Network Manager Applet connects to wireless broadband, but DOES NOT SEE CONNECTION

Bug #356998 reported by ichudov
2
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I have a wireless broadband card by Sierra wireless, model 887A.

This card always worked great from command line (pppd) as well as from Network Manager.

However, lately, when activated from Network Manager applet, the applet starts the connection, and according to my /var/log/messages, the connection succeeds. However, after several more seconds the applet says "disconnected" and drops the connection.

I believe that it is able to connect fully successfully, but fails to see the connection as succcessful.

potato:root:~ ###Apr 7 07:31:35 potato pppd[9821]: Plugin /usr/lib/pppd/2.4.4/nm-pppd-plugin.so loaded.
Apr 7 07:31:35 potato pppd[9821]: pppd 2.4.5 started by root, uid 0
Apr 7 07:31:35 potato pppd[9821]: Using interface ppp0
Apr 7 07:31:35 potato pppd[9821]: Connect: ppp0 <--> /dev/ttyUSB0
Apr 7 07:31:35 potato pppd[9821]: local IP address 68.31.156.116
Apr 7 07:31:35 potato pppd[9821]: remote IP address 68.28.153.69
Apr 7 07:31:35 potato pppd[9821]: primary DNS address 68.28.154.92
Apr 7 07:31:35 potato pppd[9821]: secondary DNS address 68.28.146.92

potato:root:~ ###Apr 7 07:31:51 potato pppd[9821]: Terminating on signal 15
Apr 7 07:31:51 potato pppd[9821]: Connect time 0.3 minutes.
Apr 7 07:31:51 potato pppd[9821]: Sent 0 bytes, received 0 bytes.
Apr 7 07:31:51 potato pppd[9821]: Connection terminated.
Apr 7 07:31:51 potato pppd[9821]: Exit.

This is an intermittent issue, but it happens more than half the time.

At the same time, when that sort of thing happens, it is usualy unable to connect to my wifi also.

Revision history for this message
Alexander Sack (asac) wrote :

1. please include the network-manager and network-manager-applet package version and the ubuntu version you are running in your bug description

2. restart your system, reproduce once and attach your syslog

3. stop networkmanager (sudo /etc/init.d/NetworkManager stop) and run it from the root shell (sudo su; export NM_SERIAL_DEBUG=1; NetworkManager --no-daemon 2>&1 | tee /tmp/out.log.txt) reproduce and attach the out.log.txt file.

4. do the same as 3, but add a line reading "debug" to /etc/ppp/options before doing it; also dont attach the out.log.txt, but the complete syslog after reproducing.

Changed in network-manager-applet (Ubuntu):
status: New → Incomplete
affects: network-manager-applet (Ubuntu) → network-manager (Ubuntu)
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in network-manager (Ubuntu):
status: Incomplete → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.