network manager fails connect via 3G usb stick

Bug #355606 reported by Cesar Urquidez
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Invalid
Low
Unassigned

Bug Description

I have a 3G USB stick (E220 HSDPA from HUAWEI)
Ubuntu 8.10 and up to Jaunty alpha5 were able to establish network connection using this device.
However in Jaunty alpha6 and now in Beta versions, the device will work exactly only one time.
Upon plugging in the usb stick, a wizard will appear and inform that a 3g modem was detected.
It will then ask some questions such as region (tw for taiwan) and carrier (Chunghwa telecom).
The very first time a connection can be established.
But either unplugging and replugging device or rebooting, all connection tries fail.

In addition, two entries appear under the network icon menu with the name (Chungwa Telecom).
Looking at the daemon log, i noticed that in trying to select the first entry in the menu, the network manager tries to use /dev/ttyUSB0 as a modem dialup, this should be the correct one). The second entry causes the network manager to try to use /dev/ttyUSB1, which is not correct). Note both will fail to establish connection.
Note the very first time modem is detected and following through the wizard steps, only one entry appears.
After reboot or replugging, the second entry appears.
The image 3gmodemdouble.png is a screen shot of this double menu item entry.

I am attaching a compressed folder (3gStickNotFail) that contains
daemon.log ~ log of network manager
lshal.txt ~ output of lshal
dmesg.txt ~ output of dmesg

Revision history for this message
Cesar Urquidez (cesaru-ivanix) wrote :
Revision history for this message
Cesar Urquidez (cesaru-ivanix) wrote :

Another note to add.
When running under the Jaunty Beta live session, I was able to use the 3G usb stick, will little trouble.
Enclosed is the folder with logs for that session. in daemon.log it can be shown that the modem successfully makes connection.

Adil Arif (adisari06)
affects: ubuntu → network-manager (Ubuntu)
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release the Karmic Koala. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your help.

Changed in network-manager (Ubuntu):
status: New → Incomplete
importance: Undecided → Low
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in network-manager (Ubuntu):
status: Incomplete → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.