY 1214430534] Ok
* OK [MYRIGHTS "acdilrsw"] ACL
. OK [READ-WRITE] Ok
. fetch 5 uid
* 5 FETCH (UID 3779) <--- atenção aqui
. OK FETCH completed.
. logout
* BYE Courier-IMAP server shutting down
. OK LOGOUT completed
Connection closed by foreign host.

Changed in evolution (Ubuntu):
status: Triaged → Invalid
Revision history for this message
CAL (cal-uqbar) wrote :

Thank you!

Em Seg, 2010-02-22 às 17:37 +0000, Hélio Nunes escreveu:

> --- My comment to upstream, closing the bug: ---
>
> I found it is not an evolution bug, but a server misconfiguration: two parallel
> connections are giving two different UIDs for the same message.
>
> So I think this bug is closed.
>
> If you find this behavior, try this and send to the admin:
>
> # connection 1
> $ telnet ###### imap
> Trying 200.234.205.67...
> Connected to ######.
> Escape character is '^]'.
> * OK Welcome to Locaweb
> . login ###### ******
> . OK Logged in.
> . select INBOX
> * FLAGS (\Answered \Flagged \Deleted \Seen \Draft KMAILFORWARDED KMAILTODO
> KMAILWATCHED KMAILIGNORED $FORWARDED $TODO $WATCHED $IGNORED NonJunk Junk
> $MDNSent receipt-handled $label4 $label1 $label2 $label3 $label5)
> * OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen \Draft KMAILFORWARDED
> KMAILTODO KMAILWATCHED KMAILIGNORED $FORWARDED $TODO $WATCHED $IGNORED NonJunk
> Junk $MDNSent receipt-handled $label4 $label1 $label2 $label3 $label5 \*)]
> Flags permitted.
> * 9 EXISTS
> * 0 RECENT
> * OK [UNSEEN 6] First unseen.
> * OK [UIDVALIDITY 1217964707] UIDs valid
> * OK [UIDNEXT 3805] Predicted next UID
> . OK [READ-WRITE] Select completed.
> . fetch 5 uid
> * 5 FETCH (UID 3800) <--- here
> . OK Fetch completed.
> . fetch 5 uid
> . logout
> * BYE Logging out
> . OK Logout completed.
> Connection closed by foreign host.
>
> # connection 2 (simultaneous to connection 1, without server changes)
> $ telnet ###### imap
> Trying 200.234.205.67...
> Connected to ######.
> Escape character is '^]'.
> * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT
> THREAD=REFERENCES SORT QUOTA IDLE STARTTLS XMAGICTRASH] Courier-IMAP ready.
> Copyright 1998-2005 Double Precision, Inc. See COPYING for distribution
> information.
> . login ###### ******
> . OK LOGIN Ok.
> . select INBOX
> * FLAGS (\Draft \Answered \Flagged \Deleted \Seen \Recent)
> * OK [PERMANENTFLAGS (\Draft \Answered \Flagged \Deleted \Seen)] Limited
> * 9 EXISTS
> * 2 RECENT
> * OK [UIDVALIDITY 1214430534] Ok
> * OK [MYRIGHTS "acdilrsw"] ACL
> . OK [READ-WRITE] Ok
> . fetch 5 uid
> * 5 FETCH (UID 3779) <--- atenção aqui
> . OK FETCH completed.
> . logout
> * BYE Courier-IMAP server shutting down
> . OK LOGOUT completed
> Connection closed by foreign host.
>
> ** Changed in: evolution (Ubuntu)
> Status: Triaged => Invalid
>

Carlos Augusto Lopes
Uqbar Educação & Informação Financeira
Av. Ataulfo de Paiva, 1079/401
Rio de Janeiro - RJ - 22441-034
(5521) 2529-2925
www.uqbar.com.br
www.uqbaronline.com
Veja a última edição do Radar
Você já conhece o Orbis?

Changed in evolution:
importance: Unknown → Medium
status: New → Invalid
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