[Jaunty and Interpid] Random system crashes.

Bug #356882 reported by dlamer
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

Hi,

I need some help how to diagnose why my system randomly crash. The symptoms are that everything freeze, can't generate any response from the system. Mouse pointer freeze, keyboard is not responding and every animations (like cursor flashing, animated icons, flash on web pages) stops. Only hard power off is working (holding power button for few seconds).I did a memtest for few hours and there was not any errors.

When this occurs ? For example:
- reading web pages in firefox
- navigating in Nautilus
- moving or resizeing windows
- installing packages in synaptic
So I don't think it's related with any special package or program.

Hardware:
- laptop with 1,7 GHz Intel (i think Celeron) processor
- integrated VIA S3 UniChrome graphic card
- 512 MB DDR1 (64MB reserved for graphic card)
- WiFi chipset with kernel module iwl2200

What logs files to read or paste here ?

Thanks for any help.

Revision history for this message
Bartosz Kosiorek (gang65) wrote :

Please attach your Xorg.0.log file.
It is located at /var/log/Xorg.0.log

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
dlamer (l-wojtus) wrote :

Please take a look

Revision history for this message
Bartosz Kosiorek (gang65) wrote :

Please change /etc/xorg.conf file in Driver section from "openchrome" to "vesa". Is it helps?

Please try run Ubuntu LiveCD and check if this problem exist in that Live CD.

Maybe it is hardware problem. Check the temperature of the motherboard/processor.
Also hard drive can have bad sectors.

Revision history for this message
dlamer (l-wojtus) wrote :

when i changed to "vesa" it was even worse. GDM won't start at all.

This issue exist in live CD's also ( kubuntu , xubuntu )

It's possible that it's hardware but ... I dont think its temperature ... I'm sure cool fan works fine and I see that's is slowing down when I do nothing and rasing up when doing something ( firefox, system update etc.). The worst thing ever is that previously installed here Windows XP worked without any problems ...

Revision history for this message
José Ernesto Dávila Pantoja (josernestodavila) wrote :

 We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in ubuntu:
status: Incomplete → Invalid
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