Gnome freezes frequently when doing anything
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu |
New
|
Undecided
|
Unassigned |
Bug Description
With Jauntuy (All updates installed) Gnome frequently freeze. There is no specific application that Im am working with.
Sometimes freeze on selecting Themes, Running a terminal, Editing with gedit, surfing on internet, editing with OO, etc.
I am unable to use the keyboard to swith to a terminal (CTRL+ALT+F(n)) and restart GDM. I Can only reboot with the combinations: Ctrl+alt+SysReq+S then Ctrl+alt+SysReq+B
It is an Acer Laptop (Aspire 5720z) with 2Gb RAM, Intel X3100 Video, Atheros AR5007 Wireless card
alexandre@
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
05:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5787M Gigabit Ethernet PCI Express (rev 02)
06:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01)
07:00.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
07:00.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/
07:00.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
07:00.3 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 12)
Thanks for taking the time to make Ubuntu better.
During a freeze, please try RIGHT ALT + SYSREQ + K and let us know if it restarts X for you.
If it works, then it's an X issue. If not, then it would seem to be a kernel issue.
If it's an X issue, please attach your X server configuration file (/etc/X11/ xorg.conf) and X server log file (/var/log/ Xorg.0. log) to the bug report as individual uncompressed file attachments using the "Attachment:" box below. Could you please also try to run without any /etc/X11/xorg.conf and let Xorg autodetect your display and video card? Please also attach the /var/log/Xorg.0.log from this attempt.
If it's a kernel issue, then please include the following additional information, if you have not already done so (pay attention to lspci's additional options), as required by the Ubuntu Kernel Team: /wiki.ubuntu. com/KernelTeamB ugPolicies
1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" after a fresh boot and attach the resulting file "dmesg.log" to this bug report.
3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.
The full description of procedures for kernel-related bug reports is available at https:/
Thanks in advance!